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  • Answer Count
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    April 24, 2013
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    September 4, 2026
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 Samsung - HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar + Rear Speakers w/ Q Symphony - Black
Samsung - HW-Q850D/ZA 7.1.2 Channel Wireless Dolby ATMOS Soundbar + Rear Speakers w/ Q Symphony - Black
This soundbar adapts rich, wireless audio to your space while staying in sync with your TV~s speakers* to amplify your experience.
 

Can I get longer rear speaker wires?

Hello Sher! Yes, you can buy regular speaker wire to either attach or replace the provided speaker wire. ~ Samsung Solutions
1 year, 3 months ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Does this TV have bluetooth capabilities?

G,

Yes, the DU6900 TV is Bluetooth enabled.

~Samsung Pro
1 year, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 43 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
Samsung - 43 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Will i be able to use the Samsung AV receiver I bought from best buy with this TV?

Hi Hotcakkes,

You can connect external soundbars via HDMI or Bluetooth.

~Samsung Advisor
1 year, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - Jet 60 Pet Cordless Stick Vacuum - Rose Gold
Samsung - Jet 60 Pet Cordless Stick Vacuum - Rose Gold
The Samsung Jet 60 Pet Cordless Stick Vacuum features a lightweight and maneuverable design plus a removable battery for extended cleaning time up to 40 minutes. The mini motorized tool is perfect for cleaning up pet dander and allergens. Compatible with the Samsung Clean Station.
 

Is this good for pet and human hair or does the brush get clogged?

Hello,

We'll gladly provide the details you need.

This vacuum hygienically removes fine dust and pet hair on furniture, rugs, and more. It also has a Clog-Reducing Technology (Jet Cyclone) feature which provides consistent, powerful suction to keep dirt and debris from building up on the filter.

Thank you.

-Angelica
1 year, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Gas Dryer - Satin Green
Samsung - 5.3 Cu. Ft. Washer with AI OptiWash and 7.6 Cu. Ft. Gas Dryer - Satin Green
The Samsung Bespoke AI Laundry Hub 5.3 cu ft. Ultra Capacity Front Load washer and dryer includes an Easy Reach Control Panel and offers a space-saving solution in one single machine. Complete with AI powered features that make laundry day easier.
 

Is there a base that this unit can sit on? Or does it have to rest on the floor? I'd like the option to have some storage below if possible.

No, JC, this washer and dryer combo does not have a pedestal; however, the unit can be installed in an alcove or closet that has a base strong enough to withstand the weight of the unit with water and clothes.

Have a great day,

-Ernest-
1 year, 3 months ago
by
Posted by: 
Samsung
 
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
 

BACK WALL MOUNTING PLATE?

Hi Barkm,

The rear mounting plate is included with the unit.

Should you need further assistance with the microwave, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1149283533) to help our team pull up your information when you message us.

Have a great day,

-Ernest-
1 year, 3 months ago
by
Posted by: 
Samsung
 
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
 

Mine did not come with a rear wall mounting plate that attaches to the wall. How do I get one?

Dear valued Best Buy client,

To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the missing item from the package.

Have a great day.

-Ernest-
1 year, 3 months ago
by
Posted by: 
Samsung
 
Imagine a new phone that truly simplifies your day. Galaxy S25 does more than keep your world all in one place ~it uses AI to intuitively streamline your life. What if you could plan a night out with your friends with one simple ask? Your personal assistant will find the perfect spot and text it to them. Want to keep tabs on your busy day ahead? Galaxy S25 gives you the insights you need before you know you need them with Now Brief. Want to wow with your content? Capture and curate post-worthy shots every time with an incredible high-res camera. Looking for a phone that can truly keep up with you? Galaxy S25 is built with a long-lasting battery. What if you could experience epic tech that brings ease to your everyday? Galaxy S25 does just that.
 

Can I use this on a uscellar contract

Greetings Halo2, thanks for taking the time to ask us your question about the Samsung Galaxy S25. The advertised unlocked Galaxy S25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, feel free to contact Support. Thanks for being a steadfast Samsung customer. - Debra
1 year, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Black
Samsung - Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover - Black
Protect your Galaxy Tab S10+/S9+/S9 FE+ with a cover that's both versatile and stylish. Not only does it help protect from everyday wear and tear, but it also features an easily detachable platform that allows for quick transitions between portrait and landscape modes, providing an unparalleled viewing experience.
 

How do you assemble the Samsung Smart Book Cover Galaxy Tab S9

Hi, thanks for asking us your question about the Samsung Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover. The Galaxy Tab S10+/S9+/S9 FE+ Smart Book Cover magnetically attaches to the tablet, making it easy to attach and detach. If you have any other questions, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
1 year, 3 months ago
by
Posted by: 
Samsung
 
Samsung Mega Capacity 3-Door French Door refrigerator with 31 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
 

After inserting new filters how long does ice begin to fill up

Hi Virgo,

It starts after you open the water valve, and the ice is formed; however, it is recommended that you run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.

Should you need further assistance with the refrigerator, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1149283075) to help our team pull up your information when you message us.

Have a great day,

-Ernest-
-
1 year, 3 months ago
by
Posted by: 
Samsung