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    April 24, 2013
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A Bespoke Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.
 

Can the doors be removed? Trying to see if it will fit in new place.

Hi Moving, the doors are designed to be removable. This can help provide additional clearance when moving the unit through doorways or tighter spaces.

This guide provides steps for removing and reinstalling refrigerator doors.

https://www.samsung.com/us/support/troubleshoot/TSG10002293/

Be sure to follow proper handling steps during removal and reinstallation. For the best fit and a smooth setup, working with a professional installer can help ensure everything is completed correctly.

Hope this helps with your new setup planning!

Khristine
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
 

Does this refrigerator had filtered water?

Hi KCoak, for the 17.5 cu. ft. 3‑Door French Door Refrigerator, this model does not include a built-in water dispenser, so it does not provide filtered water directly from the unit.

For a closer look at the product’s available features, you can review the official Samsung US spec sheet here:

https://images.samsung.com/is/content/samsung/p6pim/us/rf18a5101s9-aa/specsheet/us-specsheet-rf18a5101s9-aa-550751928.pdf

We’re glad we could help clarify this.

Khristine
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.
 

The washer is out of balance and we did the calibration to reset it and it still is unbalanced. What do I do now?

Hi Stacy, it’s understandable to want your washer to handle your daily laundry routines smoothly and steadily, especially after taking the time to run calibration and check your setup.

Load distribution, proper leveling, and the type and size of laundry items all play a role in helping the washer maintain smooth, balanced performance.

Ensuring the washer is evenly leveled on the floor and arranging items like towels or bedding evenly can support a more consistent spin cycle.

This guide provides helpful steps for maintaining balanced washer performance.

https://www.samsung.com/us/support/troubleshoot/TSG10007111/

This resource explains how spinning performance ties into load size, weight, and proper cycle use to support consistent results.

https://www.samsung.com/us/support/troubleshoot/TSG10003485/

After following these steps, if this continues, connecting with us allows a closer look at your unit and helps guide the next steps. Please have reference number 1152507369 ready to help move things along.

Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

Samsung appreciates your business.

Khristine
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
Watch all your content in crisp 4K resolution, with rich contrast, amazing color and clear picture. Discover thousands of subscription-free channels, including 700+ premium channels with Samsung TV Plus. Also, play thousands of video games without a console thanks to Samsung Gaming Hub. Enjoy peace of mind for years to come with the TV brand rated #1 in durability.
 

Is Amazon pre-installed or do I have to create a Samsung account in order to download an Amazon app?

Hi Captain,

To make the most of your Samsung TV - like using apps or receiving updates - a Samsung Account and agreement to Terms are required. Basic functions such as HDMI and antenna use remain available without sign-in.

~ Samsung Advisor
3 months ago
by
Posted by: 
Samsung
 
Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
 

do you have diagram of wall mount power placement

Hi steve - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
3 months ago
by
Posted by: 
Samsung
 
18 cu. ft. Top Freezer Refrigerator with Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen.
 

How do I regulate the temperature in the fridge? Right now, it’s too cold.

Hi ChillyWilly,

This fridge features an adjustable temperature control. You can find its location on page 15 of the user manual:
https://downloadcenter.samsung.com/content/UM/202503/20250325063654532/TMF_RT6300F_DA68-04817B_EN-MES-CFR.pdf

Hope this helps!

Jeffrey
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
Samsung's smart gas range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. The Precision Knobs will precisely control and ensure proper activation of your cooktop and the extra large 6.0 cu. ft. oven easily accommodates large dishes or roasting pans to cook for your whole family.
 

what size gas line is needed to hook up to this range?

Hi gasline,

The standard gas line size is ½ inch (about 1.3 cm). It’s a good idea to have a professional handle the installation so everything is set up correctly.

Hope this helps!

Jeffrey
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
Thoughtfully designed with features that include the powerful StormWash cleaning system and an AutoRelease Door that automatically opens to circulate air and improve drying performance. Its height-adjustable upper rack makes it easy to accommodate various dishware shapes, heights and sizes. With an extra-quiet dishwasher, enjoy a peaceful kitchen - without the background noise. You can also remotely monitor and control the dishwasher from your smartphone with Wi-Fi connectivity.
 

Can I install a panel?

Hi Cristina, this model is designed with a finished stainless steel front and is not built to accommodate custom cabinet panels.

Panel-ready dishwashers are specifically labeled and built to support custom panels, and this model is not part of that category.

We’re glad we could help clarify this.

Khristine
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
This 17.5 CuFt French-Door Refrigerator features sleek lines and a cool, integrated handle that provides a standout style. Monitor and control your refrigerator with ease. With Wi-Fi connectivity, you can keep track of its status using a smartphone App. You can easily control its Rapid Cooling modes, check the temperature, and get alerts if the door is left open. It will also detect and diagnose issues. Easily control the fridge, even if you have restricted movement. The control panel located inside the fridge features a seamless and unobstructive design within arm~s reach and can be used with one hand. Ensure food stays moist and fresh for longer. Twin Cooling Plus~ optimizes the temperature and humidity in the fridge and freezer with independent cooling. It preserves food better and protects its flavor by preventing odors from mixing. Make sure your fridge always looks spotlessly clean. A special Fingerprint Resistant Finish prevents surfaces from becoming covered in unsightly fingerprints and other marks, and smudges. And they can be quickly wiped away if they do appear. So your home will stay looking stunningly beautiful. LED lighting beautifully brightens virtually every corner of the interior space with brighter and softer lighting. That means you're able to spot what you want quickly, and your favorite foods are always easy to find. Plus, LED lighting emits less heat and is more energy-efficient than conventional lighting. Enjoy rapid cooling performance. At the touch of a button, Power Cool blows intensely cold air into the fridge to quickly cool your groceries or favourite drinks. Power Freeze delivers a fast blast of cold air into the freezer. It~s great for freezing or firming up frozen food and making ice.
 

What are the dimensions of the bottom freezer drawer. Is it capable of fitting a frozen pizza box 16 inch x 16 inch square?

Hi JB,

This unit doesn’t include measurements for the bottom freezer drawer. It only provides the external dimensions, which you can check in the specification sheet below:
https://images.samsung.com/is/content/samsung/p6pim/us/rf18a5101mt-aa/specsheet/us-specsheet-rf18a5101mt-aa-000.pdf

Hope this helps!

Jeffrey
Samsung Care
3 months ago
by
Posted by: 
Samsung
 
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
 

Which Samsung microwave ovens have a temperature probe?

Hi there,

At the moment, there are no standalone microwaves, whether over-the-range or countertop, that include a temperature probe, as this feature is only available in select wall ovens or microwave-oven combination units.

If you need a temperature probe for cooking, such as when preparing meats, you may want to consider the models below:

Model: NV51CG700DSRAA
Product page: https://www.samsung.com/us/cooking-appliances/wall-ovens/bespoke-30-double-wall-oven-with-ai-pro-cooking-camera-in-stainless-steel-sku-nv51cg700dsraa/

Model: NQ70CG700DSRAA
Product page: https://www.samsung.com/us/cooking-appliances/wall-ovens/bespoke-30-microwave-combination-wall-oven-with-with-flex-duo-in-stainless-steel-sku-nq70cg700dsraa/

We hope this addresses your question.

Jeffrey
Samsung Care
3 months ago
by
Posted by: 
Samsung