Samsung
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- Answer Count72825
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- First AnswerApril 24, 2013
- Last AnswerJuly 7, 2026
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Samsung Mega Capacity 3-Door French Door refrigerator with 31 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
My Fridge is only 6 months old, i was working from home and heard water run for ice maker, then water hitting the floor. Because there is no Service Center, Specialty Care wants me to pay up front. Now they will not respond to email or voicemail.
Hi there,
We can feel your disappointment with this fridge. We are here to help you.
We recommend checking the resources below for steps to take when the fridge is leaking. Please click on the embedded words for additional details.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148145613), and it will help our team pull up your information.
^Rodel
We can feel your disappointment with this fridge. We are here to help you.
We recommend checking the resources below for steps to take when the fridge is leaking. Please click on the embedded words for additional details.
Water leaks in a Samsung refrigerator:
https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148145613), and it will help our team pull up your information.
^Rodel
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 55 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Will this TV support HDMI 2.1b cable? Or a 48 gbps HDMI cable?
Jv,
Thank you for considering this TV. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. The DU6900 has 2 HDMI ports, both of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port additionally supports eARC. If you’re looking for a TV capable of 4K@120fps (FRL), please consider the 85” DU8000 Series and above.
~Samsung Pro
Thank you for considering this TV. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. The DU6900 has 2 HDMI ports, both of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port additionally supports eARC. If you’re looking for a TV capable of 4K@120fps (FRL), please consider the 85” DU8000 Series and above.
~Samsung Pro
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 55 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Samsung - 55 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
What tv is better for patio use LCD or LED
Samsung - 75 Class DU6950 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
How in the world do you use this remote? I can’t forward for recorded shows. I can’t seem to set up all the extra stuff that it is supposed to do. Do you have instructional videos or anything? This is making me crazy. Thank you very much. Cheryl
Cheryl,
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the DU6950 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the DU6950 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the DU6950 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the DU6950 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 43 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Samsung - 55 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
How do I hookup a Visio sound bar to this tv?
Hello,
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter.
~Samsung Pro
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter.
~Samsung Pro
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 55 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
I noticed there is no audio out port. How can I connect my speakers to this tv?
frans,
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter.
~Samsung Pro
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter.
~Samsung Pro
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - 55 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
A Bespoke Counter Depth Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.