Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count72826
- Helpfulness Votes37,822
- First AnswerApril 24, 2013
- Last AnswerJuly 3, 2026
- Featured Answers0
- Best Answers3931
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Samsung Care+ for Refrigerator - 3 Year Plan
What does this Samsungcare+ cover? What are the dates of coverage since Samsung is a 1 year warranty on parts and labor. Does this overlap the Samsung warranty or is this tacked onto the back end?
Greetings!
We are here to provide you with the details you need about Samsung Care+. I have shared a Samsung link for our Samsung Care+ overview.
Samsung Care+ Overview:
https://www.samsung.com/us/support/samsung-care-plus/home-appliances-and-electronics/
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146842686 to help our team pull up your information.
Leo
We are here to provide you with the details you need about Samsung Care+. I have shared a Samsung link for our Samsung Care+ overview.
Samsung Care+ Overview:
https://www.samsung.com/us/support/samsung-care-plus/home-appliances-and-electronics/
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146842686 to help our team pull up your information.
Leo
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 6.0 cu. ft. Smart Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi - White Glass
The Bespoke Smart Front Control Slide-in Gas Range features a Smart Dial, Air Fry and Wi-Fi. Bespoke kitchen appliances are now available in three complementary colors to the Bespoke 4-Door Flex Refrigerator.
Is the range available in 36”?
No, Magy, this range is adjustable from 36 1/4 to 37 inches. You can check the link below and see page 2 (Product Dimensions & Weight WxHxD) for reference.
Specifications:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/pdf/09272023/NX60T8711_V8.pdf
Have a great day,
-Ernest-
Specifications:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/pdf/09272023/NX60T8711_V8.pdf
Have a great day,
-Ernest-
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - 85" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
Elevate how you experience TV and step up to 4K and smart capabilities with Crystal UHD. See how Crystal UHD 4K with Smart TV powered by Tizen elevate what you watch~at a value you~ll love.
Does this TV support QSymphony with a compatible Samsung soundbar?
Hi MikefromCA,
No, Q-Symphony is not offered on the TU690T TV. You will need to upgrade to the CU7000 TV instead. You can see it here: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371
~Samsung Advisor
No, Q-Symphony is not offered on the TU690T TV. You will need to upgrade to the CU7000 TV instead. You can see it here: https://www.bestbuy.com/site/samsung-85-class-cu7000-crystal-uhd-4k-smart-tizen-tv/6537371.p?skuId=6537371
~Samsung Advisor
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
I already have 3 Refrigerators but two come with ice machines that are useless. I read that this fridge only can produce 3lbs within 24 hours, is this correct. That is hardly any ice. Same problem with the one I just bought. Thanks.
Hi Tamara,
We understand your difficult situation with the ice maker of your Samsung refrigerator model. We are here to help.
Samsung ice makers are capable of producing 10 pounds of ice in 24 hours; however, the ice bucket can only accommodate 2 pounds of ice at a time. I have shared a Samsung link that will help with your experience. The link shared has an embedded link which we encourage you to watch in full. In addition, the link also has hyperlinks like "removing the water filter' to supplement the troubleshooting.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146842436 to help our team pull up your information.
Leo
We understand your difficult situation with the ice maker of your Samsung refrigerator model. We are here to help.
Samsung ice makers are capable of producing 10 pounds of ice in 24 hours; however, the ice bucket can only accommodate 2 pounds of ice at a time. I have shared a Samsung link that will help with your experience. The link shared has an embedded link which we encourage you to watch in full. In addition, the link also has hyperlinks like "removing the water filter' to supplement the troubleshooting.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146842436 to help our team pull up your information.
Leo
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - 75 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution
Can you install VH1 app
Hi CF,
The VH1 app is not currently available on the Samsung CU7000 TV. However, you can mirror from your phone to the TV using the Screen Sharing feature or Apple AirPlay. The Tap view feature is available on Samsung mobile devices with Android 8.1 or later installed.
~Samsung Advisor
The VH1 app is not currently available on the Samsung CU7000 TV. However, you can mirror from your phone to the TV using the Screen Sharing feature or Apple AirPlay. The Tap view feature is available on Samsung mobile devices with Android 8.1 or later installed.
~Samsung Advisor
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - 70 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution
Just bought 70" 4k TV and there r no RCA hook up for my surround sound!! How do I hook it up?
Hi there,
You can connect your sound system via HDMI cable. If your system does not support HDMI, you will need an RCA to HDMI converter like this one. https://www.bestbuy.com/site/insignia-rca-to-hdmi-converter-black/6134312.p?skuId=6134312
~Samsung Advisor
You can connect your sound system via HDMI cable. If your system does not support HDMI, you will need an RCA to HDMI converter like this one. https://www.bestbuy.com/site/insignia-rca-to-hdmi-converter-black/6134312.p?skuId=6134312
~Samsung Advisor
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - 85 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution
Just bought this TV, why does the pictures, shows, movies look blurry. Sometimes it looks OK and other times it looks very blurry. How to FIx that or is it due to the 60hz, does a 120hz do better?
Hi Me,
I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
• Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
• Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
• LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
For more help, you can reach Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
I believe what you are describing is a feature called Auto Motion Plus, which eliminates ghosting and blurring that occurs from fast-moving images. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second. Most movies, however, are filmed at 24 frames per second and are not intended to be viewed with these features. When turned on, this causes the dreaded soap opera effect.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
• Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
• Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
• LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
For more help, you can reach Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Advisor
2 years, 4 months ago
by
Posted by:
Samsung
Samsung - 65 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)
True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution