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April 24, 2013
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Samsung - 5.3 cu. ft. Bespoke AI Vented Smart All-In-One Washer/Electric Dryer Combo with AI Home - Dark steel

The Bespoke AI Vented Laundry Combo makes life easier to manage. Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 68 minutes. Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Enjoy an easy installation by simply swapping your existing washer and electric dryer with one AI Vented Laundry Combo. Based on using a Super Speed cycle only with an 10 lb. DOE load (cotton 50% + polyester 50%). Individual results may vary based on actual load content.

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I have very sensitive skin. So I do make my own powdered detergent. Can I use my powdered detergent in this washer dryer combo?

Hi K, for this washer dryer combo is designed to use high‑efficiency (HE) detergent for proper performance. Powdered detergent can be used as long as it is suitable for HE washers and can fully dissolve during the cycle. Using the right type and amount helps maintain consistent wash results and supports long‑term care of the appliance.

This guide explains how to choose and use detergent in Samsung washers.

How to use detergent in your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS10001018/

We hope this helps bring a bit more clarity as you get started.

Khristine
Samsung Care

3 months ago

Posted by:

Samsung

Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack Washing System, 38dBA - Stainless Steel

The whisper quiet 38 dBA Bespoke Smart Dishwasher features an upgraded 3rd Rack Washing System with a dedicated area for drinkware and cutlery, and a detachable tray for large cooking utensils. The Smart Dry with AutoRelease Door system circulates warm air to deliver 2.5x better drying performance.

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Does this model have both an interior light and an exterior light? How are the lights controlled? Is the exterior light on all of the time?

Hi Ricky,

This model includes both an interior and an exterior light. Inside, you can adjust the brightness of the door illumination. Outside, a small indicator on the front panel shows the dishwasher’s status, such as when a cycle is running, in a simple, modern way.

Hope this helps!

Jeffrey
Samsung Care

3 months ago

Posted by:

Samsung

Samsung - 55" Class S85H OLED 4K UHD SmartVision AI Smart Tizen TV (2026)

Take in dazzling brightness and inky blacks with lifelike color on this AI-enhanced OLED TV that makes both old and new content look incredible, analyzing each scene to unveil hidden details. And, your favorite video games feel intense and competitive while staying smooth at up to 120Hz thanks to the Premium Gaming Pack.

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Does this TV work with TiVo?

Hi there - TiVo devices can be connected via HDMI.
~ Samsung Specialist

3 months ago

Posted by:

Samsung

Samsung - 55" Class U7900 Series UHD 4K Smart Tizen TV (2025)

Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.

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Can this TV hook up to a sound bar, and blue tooth speakers at the same time?

Hi jpsnpa,

Yes, you can connect to both your soundbar and Bluetooth device via Multi-Output audio.

~Samsung Advisor

3 months ago

Posted by:

Samsung

Samsung - 58 Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)

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Can I listen with Bluetooth earbuds without cutting out HDMI sound though an AV receiver? My spouse has trouble picking out dialog from the main audio output & uses earbuds.

Hi PaulS,

Yes, you can listen through a soundbar connected via HDMI and Bluetooth earbuds using the Multi-Output Audio feature.

~Samsung Advisor

3 months ago

Posted by:

Samsung

Samsung - 65" Class U7900 Series UHD 4K Smart Tizen TV (2025)

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Is the Twitch App available for download on this TV?

Hi,

Yes, the Twitch app is available for download.

~Samsung Advisor

3 months ago

Posted by:

Samsung

Samsung - 36 in. Wide BESPOKE Side-by-Side Smart Refrigerator with Beverage Center - White Glass

A Bespoke Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.

See all Q&A for this product

Can the doors be removed? Trying to see if it will fit in new place.

Hi Moving, the doors are designed to be removable. This can help provide additional clearance when moving the unit through doorways or tighter spaces.

This guide provides steps for removing and reinstalling refrigerator doors.

https://www.samsung.com/us/support/troubleshoot/TSG10002293/

Be sure to follow proper handling steps during removal and reinstallation. For the best fit and a smooth setup, working with a professional installer can help ensure everything is completed correctly.

Hope this helps with your new setup planning!

Khristine
Samsung Care

3 months ago

Posted by:

Samsung

Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel Look

33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.

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Does this refrigerator had filtered water?

Hi KCoak, for the 17.5 cu. ft. 3‑Door French Door Refrigerator, this model does not include a built-in water dispenser, so it does not provide filtered water directly from the unit.

For a closer look at the product’s available features, you can review the official Samsung US spec sheet here:

https://images.samsung.com/is/content/samsung/p6pim/us/rf18a5101s9-aa/specsheet/us-specsheet-rf18a5101s9-aa-550751928.pdf

We’re glad we could help clarify this.

Khristine
Samsung Care

3 months ago

Posted by:

Samsung

Samsung - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator - Brushed Black

Samsung's 5.5 cu. ft. Extra-Large Capacity Top Load Washing Machine is equipped with Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can remotely start, stop, or delay your smart washer from our simple-to use SmartThings App. Active Waterjet, a built-in water faucet, lets you easily pretreat heavily soiled and stained clothes.

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The washer is out of balance and we did the calibration to reset it and it still is unbalanced. What do I do now?

Hi Stacy, it’s understandable to want your washer to handle your daily laundry routines smoothly and steadily, especially after taking the time to run calibration and check your setup.

Load distribution, proper leveling, and the type and size of laundry items all play a role in helping the washer maintain smooth, balanced performance.

Ensuring the washer is evenly leveled on the floor and arranging items like towels or bedding evenly can support a more consistent spin cycle.

This guide provides helpful steps for maintaining balanced washer performance.

https://www.samsung.com/us/support/troubleshoot/TSG10007111/

This resource explains how spinning performance ties into load size, weight, and proper cycle use to support consistent results.

https://www.samsung.com/us/support/troubleshoot/TSG10003485/

After following these steps, if this continues, connecting with us allows a closer look at your unit and helps guide the next steps. Please have reference number 1152507369 ready to help move things along.

Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

Samsung appreciates your business.

Khristine
Samsung Care

3 months ago

Posted by:

Samsung

Samsung - 43 Class U8000H Series Crystal UHD 4K Smart Tizen TV (2026)

Watch all your content in crisp 4K resolution, with rich contrast, amazing color and clear picture. Discover thousands of subscription-free channels, including 700+ premium channels with Samsung TV Plus. Also, play thousands of video games without a console thanks to Samsung Gaming Hub. Enjoy peace of mind for years to come with the TV brand rated #1 in durability.

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Is Amazon pre-installed or do I have to create a Samsung account in order to download an Amazon app?

Hi Captain,

To make the most of your Samsung TV - like using apps or receiving updates - a Samsung Account and agreement to Terms are required. Basic functions such as HDMI and antenna use remain available without sign-in.

~ Samsung Advisor

3 months ago

Posted by:

Samsung