Hello Jim,
This refrigerator model's AutoFill Pitcher has two modes: automatically filling the pitcher or turning off this function.
For more details on AutoFill Pitcher, please refer to pages 64-67 of the manual link below.
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240705161755898/T-TYPE_RF9000DC_DA68-04752V_EN_MES_CFR_240705.pdf
We would love to speak with you to provide further assistance, as well as, to your friend. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1147586476) to help our team pull up your information when you message us.
Thank you.
-Kimberly