Samsung
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- Answer Count74135
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- First AnswerApril 24, 2013
- Last AnswerSeptember 8, 2026
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Samsung - 55 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Hello- Do you recommend this TV for displaying menu in restaurant? Can you upload USB onto this specific TV? Thanks!
Hi PRP,
Yes, you could use a USB Flash Drive to display a picture of your menu.
~Samsung Advisor
Yes, you could use a USB Flash Drive to display a picture of your menu.
~Samsung Advisor
1 year, 9 months ago
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Samsung
Samsung - 43 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Can this TV be set up without internet connections?
Hi RS59,
Yes, if you do not plan on using streaming apps such as Netflix, you do not need an internet connection. You can simply connect your TV to an external antenna for local channels or to your cable box or satellite provider.
~Samsung Advisor
Yes, if you do not plan on using streaming apps such as Netflix, you do not need an internet connection. You can simply connect your TV to an external antenna for local channels or to your cable box or satellite provider.
~Samsung Advisor
1 year, 9 months ago
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Posted by:
Samsung
Samsung - 50 Class DU8000 Series Crystal UHD Smart Tizen TV (2024)
This essential TV features a thin design that practically blends into your wall with thousands of on demand shows and movies for free. All that extra content comes in crisp 4K and prismatic color AirSlim.
Is the HDMI eARC only for output, e.g. to a sound bar? Meaning there are only 2 HDMI inputs available? I have a DVD player (would require an HDMI/RCA converter), DVR, and a Roku stick. I need three HDMI input ports.
Hi Treehugger,
No, you can utilize all three HDMI inputs for your DVD player, DVR, and Roku Stick.
~Samsung Advisor
No, you can utilize all three HDMI inputs for your DVD player, DVR, and Roku Stick.
~Samsung Advisor
1 year, 9 months ago
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Samsung
Samsung - Galaxy Tab A9+ 11" 256GB - Wi-Fi - Graphite
Meet your go to device for on the go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power, and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
Does it come with a stylus pen
Thank you for reaching out to us, Idodoplo. We understand that you have inquired about the Galaxy Tab A9+. The package includes a Tab A9+, a Type-C data cable, and an eject pin. Please note that the Galaxy Tab A9+ does not come with a travel adapter. If you have any further questions, please be sure to reach out to us at Support. -Kelvin
1 year, 9 months ago
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Posted by:
Samsung
Samsung - B series 2.1 ch. DTS Virtual:X Soundbar - Black
Good times are just a beat away. Enjoy an intense, dynamic, all encompassing listening experience with this crowd pleasing audio sidekick. Powerful bass booms from the included subwoofer, while the soundbar expertly spreads the sound around. When you game, the experience is optimized with perfectly synced, directional audio.
So...to be clear...can this soundbar work by connecting soundbar USB to Samsung TV's USB? Then I would not need to purchase an HDMI-to-Optical converter, and I would not have to rely upon Bluetooth, which I find unreliable at best. Thank you...
Hello stephenHG, You can't connect the HW-C445 Soundbar using the USB port. ~ Samsung Solutions
1 year, 9 months ago
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Posted by:
Samsung
Samsung - B series 2.1 ch. DTS Virtual:X Soundbar - Black
Good times are just a beat away. Enjoy an intense, dynamic, all encompassing listening experience with this crowd pleasing audio sidekick. Powerful bass booms from the included subwoofer, while the soundbar expertly spreads the sound around. When you game, the experience is optimized with perfectly synced, directional audio.
How to connect this to TV I just purchased along with it: https://www.bestbuy.com/site/samsung-60-class-du6900-series-crystal-uhd-4k-smart-tizen-tv/6600406.p?skuId=6600406 Samsung DU6900 Model:UN60DU6900FXZA NO OPTICAL AUDIO on TV?
Hi stephenHG, The DU6900 offers three HDMI ports but does not have an optical input. You can however connect the HW-C445 Soundbar via Bluetooth. If you would like a wired connection, you can upgrade your soundbar to the HW-B550D, which can connect using HDMI ARC. Check it out at Best Buy:
https://www.bestbuy.com/site/samsung-hw-b550d-3-1-channel-b-series-soundbar-with-wireless-subwoofer-black/6577561.p?skuId=6577561
~ Samsung Solutions
https://www.bestbuy.com/site/samsung-hw-b550d-3-1-channel-b-series-soundbar-with-wireless-subwoofer-black/6577561.p?skuId=6577561
~ Samsung Solutions
1 year, 9 months ago
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Samsung
Samsung - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Do more with Galaxy AI on the epic Galaxy S24 Ultra. Wondering where the cool museum that your favorite influencer visited is located? Simply Circle to Search with Google and start planning your own trip to the Louvre. Then get ready to experience local flavors by calling ahead with Live Translate to make a reservation in French, even if all you know is ~Bonjour.~ Capture every detail of your candlelight meal with impressive Nightography and zoom in to see the live violinist playing across the room. Once you~re back in your hotel, elevate your pics from good to great right on your Galaxy S24 Ultra. You can even use your built in S Pen to add fun doodles before posting. Unleash new ways to create, connect and more with Galaxy AI on Galaxy S24 Ultra. Epic, just like that.
Can I use a physical sim and esim at the same time with this phone?
Thank you for contacting us, Pedro. We noticed your inquiry about the Galaxy S24 Ultra. The S24 Ultra features a dual SIM tray that supports a physical SIM and an eSIM (Hybrid eSIM) or two physical SIM cards (Dual Physical SIM). The following Hybrid eSIM devices support dual SIM capabilities: If you have any further questions, please be sure to reach out to us at Support. -Kelvin
1 year, 9 months ago
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Samsung
Counter Depth 3-Door French Door Refrigerator featuring Family Hub. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with cubed ice and Ice Bites
I am unable to get it out of retail mode as it is asking for a password. Please share the password
Hi there,
Here is a link to help you with the fridge. Please see the "Cooling Off mode on the Family Hub," watch the full video, and follow the steps.
Cooling Off mode (Demo mode) on your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00048861/
Have a great day.
^Aloe
Here is a link to help you with the fridge. Please see the "Cooling Off mode on the Family Hub," watch the full video, and follow the steps.
Cooling Off mode (Demo mode) on your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00048861/
Have a great day.
^Aloe
1 year, 9 months ago
by
Posted by:
Samsung
The Samsung Bespoke 30" Microwave Combination Wall Oven with Flex Duo features stunning glass and steel finishes that complement other Bespoke appliances in your kitchen. Rich with features like Flex Duo, Air Sous Vide, Steam Cook Plus and Air Fry, you'll enjoy cooking just like a professional in your own kitchen. Bespoke is Samsung~s premium line of home appliances, leading the way in design, technology, and connectivity. Create a kitchen that expresses your personal style.
What happens if one of the ovens stops functioning? Does the whole unit have to be replaced or is there a way to replace one or the other even though it is a single unit?
Hello there,
We would love to discuss your Combination wall oven and microwave to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147710112) to help our team pull up your information when you message us.
Have a great day.
^Charles
We would love to discuss your Combination wall oven and microwave to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147710112) to help our team pull up your information when you message us.
Have a great day.
^Charles
1 year, 9 months ago
by
Posted by:
Samsung
Samsung - 30 in. Wide 4 Elements 6.3 cu. ft. Slide-in Induction Range with Smart Dial, WiFi & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Smart Dial and Air Fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
We bought this same model in 2020 and it had 5 Element Cooktop- One Triple Element (6"/9"/12"), One Double Element (6"/9"), Two Single Elements (6"), Warming Center Now it only has 4 without the triple or double elements. Why was the cooktop changed?
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Hi there,
Thank you for reaching out with your observation about the cooktop configuration on your Samsung NE63T8911SS range. I understand the importance of having a cooktop that meets your needs, especially if you're accustomed to the features of a previous model.
The cooktop design and configuration may have been updated to align with evolving customer preferences, advancements in technology, or changes in production standards. While the current model features four elements, each designed for efficient and versatile cooking, it no longer includes the triple or double elements present in the 2020 version. These updates aim to enhance functionality while catering to broader use cases.
For details on the current cooktop configuration and how to maximize its performance, please refer to pages 25 through 27 in the user manual.
User Manual:
Samsung NE63T8911SS Manual
https://downloadcenter.samsung.com/content/UM/202311/20231122161711134/01._FULL_NE63T8911SS_NE63T8911S-04_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147709986) to help our team gather your information.
Have a great day.
^Charles
Thank you for reaching out with your observation about the cooktop configuration on your Samsung NE63T8911SS range. I understand the importance of having a cooktop that meets your needs, especially if you're accustomed to the features of a previous model.
The cooktop design and configuration may have been updated to align with evolving customer preferences, advancements in technology, or changes in production standards. While the current model features four elements, each designed for efficient and versatile cooking, it no longer includes the triple or double elements present in the 2020 version. These updates aim to enhance functionality while catering to broader use cases.
For details on the current cooktop configuration and how to maximize its performance, please refer to pages 25 through 27 in the user manual.
User Manual:
Samsung NE63T8911SS Manual
https://downloadcenter.samsung.com/content/UM/202311/20231122161711134/01._FULL_NE63T8911SS_NE63T8911S-04_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147709986) to help our team gather your information.
Have a great day.
^Charles
1 year, 9 months ago
by
Posted by:
Samsung