Samsung
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- Answer Count72866
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- First AnswerApril 24, 2013
- Last AnswerJuly 9, 2026
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Samsung - 2.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - White
Samsung's 2.5 cu. ft. capacity compact Front Load Washer gives you the perfect mix of size and function. It is equipped with our AI Smart Dial, which learns and recommends your favorite cycles and simplifies the control panel, to make controlling your washer a breeze. It also has our Super Speed Wash, which powerfully cleans a full load of laundry in just 40 minutes.
What is the buzzing noise that is coming out from the washer during cycle? It seems to start before the washer goes into high speed rotation mode. Washer is silent during slow spin, but it gets so very noisy during spin cycle.
Hello there,
We understand that it is very important for us to know if the noises coming from our appliances are normal. Allow us to help.
Please see this link for a list of noise the washer makes. Kindly listen to the noise and match it to the one you are experiencing. Click on the embedded word and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146678908) to help our team pull up your information.
Have a great day.
^Camille
We understand that it is very important for us to know if the noises coming from our appliances are normal. Allow us to help.
Please see this link for a list of noise the washer makes. Kindly listen to the noise and match it to the one you are experiencing. Click on the embedded word and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146678908) to help our team pull up your information.
Have a great day.
^Camille
2 years, 6 months ago
by
Posted by:
Samsung
Samsung Mega Capacity 4-Door French Door Counter Depth refrigerator with 25 cu. ft. comes with four types of ice and modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
Can you just use the ice out of the door and turn off icemaker in the bottom drawer so you could use that half for freezer space?
Hi Meg,
Yes, you can turn off the ice maker and use the ice dispenser on the door. However, it cannot be used as an extra space because it is designed only for the ice maker.
Please see the "Ice Maker / Filter Reset" section on page 42 of the user's manual to help you turn off the ice maker.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026150425412/FDR_RF6500C_4Door_MANUAL_WEB_DA68-04752P-00_EN_MES_CFR.pdf
Have a nice day.
^Aloe
Yes, you can turn off the ice maker and use the ice dispenser on the door. However, it cannot be used as an extra space because it is designed only for the ice maker.
Please see the "Ice Maker / Filter Reset" section on page 42 of the user's manual to help you turn off the ice maker.
Manual
https://downloadcenter.samsung.com/content/UM/202310/20231026150425412/FDR_RF6500C_4Door_MANUAL_WEB_DA68-04752P-00_EN_MES_CFR.pdf
Have a nice day.
^Aloe
2 years, 6 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry - Black Stainless Steel
Whether you~re at home or on the go, our Smart front load washer lets you start, stop, and schedule cycles easily from your smartphone with the SmartThings app.
Ad says this particular dryer is "unavailable nearby". How does one ascertain exactly where it is located?
Dear Valued Best Buy Client,
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Thank you for asking. To better assist you with your query, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
2 years, 6 months ago
by
Posted by:
Samsung
Samsung Mega Capacity 3-Door French Door refrigerator features 32 cu. ft. capacity, Dual Auto Ice Maker and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites that chill your drink faster.
Hooked up water line for ice maker and still don’t have any ice. Do I need to do anything else
Hi there,
Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further help.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Have a nice day.
^Aloe
Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further help.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Have a nice day.
^Aloe
2 years, 6 months ago
by
Posted by:
Samsung
Samsung - 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
My picture fills only 3/4 of the screen. How do I restore the picture to the full screen mode?
Hi Nicky,
Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size.
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Please know that HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen.
Go to Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size.
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
2 years, 6 months ago
by
Posted by:
Samsung
Samsung - 55" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
What is the smallest width TV stand that is compatible with the TV…meaning what is the max width dimension from the outer leg of one stand to the outer leg of the other stand ?
Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. Sequential read/write speeds up to 7,450/6,900 MB/s
Add power to all your projects with up to 2,000 MB/s transfer speeds~stellar performance fast enough to for the tasks that matter most., The T9 Portable SSD offers plenty of storage space making it a safe bet for capturing all your creative endeavors.
Is this compatible with Tesla?
Hi there!
Yes, the T9 is compatible with Teslas for dashcam/sentry storage.
- Samsung Memory
Yes, the T9 is compatible with Teslas for dashcam/sentry storage.
- Samsung Memory
2 years, 6 months ago
by
Posted by:
Samsung
Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
How do you allow for the top doors to remain open, instead of them always closing when you are in there? I need to go back in and out sometimes and would like the doors to remain open until I'm done.
Hi there,
Here is a link to help you with the fridge door. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
How to level your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00062321/
Have a nice day.
^Aloe
Here is a link to help you with the fridge door. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
How to level your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00062321/
Have a nice day.
^Aloe
2 years, 6 months ago
by
Posted by:
Samsung
Samsung's Large Capacity Electric Dryer is equipped with Steam Sanitize+, which removes 95% of pollen from fabric, while Multi- Steam refreshes clothing and relaxes light wrinkles. With Wi-Fi connectivity, you can remotely start, stop, or delay your dryer from our simple-to-use SmartThings App. Sensor Dry automatically optimizes the time and temperature of the drying cycle to help prevent overdrying while avoiding excess energy use.