Samsung
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- First AnswerApril 24, 2013
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Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, receive end-of-cycle alerts and more, right from your smartphone. Sensor Dry automatically optimizes the time and temperature of your drying cycle to help prevent overdrying.
Bought this dryer in 2021 and it has stopped heating. Is this under warranty?
Hi Mike,
Thank you for reaching out about your Samsung dryer (Model: DVE47CG3500V). I understand your frustration that the dryer has stopped heating, especially after purchasing it in 2021.
No, to check if your dryer is still under warranty, Samsung typically offers a 1-year limited warranty from the date of purchase for most products, which would cover any defects or failures under normal use. For more specific details on warranty coverage and assistance with repair services, you can refer to the warranty page for your model on the official Samsung website.
Please visit: [Samsung Warranty Information]
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE47CG3500VA3
I have provided a link below to help you ensure your clothes are dry. Kindly select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147667381) to help our team gather your information.
Have a great day.
^Charles
Thank you for reaching out about your Samsung dryer (Model: DVE47CG3500V). I understand your frustration that the dryer has stopped heating, especially after purchasing it in 2021.
No, to check if your dryer is still under warranty, Samsung typically offers a 1-year limited warranty from the date of purchase for most products, which would cover any defects or failures under normal use. For more specific details on warranty coverage and assistance with repair services, you can refer to the warranty page for your model on the official Samsung website.
Please visit: [Samsung Warranty Information]
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DVE47CG3500VA3
I have provided a link below to help you ensure your clothes are dry. Kindly select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147667381) to help our team gather your information.
Have a great day.
^Charles
1 year, 5 months ago
by
Posted by:
Samsung
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Thought fully designed with features that include a durable hybrid tub with stainless interior door and a 3 Point Wash System~ that delivers a powerful, even wash on every rack. And the Height Adjustable Rack gives the flexibility to load dishes of various sizes and shapes.
Hello, I wanted to ask, does this dishwasher have a salt opening? I'm from Europe, the dishwashers there have a space for salt that keeps the dishwasher clean, how should I take care of this type? Thank you.
Samsung's 4.6 cu. ft. Large Capacity Top Load Washing Machine features our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning. Wi-Fi connectivity enables you to receive end-of-cycle alerts and schedule laundry right from your smartphone. With Active WaterJet, a built-in water faucet, you can easily pretreat heavily soiled and stained clothes.
My Samsung washer is only two years old and is now very loud during the wash cycle. What is causing this
We can see how the noise affects your laundry experience. Let's get you the help you need, Dotty.
When your washing machine experiences loud noises, we recommend performing the troubleshooting steps using the link given below. Kindly click on the embedded links related to the noise and watch the YouTube video.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147667345, to help our team pull up your information.
Have a great day!
^Chrystel
When your washing machine experiences loud noises, we recommend performing the troubleshooting steps using the link given below. Kindly click on the embedded links related to the noise and watch the YouTube video.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147667345, to help our team pull up your information.
Have a great day!
^Chrystel
1 year, 5 months ago
by
Posted by:
Samsung
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
How is the video recording quality of this tablet? Is it clear or does it go blurry recording a sports game?
Thanks for reaching out to us, Erin. We see that you reached out to ask about the Galaxy Tab A9+. The Galaxy Tab A9+ features a 5.0 MP front camera and an 8.0 MP rear camera. It supports video recording at FHD (1920 x 1080) resolution at 30fps, great for recording sporting events! The main camera does not have a flash but does include auto-focus. For any further questions, please do not hesitate to reach out to us at Support. -Kelvin
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy S23 Silicone Grip Case - Black
Hold your phone with confidence and avoid the inevitable drop. With added grip support, the Galaxy S23 Silicone Grip Case helps keep your phone safely in your hand and not on the floor.
Will this case fit the samsung fe.
Thanks for reaching out to inquire about the Galaxy S23 Silicone Grip Case, Tika. To answer your question, a Galaxy S23 case will not fit on an S23 FE because different Galaxy models are different sizes and cases are not interchangeable. The S23 FE is slightly larger than the S23. For any further questions, please be sure to reach out to us at Support. -Kelvin
1 year, 5 months ago
by
Posted by:
Samsung
Samsung - Bespoke 6.3 Cu. Ft. Slide-In Electric Range with Air Sous Vide - Matte Black Steel
Samsung's smart electric range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. Air Sous Vide locks in flavor and moisture so you can enjoy gourmet cooking at home and Air Fry built into the oven lets you cook healthier fried food.
Does this electric range communicate with a Samsung microwave to switch on the air vent?
Hi Harry,
No, the Samsung NSE6DG8500MT electric range does not automatically communicate with a Samsung microwave to turn on the air vent. However, it does offer smart features that may be part of a connected kitchen experience when paired with other compatible appliances. For seamless functionality with smart kitchen appliances, ensure that both your range and microwave are linked to the SmartThings app, which is designed to allow users to control and monitor their appliances remotely.
For more details, you can refer to the product information page 41-46
of the manual for more details.
MAnual
https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147666893) to help our team gather your information.
Have a great day.
^Charles
No, the Samsung NSE6DG8500MT electric range does not automatically communicate with a Samsung microwave to turn on the air vent. However, it does offer smart features that may be part of a connected kitchen experience when paired with other compatible appliances. For seamless functionality with smart kitchen appliances, ensure that both your range and microwave are linked to the SmartThings app, which is designed to allow users to control and monitor their appliances remotely.
For more details, you can refer to the product information page 41-46
of the manual for more details.
MAnual
https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147666893) to help our team gather your information.
Have a great day.
^Charles
1 year, 5 months ago
by
Posted by:
Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
Samsung - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Plus up your day with Galaxy AI on Galaxy S24+. Wonder where your favorite influencer got their shoes? Simply Circle to Search with Google to see where you can buy your own pair. Then, snap a photo to show off your new kicks and elevate your pic from good to great on the Galaxy S24+. Before you head out in style, call up that new authentic Japanese restaurant to make a reservation and impress the staff as you use Live Translate to speak their language in real time. And, with our powerful processor, you can smoothly switch between texting friends, taking photos of your food and searching for your next culinary adventure. Life just got a whole lot easier and a lot more fun. Epic, just like that.
Would this unlocked phone be able to work with straight talk plan?
Hello, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S24+. The advertised unlocked Galaxy S24+ is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. Feel free to reach out to Samsung Support if you think of additional questions you may have for us. Thank you for being a treasured Samsung customer. - Debra
1 year, 5 months ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
What is the difference between the DU 6900 and DU 7200
Hi Camper,
Both the DU6900 and DU7200 both feature Crystal Displays for brilliant colors and exceptionally crisp, vivid images. Their Crystal 4K Processor further brings impressive clarity to all your content while upscaling everything you watch to stunning 4K definition, no matter the source. When stepping up the DU7200 TV, you will gain an extra HDMI port, our Titan Gray bezel, and features like sound mirroring and Filmmaker mode!
~Samsung Advisor
Both the DU6900 and DU7200 both feature Crystal Displays for brilliant colors and exceptionally crisp, vivid images. Their Crystal 4K Processor further brings impressive clarity to all your content while upscaling everything you watch to stunning 4K definition, no matter the source. When stepping up the DU7200 TV, you will gain an extra HDMI port, our Titan Gray bezel, and features like sound mirroring and Filmmaker mode!
~Samsung Advisor
1 year, 5 months ago
by
Posted by:
Samsung