Samsung
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- Answer Count72714
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- First AnswerApril 24, 2013
- Last AnswerJune 29, 2026
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Samsung - BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Family Hub+ - Charcoal Glass Top
Bespoke 4-Door Flex 29 cu. ft. Refrigerator with customizable and changeable door panels available in premium colors and finishes featuring the Family Hub+. The Family Hub+ features a screen that is 2x larger than current Family Hub models. Samsung~s Family Hub lets you share pictures, stream music and videos, access recipes, and much more, all from the fridge. The Beverage Center features a water dispenser and AutoFill Water Pitcher. Dual Auto Ice Maker makes two types of ice ~ cubed or Ice Bites.
How do you turn the icemaker off? We received our refrigerator today and it’s leaking all over the place. We don’t know why. Is this defective?
Hi Valerie,
We can understand that having leakage in our Samsung refrigerators can be worrisome. Let us help you.
If this is your first time using the ice maker, refer to pages 55–56 of the model's user manual link below.
https://downloadcenter.samsung.com/content/UM/202303/20230322080256131/RF9000C_CC_2023_UM_DA68-04671C_EN_MES_CFR_230307.pdf
In addition to the link above, please see the link below for the steps if the Samsung refrigerator has visible leakage. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
You can also check the link below for the steps to turn off the ice maker.
https://www.samsung.com/us/support/answer/ANS00088562/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146979292, which will help our team pull up your information.
^Rainly
We can understand that having leakage in our Samsung refrigerators can be worrisome. Let us help you.
If this is your first time using the ice maker, refer to pages 55–56 of the model's user manual link below.
https://downloadcenter.samsung.com/content/UM/202303/20230322080256131/RF9000C_CC_2023_UM_DA68-04671C_EN_MES_CFR_230307.pdf
In addition to the link above, please see the link below for the steps if the Samsung refrigerator has visible leakage. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
You can also check the link below for the steps to turn off the ice maker.
https://www.samsung.com/us/support/answer/ANS00088562/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung refrigerator.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146979292, which will help our team pull up your information.
^Rainly
2 years, 3 months ago
by
Posted by:
Samsung
This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
What is the height of the pedestal? I need to know if they will fit under my cabinets with the washer & dryer stacked on top.
Greetings,
The height of the pedestal is 15.5 inches. Using a pedestal with a stacked washer and dryer is not recommended. The combined weight of the units may harm the pedestal. It is recommended to place the washer and dryer on separate pedestals.
-Kimberly
The height of the pedestal is 15.5 inches. Using a pedestal with a stacked washer and dryer is not recommended. The combined weight of the units may harm the pedestal. It is recommended to place the washer and dryer on separate pedestals.
-Kimberly
2 years, 3 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. Freestanding Gas Convection Range with WiFi and No-Preheat Air Fry - Black Stainless Steel
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Samsung - 43 Class LS03D The Frame Series QLED 4K with Anti-Reflection and Slim Fit Wall Mount Included (2024)
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
How deep is this tv once installed?
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
Samsung - 55 Class S95D Series OLED 4K Glare-Free Smart Tizen TV (2024)
This premium Samsung AI TV features dramatic detail, reduced glare, and our most powerful brightness. Smooth motion, depth and 4K processing make for a non-stop, breathtaking picture.
I have a frame but want to buy the s95d. Can the s95d display art?
Mike - While Art Mode is exclusive to The Frame TV, the S95D features Ambient Mode which offers customizable themes, colors, and photo options. Instead of seeing a blank background when your TV is turned off, you can enhance your screen with landscape images, artwork, and unique scenes. Your own photos can be turned into backgrounds as well with the My Album feature. Ambient Mode can be accessed directly on your TV or with the SmartThings app on your phone or tablet.
~ Samsung Specialist
~ Samsung Specialist
2 years, 3 months ago
by
Posted by:
Samsung
Samsung - Q series 5.1.2ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Titan Black
Hear everything you see on a whole different level with this soundbar.
Hi where can I buy replacement wire for the small speakers?
Hello Me! You can use regular speaker wire to connect the rear speakers of the HW-Q750C Soundbars rear speakers. Check it out on Best Buy: https://www.bestbuy.com/site/rocketfish-30-16-gauge-pure-copper-speaker-wire-clear/6404070.p?skuId=6404070
~ Samsung Solutions
~ Samsung Solutions
2 years, 3 months ago
by
Posted by:
Samsung
The Samsung Bespoke 30" Double Wall Oven with AI Pro Cooking Camera features stunning glass and steel finishes that complement other Bespoke appliances in your kitchen. Rich with features like an AI Pro Cooking Camera, Air Sous Vide, Steam Cook Plus and Air Fry, you'll enjoy cooking just like a professional in your own kitchen. Bespoke is Samsung~s premium line of home appliances, leading the way in design, technology, and connectivity. Create a kitchen that expresses your personal style.
I am wanting to order the Samsung double oven but cant seem to find it anywhere to order to be delivered to 29621
Hi Sheila,
Let's help you with this.
To purchase the Samsung convection double oven (NV51CB700D12/AA), please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146974819, to help our team pull up your information.
Have a great day!
^Chrystel
Let's help you with this.
To purchase the Samsung convection double oven (NV51CB700D12/AA), please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146974819, to help our team pull up your information.
Have a great day!
^Chrystel
2 years, 3 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. Freestanding Gas Convection Range with WiFi and No-Preheat Air Fry - Black Stainless Steel
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
It this oven self cleaning??
Hi there,
Yes, this range model has the self-cleaning feature.
Please refer to pages 41-42 of the manual below to learn more about performing the self-cleaning cycle.
User manual:
https://downloadcenter.samsung.com/content/UM/202401/20240112144534846/O_01._DG68-01338A-06_IB_FULL_NX60A6711SS_AA_EN.pdf
Have a great day!
^Chrystel
Yes, this range model has the self-cleaning feature.
Please refer to pages 41-42 of the manual below to learn more about performing the self-cleaning cycle.
User manual:
https://downloadcenter.samsung.com/content/UM/202401/20240112144534846/O_01._DG68-01338A-06_IB_FULL_NX60A6711SS_AA_EN.pdf
Have a great day!
^Chrystel
2 years, 3 months ago
by
Posted by:
Samsung
Be ready when the big screen beckons. Bring the action with The Freestyle Gen 2 with Gaming Hub, a smart theater you can take to-go. It brings you the best experience at any size, so you can make motion picture magic in minutes
Can I project this on to a wall that is approx. 15 feet away? Do I lose picture quality with that distance?
Hi RayJ - To achieve a maximum image size of 100", The Freestyle 2nd Gen will need to be placed 8.7" away from the projection surface. We recommend keeping the projector within this distance to allow for optimal focus and image performance.
~ Samsung Specialist
~ Samsung Specialist
2 years, 3 months ago
by
Posted by:
Samsung