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Samsung - 75 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

I have a stereo receive with an optical port. I'm using an HDMI switch to connect the HDMI out on this TV to the HDMI on the switch and then the optical cable to the receiver, but can't seem to make it work. Any connection suggestions?

Hi Pat,

Please try the following troubleshooting steps:

1) Please check the volume control of your TV, and then check the volume control of any external devices (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between any external device and the TV and then try the cable connection again.

2) Set Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output.

3) Check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto.

4) Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through.

If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/

~ Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

How long are the tv legs front to back

Hi Sab,

The 50" DU6900 TV legs are 9.3" in length, front to back.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

Can you download STARZ on this TV

Hi Jmayfield,

Yes the STARZ app is available.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

What size screws do I need to mount this TV to my TV bracket?

Hi Samsung,

You will need 4xM8 screws, 19-21mm.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

Does this download any app like Hulu for example?

Hi Nikki,

While not every app is available, the DU6900 TV does offer a built-in app store with hundreds of apps including Hulu+ available for download.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 50 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

Does the Samsung - 50” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) support hulu (hulu+live tv)? I don't see it listed in the apps.

Hi Wesley,

Yes, Hulu+ is available on the DU6900 TV.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 75 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

Does this TV have a headphone jack?

Hi GLP,

No, the DU6900 TV does not offer a headphone jack.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 75 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling

What is the big difference between Qled and crystal under led why the big price difference

Hi,

Great question! The Samsung Crystal UHD TV models feature our Crystal Processor 4K, Pur Color technology, and Mega Contrast to provide a more natural picture and increased depth and detail. When stepping up to the Q60D, you gain our Quantum Processor 4K Lite, 100% Color Volume with Quantum Dot Technology, and Dual LED backlighting to deliver vivid images with improved contrast, off-axis viewing, and color accuracy. Along with Active Voice Amplifier Pro on the Q60D, AI technology automatically adjusts dialogue and real-time ambient noise to optimize sound to best fit your space.

If you are looking to game with your TV, the Q70D offers Motion Xcelerator 120Hz (sometimes called Motion Xcelerator Turbo), VRR, and Freesync Premium for smooth gameplay and crisp 4K visuals at speeds up to 120Hz.

I hope this helps!

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 55 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.

How do I add the Spectrum App

Hi Shaney,

On your Home Screen, go to Apps> Search> Spectrum> Install.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung

Samsung - 55 Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024)

This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.

can apps such as paramount+ and peacock be added?

Hi Katydid,

Yes, the DU7200 TV offers a built-in app store with hundreds of apps available to download.

~Samsung Advisor

1 year, 11 months ago

Posted by:

Samsung