Samsung
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- Answer Count73017
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- First AnswerApril 24, 2013
- Last AnswerJuly 15, 2026
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Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
Hi! I would like to install this TV flush against the wall but the wall outlet is not a recessed box (standard flat outlet instead). Would this be a problem? Thank you!
Hi FredP - The Frame Pro uses two cables – one connects to the Wireless One Connect Box, and one directly powers the TV. Both must be plugged in for power. The Wireless One Connect uses a USB-C to USB-C cable with a power adapter and should be placed in the same room as the TV (10m range). The TV uses a 2-pin, non-polarized power cord, like most Samsung TVs.
If your outlet is directly behind the TV, consider using a recessed outlet box, as the Slim Fit Wall Mount is designed to sit flush. Please note that the included cables are not in-wall rated, so they should not be routed through the wall. If your outlet is located elsewhere, you can plug in the TV like any standard setup.
You may also want to check out the Installation Guide, which walks through setup and mounting tips: https://downloadcenter.samsung.com/content/EM/202504/20250407034616001/BN68-21917B-00_IG_LS03FW%20Round%20Feet%2065inch_ZA%20ZC_L02_250224.0.pdf
If you have any other questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
If your outlet is directly behind the TV, consider using a recessed outlet box, as the Slim Fit Wall Mount is designed to sit flush. Please note that the included cables are not in-wall rated, so they should not be routed through the wall. If your outlet is located elsewhere, you can plug in the TV like any standard setup.
You may also want to check out the Installation Guide, which walks through setup and mounting tips: https://downloadcenter.samsung.com/content/EM/202504/20250407034616001/BN68-21917B-00_IG_LS03FW%20Round%20Feet%2065inch_ZA%20ZC_L02_250224.0.pdf
If you have any other questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
1 year, 2 months ago
by
Posted by:
Samsung
Samsung~s Bespoke Ultra Capacity Gas Dryer has a sleek, flat-panel design, comes in new premium colors, and is equipped with smart features that simplify your laundry experience. It has our Super Speed Dry, which optimally dries a full load in just 30 minutes, and our AI Smart Dial, which learns and recommends your favorite cycles and makes controlling your dryer a breeze.
Is dryer need to be connected to water supply?
Yes, Savo, this dryer model must be connected to a cold water supply to use the steam feature.
For more details, Turn to pages 29 to 30 of your user manual under "STEP 4 Connect the water hose and Using the short hose as an extension."
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129152300391/OID55762_IB_DV8900B_SimpleUX_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148870094) to help our team pull up your information.
Have a great day.
^Camille
For more details, Turn to pages 29 to 30 of your user manual under "STEP 4 Connect the water hose and Using the short hose as an extension."
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129152300391/OID55762_IB_DV8900B_SimpleUX_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148870094) to help our team pull up your information.
Have a great day.
^Camille
1 year, 2 months ago
by
Posted by:
Samsung
Samsung - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Make life easier with an epic phone that really gets you. The intuitive Galaxy S25+ features the latest in AI to help make every day more effortless. Save time with a phone that feels almost like a real live personal assistant. Meeting friends for a night out? Ask your phone to search for the closest vegan restaurant and then text it to them. Galaxy S25+ handles multiple tasks with a single ask, freeing up time so you can focus on your look. Did you get to the restaurant early? Scroll through your feed on a display that enhances images on your screen, making all your favorite photos pop, with ProScaler. Better yet, rack up a few likes of your own with a stunning selfie captured with an improved camera that brings out the best in every face so your true self shines through. Rain expected on your way home? Luckily, your phone let you know before you headed out, keeping you a step ahead. Galaxy S25+ isn~t just an AI-enhanced phone ~it~s a way to take some of the hassle out of your everyday.
Is there a cable charger included?
Salutations Terri, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy S25+. The Galaxy S25+ box includes the Quick Start Guide, the Galaxy S25+, a USB Type C Charging Cable, and a Sim Pin. Feel free to contact Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra
1 year, 2 months ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Does this tv have an optical sound port?
Wws,
No, the DU6900 TV does not offer an optical port, but it does offer 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
~Samsung Pro
No, the DU6900 TV does not offer an optical port, but it does offer 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
~Samsung Pro
1 year, 2 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
Is the one connect box now wireless or does it still require a wire to connect to the display like the 2024 models? If it is now wireless, does the display now have a power cord for direct AC power?
Gary - The 2025 Frame (Model: LS03FA, non-Pro) uses the same One Connect Box as the 2024 Frame TV. A Wireless One Connect Box comes with our Frame Pro (Model: LS03FW) and our QN990F Neo QLED 8K - both of which require separate TV & Box power cables to operate.
~ Samsung Specialist
~ Samsung Specialist
1 year, 2 months ago
by
Posted by:
Samsung
Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver
Get a little more out of your everyday with Galaxy Book4. This laptop delivers on all the top features you need with the premium design you want. The gorgeous display, ample processing power and seamless connectivity with your other Galaxy devices make your next laptop choice a no brainer. Powered by the latest Intel Core processor and a long lasting battery, this laptop allows you to stay on top of your inbox, listen to your favorite music and check in on what your friends are up to on social media. Need more storage? You~re in luck! You can expand your storage up to 2TB with a microSD card, so this laptop will support your needs no matter what you decide to take on next. Enjoy browsing the web or streaming video on the gorgeous full HD display that will be sure to spark screen envy wherever you go. And you~ll see every detail of that new movie you~ve been looking forward to on the large 15.6" screen. Plus, you can easily sync with your other Galaxy devices to create a seamlessly connected and aesthetically pleasing premium Galaxy ecosystem. Power and premium design to elevate your world that~s Galaxy Book4.
do you keep it plugged into the charging battery at all times?
Salutations Me, thanks for asking us your question about the Samsung Galaxy Book4. No, the Galaxy Book4 does not need to be plugged in at all times. Feel free to check out, "Charge your Galaxy Book" if you would like to learn more about charging your device. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
1 year, 2 months ago
by
Posted by:
Samsung
Our most advanced 4K processor powers Samsung Vision AI to upscale both picture and sound for stunning, cinematic excellence along with personalized experiences. Whether your streaming or gaming, this TV sets the tone and maps out every scene to maximize your viewing pleasure with our best Glare Free technology, exceptional motion enhancement up to 4K for crisp visuals, and OLED HDR Pro for bright and beautiful picture contrast. You'll think you're at a movie theater.
How long is the connecting cable between the television and the remote box?
Samsung - 83 Class S85D Series OLED 4K Smart Tizen TV (2024)
This premium TV features details and contrast, expert validated colors and a slim bezel. Its contour design brings you a modern look, while clear motion and depth enhance the picture.