Samsung
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Samsung's Family Hub side-by-side large capacity refrigerator is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Can I download google and YouTube app?
No, Vane, the refrigerator model, does not have the YouTube application and has a built-in internet browser. You can check the link below to learn how to navigate the Family Hub and use the internet application.
Customize apps and widgets on your Family Hub 5.0 fridge panel | Samsung US:
https://youtu.be/lh_l4a4pIRI
How to use the Internet app on your Family Hub refrigerator | Samsung US:
https://youtu.be/KGgN1hflhzc
Have a great day,
-Ernest-
Customize apps and widgets on your Family Hub 5.0 fridge panel | Samsung US:
https://youtu.be/lh_l4a4pIRI
How to use the Internet app on your Family Hub refrigerator | Samsung US:
https://youtu.be/KGgN1hflhzc
Have a great day,
-Ernest-
1 year, 9 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Is this filter effective enough to make very iron-rich, hard water potable? If so, does having hard water greatly effect the lifespan of the filter and fridge itself? TIA
Hi there,
We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter.
The link below will help you understand the benefits of having a water filter.
Samsung Water Filter:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits
We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water.
Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147552446) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
We understand how important it is to ensure your household has clean drinking water, and our water filter works to ensure the water in your fridge is filtered for contaminants. Let's get the information you need to get the best results when using the water filter.
The link below will help you understand the benefits of having a water filter.
Samsung Water Filter:
https://www.samsung.com/us/home-appliances/refrigerators/water-filters/#benefits
We recommend contacting your plumber to inquire about a water softener system to lessen the hardness of your water.
Should you need more assistance with the water filter or refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147552446) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
1 year, 9 months ago
by
Posted by:
Samsung
Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
How much clearance from cabinet is needed for this model?
Hi Rafa,
Allow a ⅜" minimum clearance at the sides and top for ease of installation. Kindly check the link below and see (Installation clearances) for reference.
Measurement guide:
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/WillitFit_RF29BB8600_V2.pdf
Have a great day,
-Ernest-
Allow a ⅜" minimum clearance at the sides and top for ease of installation. Kindly check the link below and see (Installation clearances) for reference.
Measurement guide:
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/WillitFit_RF29BB8600_V2.pdf
Have a great day,
-Ernest-
1 year, 9 months ago
by
Posted by:
Samsung
Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
how you take out the ice tray
Hi frankm,
You can lift up the front of the upper basket and pull up to remove the ice bucket. Kindly check the link below and see page 27 (To detach the freezer drawer) for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf
Please feel free to get back to us via the following options should you need further assistance with the refrigerator:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147552369) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
You can lift up the front of the upper basket and pull up to remove the ice bucket. Kindly check the link below and see page 27 (To detach the freezer drawer) for reference.
User manual:
https://downloadcenter.samsung.com/content/UM/202311/20231114133649358/FDR_RF8000B_DA68-04402K-01_EN_MES__CFR.pdf
Please feel free to get back to us via the following options should you need further assistance with the refrigerator:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147552369) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
1 year, 9 months ago
by
Posted by:
Samsung
Add a soundbar. Enjoy everything more. From concerts to cooking competitions, for binging shows and streaming music, this soundbar is loaded with clever features that you~ll use every day.
55 inch samsung du 7200 tv and a samsung sound bar hwc 400za tv sound poor - got the soundbar and can plug cable into the sound bar cannot find where to plug cable into the tv
Hello, tired. Your 55DU7000 Samsung TV doesn't have an Optical Port. To connect the HW-C400 Soundbar, you must set it up via Bluetooth. To connect your Soundbar to your TV via Bluetooth please follow these steps:
1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
3) Select “[AV] Samsung Soundbar A450 Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
~ Samsung Solutions
1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
3) Select “[AV] Samsung Soundbar A450 Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
~ Samsung Solutions
1 year, 9 months ago
by
Posted by:
Samsung
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
Dose it have a light inside it? And how i can turn it on? Because when I opened the door there is no light? Thank you
Hello Bob,
Thank you for reaching out to us. We are delighted to help you with your microwave light.
Yes, this microwave model has an interior light that automatically turns on when you open the door.
Please refer to page 37 under "The interior light is dim or does not turn on" for steps to take regarding your microwave's interior light.
User manual
https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147549776) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We are delighted to help you with your microwave light.
Yes, this microwave model has an interior light that automatically turns on when you open the door.
Please refer to page 37 under "The interior light is dim or does not turn on" for steps to take regarding your microwave's interior light.
User manual
https://downloadcenter.samsung.com/content/UM/202402/20240227134323926/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147549776) to help our team pull up your information when you message us.
Thank you.
-Kimberly
1 year, 9 months ago
by
Posted by:
Samsung
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
Does it have an auto sense for the light and fan? I don’t want to continue to turn it on and off. Thank you!!
Hello there,
Yes, auto connectivity only works when you sync your microwave and compatible range or cooktop so ventilation and lighting turn on automatically.
The vent fan protects the microwave from excessive heat. It will turn on automatically if it detects excessive heat. If you have switched on the fan, you may be unable to turn it off. When the internal parts have cooled down, the fan will automatically switch off. It may remain on for 30 minutes or longer after the stove and microwave controls have been switched off.
We would love to speak to you directly to learn more information about your unit and provide assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147550798) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Yes, auto connectivity only works when you sync your microwave and compatible range or cooktop so ventilation and lighting turn on automatically.
The vent fan protects the microwave from excessive heat. It will turn on automatically if it detects excessive heat. If you have switched on the fan, you may be unable to turn it off. When the internal parts have cooled down, the fan will automatically switch off. It may remain on for 30 minutes or longer after the stove and microwave controls have been switched off.
We would love to speak to you directly to learn more information about your unit and provide assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147550798) to help our team pull up your information when you message us.
Thank you.
-Kimberly
1 year, 9 months ago
by
Posted by:
Samsung
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
The time on the screen is frozen I’ve only had this a little over a year. How do you fix this issue?
Hi there,
We know how crucial it is to keep your microwave working properly. Let's get the information you need.
We recommend reviewing the resources listed below to determine why your microwave's time froze in the panel.
The microwave control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147549758) to help our team pull up your information when you message us.
Thank you.
-Kimberly
We know how crucial it is to keep your microwave working properly. Let's get the information you need.
We recommend reviewing the resources listed below to determine why your microwave's time froze in the panel.
The microwave control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147549758) to help our team pull up your information when you message us.
Thank you.
-Kimberly
1 year, 9 months ago
by
Posted by:
Samsung
Add a soundbar. Enjoy everything more. From concerts to cooking competitions, for binging shows and streaming music, this soundbar is loaded with clever features that you~ll use every day.
Add a soundbar. Enjoy everything more. From concerts to cooking competitions, for binging shows and streaming music, this soundbar is loaded with clever features that you~ll use every day.
Will this work on a PC, too, or just a television?
Hi AquaGoddessDC! The HW-C400 Soundbar is not brand-restricted and features an Optical port as well as Bluetooth connectivity; if your PC supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your PC via either of these connections. ~Samsung Solutions
1 year, 9 months ago
by
Posted by:
Samsung