Samsung
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- Answer Count66152
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- First AnswerApril 24, 2013
- Last AnswerNovember 4, 2025
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Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Samsung's 4.0 cu. ft. Large Capacity Heat Pump Dryer gives you a ventless, more energy-efficient, cost-effective and gentle way to dry your clothes. It is equipped with our AI Smart Dial, which learns and recommends your favorite cycles and simplifies the control panel to make controlling your dryer a breeze. It is also Wi-Fi Connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
I need a new water filter for samsung refrigerator model RS28CB760012AA which one do I need
Hello Wodam,
This HAF-QIN is the water filter compatible with the refrigerator RS28CB760012AA. We have shared the product link below.
HAF-QIN Refrigerator Water Filter
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Have a wonderful day.
-Kimberly
This HAF-QIN is the water filter compatible with the refrigerator RS28CB760012AA. We have shared the product link below.
HAF-QIN Refrigerator Water Filter
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Have a wonderful day.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung
Samsung Mega Capacity 3-Door French Door Counter Depth refrigerator features 27 cu. ft. capacity, Dual Auto Ice Maker and a modern design with a Stainless look finish.
Samsung fridge purchased 10 years ago. .Water from condensation/ ice accumulates in both freezer and fridge. The internet says this is common - from plugging of a plastic tube in the works. Do new models still have this problem? (tired of defrosting)
Hi Dan,
No, our new Samsung refrigerator models generally undergo strict quality control tests to ensure their durability and performance, addressing any previous issues.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150750399) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
No, our new Samsung refrigerator models generally undergo strict quality control tests to ensure their durability and performance, addressing any previous issues.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150750399) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung
Designed to pair with Samsung Bespoke Front Load washers and dryers, this 27-in wide pedestal will allow you to lift your Bespoke washer or dryer by more than a foot for a more convenient height. It also provides an easily accessible built-in storage drawer, so you can tidy up your laundry space.
Is this compatible with the Pet Pro line washer and dryer? Washer: WA54CG7150ADA4 Dryer: DVE54CG7150DA3
Greetings,
No, this washer model WA54CG7150ADA4 and dryer model DVE54CG7150DA3 are not compatible with this pedestal. Additionally, this washer and dryer are designed to be installed side by side; they cannot be stacked or placed on a pedestal.
Please refer to these links for more details.
Dryer spec sheet, page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/electric/dve54cg7150da3/2023_DVE…
Washer Spec sheet, page 2
https://image-us.samsung.com/SamsungUS/home/pdf/2023_WA54CG7150_V5.pdf
Have a lovely day.
-Kimberly
No, this washer model WA54CG7150ADA4 and dryer model DVE54CG7150DA3 are not compatible with this pedestal. Additionally, this washer and dryer are designed to be installed side by side; they cannot be stacked or placed on a pedestal.
Please refer to these links for more details.
Dryer spec sheet, page 2
https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/electric/dve54cg7150da3/2023_DVE…
Washer Spec sheet, page 2
https://image-us.samsung.com/SamsungUS/home/pdf/2023_WA54CG7150_V5.pdf
Have a lovely day.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung
Samsung's smart induction range features an Anti-Scratch Matte Glass Cooktop 54% more scratch resistant and more durable, that will keep your range looking like new. The contemporary Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food
Where are the controls? I cannot see them in the pictures. Hopefully it isn't totally controlled by a phone app??
Hi Maryjol,
The control panel on this range model is located in front of the cooktop. For more details, please refer to page 22 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250217164834977/O_01._IB_FULL__NE9100D_NSI6DB9300_EN.pdf
Have a fantastic day.
-Kimberly
The control panel on this range model is located in front of the cooktop. For more details, please refer to page 22 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250217164834977/O_01._IB_FULL__NE9100D_NSI6DB9300_EN.pdf
Have a fantastic day.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
Does the fan run constantly every time it is I use?
Good day,
No, you can actually turn the vent fan off if you don't need to use it.
For instructions on using the vent fan button, please refer to the link below under "Use the vents".
Use the lights and vents on your Samsung over-the-range microwave
https://www.samsung.com/us/support/answer/ANS00087683/#:~:text=Press%20the%20Vent%202%20Speed,to%20turn%20off%20the%20vent.
Have a wonderful day.
-Kimberly
No, you can actually turn the vent fan off if you don't need to use it.
For instructions on using the vent fan button, please refer to the link below under "Use the vents".
Use the lights and vents on your Samsung over-the-range microwave
https://www.samsung.com/us/support/answer/ANS00087683/#:~:text=Press%20the%20Vent%202%20Speed,to%20turn%20off%20the%20vent.
Have a wonderful day.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung
Samsung's smart induction range features an Anti-Scratch Matte Glass Cooktop 54% more scratch resistant and more durable, that will keep your range looking like new. The contemporary Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food
A retractable handle means what? Pull it out when you want to open the oven door and push it in when not using oven?
Hello Maryjol,
No, this range model features a recessed handle for the oven, designed to blend seamlessly into your kitchen, and is not retractable. We shared the product link below and check the product pictures for your reference.
Bespoke 6.3 cu. ft. Smart Slide-In Induction Range with Anti-Scratch Glass Cooktop & Air Fry in White Glass
https://www.samsung.com/us/home-appliances/ranges/electric-induction/bespoke-6-3-cu-ft-smart-slide-in-induction-range-with-anti-scratch-glass-cooktop-air-fry-in-white-glass-nsi6db930012aa/
Have a lovely day.
-Kimberly
No, this range model features a recessed handle for the oven, designed to blend seamlessly into your kitchen, and is not retractable. We shared the product link below and check the product pictures for your reference.
Bespoke 6.3 cu. ft. Smart Slide-In Induction Range with Anti-Scratch Glass Cooktop & Air Fry in White Glass
https://www.samsung.com/us/home-appliances/ranges/electric-induction/bespoke-6-3-cu-ft-smart-slide-in-induction-range-with-anti-scratch-glass-cooktop-air-fry-in-white-glass-nsi6db930012aa/
Have a lovely day.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung
The Samsung Bespoke AI Laundry Ventless Combo machine is the industry~s fastest and largest All-in-One Combo washer & dryer.Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 98 minutes with the Super Speed cycle Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Plug this ventless combo in any standard 120v outlet for easy installation anywhere in your home.
Please tell me that it CAN be hooked up to a kitchen sink…..please!
Hello Lisa,
Thank you for asking. Let's get the details you need.
If you mean the drain hose, yes, this washer and dryer combo can be installed on the sink, provided that the standpipe, tub, or sink. For more details, please refer to pages 29-30 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf
However, if you mean something else regarding the installation up to the kitchen sink, and to ensure we provide a precise answer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150754544) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Thank you for asking. Let's get the details you need.
If you mean the drain hose, yes, this washer and dryer combo can be installed on the sink, provided that the standpipe, tub, or sink. For more details, please refer to pages 29-30 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf
However, if you mean something else regarding the installation up to the kitchen sink, and to ensure we provide a precise answer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150754544) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
1 month, 2 weeks ago
by
Posted by:
Samsung