Samsung
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- Answer Count72856
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- First AnswerApril 24, 2013
- Last AnswerJuly 9, 2026
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Samsung's Family Hub side-by-side large capacity refrigerator is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Do you have to change a filter? If so where can I get it?
Hi Lela,
We are here to assist you with your fridge.
Please see page 48 of the user manual for steps on how to replace the water filter.
https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf
We can purchase the water filter compatible with this fridge on the link below:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148297198), and it will help our team pull up your information.
^Rodel
We are here to assist you with your fridge.
Please see page 48 of the user manual for steps on how to replace the water filter.
https://downloadcenter.samsung.com/content/UM/202407/20240731002009024/SBS_RS5300T_F-Hub_DA68-03958D-07_EN-MES-CFR.pdf
We can purchase the water filter compatible with this fridge on the link below:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148297198), and it will help our team pull up your information.
^Rodel
1 year, 5 months ago
by
Posted by:
Samsung
Samsung Mega Capacity 3-Door French Door refrigerator features 32 cu. ft. capacity, Dual Auto Ice Maker and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites that chill your drink faster.
Samsung - 30 in. Wide 5 Elements Smart Freestanding Electric Range 6.3 cu. ft. with Air Fry, Convection+, and Griddle - Stainless Steel
Elevate the look of your kitchen with Samsung's ENERGY STAR Certified, Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around the cooktop sides and up through the slim control panel. Air Fry built into the oven lets you cook healthier fried food, and you can grill family favorites on the removable non-stick griddle.
Not sure how to control the temperatures on the 3 size burner. I understand how to turn each one on, but the temperature low through high never seems to work correctly. Always on high.
Hi Lois,
It really can be disappointing when you are trying to control the heat of your cooktop and it doesn't respond the way you would like. Let us help you out.
I have shared a Samsung link below to help with your experience with the cooktop.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
In addition, your range model uses a radiant surface element. The heating elements retain heat better than a regular electric cooktop. The stored heat keeps it warmer for a longer period making the temperature change longer (making it hotter or cooler).
Should you need more assistance with your range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148294244 to help our team pull up your information.
Leo
It really can be disappointing when you are trying to control the heat of your cooktop and it doesn't respond the way you would like. Let us help you out.
I have shared a Samsung link below to help with your experience with the cooktop.
Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
In addition, your range model uses a radiant surface element. The heating elements retain heat better than a regular electric cooktop. The stored heat keeps it warmer for a longer period making the temperature change longer (making it hotter or cooler).
Should you need more assistance with your range, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148294244 to help our team pull up your information.
Leo
1 year, 5 months ago
by
Posted by:
Samsung
Now you can easily beautify your backsplash and give it the upgrade it deserves. Choose a premium, professional look or cover up any unfinished backsplash area with a sleek 4" backguard for your 30" Front Control Slide-in Range.
What back guard will fit a Samsung MX58K9500WG/AA range? Thanks
Hi Lucky,
We are happy to provide details to your questions.
There is no backguard that is compatible with your Samsung range model. This Samsung backguard accessory is compatible with several Samsung range models and I have listed them below.
NE63T8751SG/AA
NE63T8711ST/AA
NE63T8711SG/AA
NE63T8511ST/AA
NE63T8511SG/AA
NE63T8311SG/AA
NE63T8111SG/AA
NY63T8751SG/AA
NX60T8751SG/AA
NX60T8711ST/AA
NX60T8711SG/AA
NX60T8511ST/AA
NX60T8511SG/AA
NX60T8311SG/AA
NX60T8111SG/AA
Leo
We are happy to provide details to your questions.
There is no backguard that is compatible with your Samsung range model. This Samsung backguard accessory is compatible with several Samsung range models and I have listed them below.
NE63T8751SG/AA
NE63T8711ST/AA
NE63T8711SG/AA
NE63T8511ST/AA
NE63T8511SG/AA
NE63T8311SG/AA
NE63T8111SG/AA
NY63T8751SG/AA
NX60T8751SG/AA
NX60T8711ST/AA
NX60T8711SG/AA
NX60T8511ST/AA
NX60T8511SG/AA
NX60T8311SG/AA
NX60T8111SG/AA
Leo
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 43 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Does the Samsung 43 inch du 2000 have a port for optical audio output? One of the existing answers speaks of input not audio output with an optical cable.i am confused. Thanks
Samsung - 75 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Step into a new stage of storage with the Samsung PRO Ultimate MicroSD. It supports every ambition from creative pursuits, to professional projects and personal memories with high speed and the compatibility to keep you on top of your game
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
My handle broke after 10 months. Is there a replacement?
Greetings!
We are glad to answer your question about this Samsung microwave model.
I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle.
Samsung Parts:
https://samsungparts.com/pages/supports
Leo
We are glad to answer your question about this Samsung microwave model.
I have shared below the website of our authorized distributor for parts and accessories. Please visit the website to check on the availability of a compatible door handle.
Samsung Parts:
https://samsungparts.com/pages/supports
Leo
1 year, 5 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
My control panel shows :00 and I am unable to access any of the buttons. In addition, my oven does not come on. Help!
Greetings!
It sounds like you're dealing with an unresponsive control panel, which can be super frustrating. We are here to help.
I have shared a Samsung link below to help with your experience with your range model.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Should you need more assistance with your range model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148292281 to help our team pull up your information.
Leo
It sounds like you're dealing with an unresponsive control panel, which can be super frustrating. We are here to help.
I have shared a Samsung link below to help with your experience with your range model.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Should you need more assistance with your range model, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148292281 to help our team pull up your information.
Leo
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 50 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.