Samsung
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- Answer Count62687
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- First AnswerApril 24, 2013
- Last AnswerJune 6, 2025
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Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.
I am going to run this tv without an internet connection. Will it still work as a monitor or will it pester me for a connection?
Cook two dishes at different temperatures with Samsung’s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
I've noticed that the whole glass top of my range gets hot when only using one element. Is this normal? My old range would not get hit like this only around the element. I've noticed it gets very warm even up to the front edge of the glass top. Thank u
Yes, Dario, the cooktop can heat up even using only a single element.
For the details, please see the GLASS/CERAMIC COOKING SURFACES on page 11 of the manual in the "DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS." section.
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148748252) to help our team gather your information.
Have a great day.
^Charles
For the details, please see the GLASS/CERAMIC COOKING SURFACES on page 11 of the manual in the "DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS." section.
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148748252) to help our team gather your information.
Have a great day.
^Charles
1 month, 4 weeks ago
by
Posted by:
Samsung
Personalize your Bespoke 3-Door French Door Refrigerator with customizable and changeable freezer door panels. Choose from a range of colors and either steel or glass finishes, to design a refrigerator that expresses your personal style. If you want to update your décor, you can simply change the color of your refrigerator by choosing new panels.
I'm looking for a white glass bottom panel for RA-F18DU412, can you tell me if Best Buy has 1 to order?
Dear Valued Best Buy Client,
To better assist you with purchasing a bottom white glass panel for your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
To better assist you with purchasing a bottom white glass panel for your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
1 month, 4 weeks ago
by
Posted by:
Samsung
Samsung's Bespoke 4-Door Flex Counter Depth 23 cu. ft. Refrigerator features AI Family Hub+ with the industry’s largest screen and changeable door panels. AI Vision Inside automatically recognizes what's in your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water two ways.
Are there rollers under the unit to help with moving? I only see information about adjustable feet, but for convenience, are there rollers to help slide into place in the cabinet?
Good day,
Thank you for reaching out to us. We're glad to assist.
Yes, this refrigerator model has wheels on the rear bottom while the adjustable feet are in front.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148747456) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist.
Yes, this refrigerator model has wheels on the rear bottom while the adjustable feet are in front.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148747456) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
1 month, 4 weeks ago
by
Posted by:
Samsung
This premium TV features details and contrast, expert validated colors and a slim bezel. Its contour design brings you a modern look, while clear motion and depth enhance the picture.
Is the 83" woled panel as bright in sdr content as the qd-oled panels?
Jimm - We’re continually evolving our TV portfolio to provide our customers with new and exciting innovations and experiences. Samsung OLED TVs consistently offer a premium experience while delivering excellent viewing performance, regardless of the specific panels that are integrated into the product.
~ Samsung Specialist
~ Samsung Specialist
1 month, 4 weeks ago
by
Posted by:
Samsung
Don't let a low battery slow you down. Get fast-charging, time-saving convenience with the Galaxy Watch Charger.¹ Spend less time plugged in and more time on the go with a fast charge that gets your Galaxy Watch7 up to 45% in just 30 minutes.²
Will this work with a Galaxy watch 4?
Hi Zach85. thanks for asking us your question about the Samsung Galaxy Smart Watch Wireless Charger. Yes, the advertised Smart Watch Wireless Charger is compatible with the Galaxy Watch4. If you would like to learn more, please check out "Find the right charger for your Samsung smart watch." Feel free to contact Support if you have any other questions for us. Thanks for being a loyal Samsung customer. - Debra
1 month, 4 weeks ago
by
Posted by:
Samsung
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
The Samsung Electric Cooktop offers flexible cooking technology. Fine tuned control makes quick adjustments between rapid boil and a low, even, simmer. Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Dual burner sync control allows easy heating for long pots or griddles.
I will be installing over the top of an existing Samsung Oven. The height I have between the countertop and the oven is 4 and 3/8 The Installation manual is a little confusing. It shows the actual unit is only 3 and 4/7 High. Why does it say 5 and 1/10?
Hello there,
We understand the need for an accurate measurement to install the unit properly. And the cutout measurements.
To help define the measurements for installation purposes, please see page 5 for the unit measurements with illustrations for additional information for installation.
Installation manual
https://downloadcenter.samsung.com/content/EM/201912/20191209121056070/Radiant_Install_NZ30K7570R_DG68-00825A-07_EN-MES-CFR.pdf
Have a great day.
^Charles.
We understand the need for an accurate measurement to install the unit properly. And the cutout measurements.
To help define the measurements for installation purposes, please see page 5 for the unit measurements with illustrations for additional information for installation.
Installation manual
https://downloadcenter.samsung.com/content/EM/201912/20191209121056070/Radiant_Install_NZ30K7570R_DG68-00825A-07_EN-MES-CFR.pdf
Have a great day.
^Charles.
1 month, 4 weeks ago
by
Posted by:
Samsung
This dishwasher features a convenient 3rd rack, enabling you to load everything more efficiently. The AutoRelease Door delivers improved drying performance. Enjoy a peaceful kitchen – without the background noise with a whisper quiet dishwasher with 51 dBA noise levels.
I ordered & received this dishwasher but it was delivered without a power cable to plug into a wall outlet. Also missing per installations is the 90 degree fitting that connects to the water inlet valve. How do I get these items ASAP?
Hi there,
Yes, those parts are not included in the package mentioned on the installation manual page 6 under the not provided section
Installation Manual
https://downloadcenter.samsung.com/content/EM/202411/20241120145117964/DW3000_6000_DD81-04332A_IM_final_version_241113.pdf
Have a great day.
^Charles.
Yes, those parts are not included in the package mentioned on the installation manual page 6 under the not provided section
Installation Manual
https://downloadcenter.samsung.com/content/EM/202411/20241120145117964/DW3000_6000_DD81-04332A_IM_final_version_241113.pdf
Have a great day.
^Charles.
1 month, 4 weeks ago
by
Posted by:
Samsung
Samsung’s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
If I have yearly geek squad protection what warranty do I qualify for?
Dear Valued BestBuyClient,
To better assist you with this, don't hesitate to get in touch with our Best Buy Customer Service department at (888) 237-8289. We are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the protection warranty inclusions.
Have a great day.
^Charles.
To better assist you with this, don't hesitate to get in touch with our Best Buy Customer Service department at (888) 237-8289. We are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry about the protection warranty inclusions.
Have a great day.
^Charles.
1 month, 4 weeks ago
by
Posted by:
Samsung