Samsung

Samsung's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
72866
Helpfulness Votes
37,805

First Answer
April 24, 2013
Last Answer
July 9, 2026
Featured Answers
0
Best Answers
3923

Samsung's Reviews

Samsung has not submitted any reviews.

Samsung's Questions

Samsung has not submitted any questions.

Samsung's Answers

<<prev 1 ... 2374 2375 2376 2377 2378 ... 7287 next>>

Samsung - 65" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023)

One screen. All the things. With effortless performance, crowd-pleasing features and great value, you can bring home a winner~and feel like a million bucks. Watch your favorite movies and TV shows in captivating 4K resolution as the Crystal Processor automatically transforms every frame. Picture quality is improved as colors, contrast, and motion are analyzed and adjusted as you watch.

It is ok to plug in 220 volts coz im going to send in the phillipines?

Hi Nher27,

No, the CU8000 TV will only support 120V and is intended for use in the US only.

~Samsung Advisor

2 years, 6 months ago

Posted by:

Samsung

Samsung - 32 cu. ft. 3-Door French Door Smart Refrigerator with Dual Auto Ice Maker - Matte Black

Samsung Mega Capacity 3-Door French Door refrigerator features 32 cu. ft. capacity, Dual Auto Ice Maker and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites that chill your drink faster.

For the "Matte Black" model, is it Stainless Steel as well?

Hello Ted,

Yes, the matte black for this fridge model has a stainless steel finish.

Have a great day.

-John

2 years, 6 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel

Samsung Mega Capacity 3-Door French Door Counter Depth refrigerator features 27 cu. ft. capacity, Dual Auto Ice Maker and a modern design with a Stainless look finish.

See all Q&A for this product

What is the model number for a replacement water filter for this refrigerator? Thank you

Hi Linda,

The model # of the compatible refrigerator water filter for this fridge model is HAF-QIN.

Have a great day.

-John

2 years, 6 months ago

Posted by:

Samsung

Samsung - 24" 3.1 cu. ft. Single Electric Wall Oven with Convection and Wi-Fi - Stainless Steel

The sleek 24" stainless steel convection oven cooks food quickly and evenly. With an expansive capacity, Wi-Fi connectivity and integrated Digital Touch Controls, it delivers high performance in a slim design that~s still large enough to cook a feast.

what size lightbulb to replace on the inside?

Hi There,

The lightbulb needs to be 20 W / 120 V, 350 °C heat-resistant bulbs.

^Rodel

2 years, 6 months ago

Posted by:

Samsung

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

This 2.1 cu. ft. extra-large capacity over-the-range microwave makes preparing multiple dishes effortless by accommodating even your biggest dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the ceramic enamel interior features a durable, scratch-resistant, and easy-to-clean surface, making everyday maintenance simple.

See all Q&A for this product

We have this microwave. Bought April 2023. SE code came on yesterday. Unplugged, replugged. Still On. Any ideas Or Do I Have A Serious Issue?

Hi There,

We can understand how worried you are after getting this error code on your microwave. We are here to help you every step of the way.

We recommend checking the link below for steps to take when you get an error code.

Samsung microwave error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01110365/

Should you still need support after following the steps, please don’t hesitate to reach out to us through the channels below.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide us with this reference number (1146674414), and it will help our team pull up your information.

^Rodel

2 years, 6 months ago

Posted by:

Samsung

Samsung BESPOKE - 35 inches - Convertible - Wall Range Hood - Gray

Our stunning Bespoke wall mount hoods deliver powerful ventilation with minimal noise. Featuring a first-of-its kind Triple Air Sensor that detects air quality whether on or off. Sync the hood with your cooktop via the SmartThings app. Bespoke panels placed on the front and sides enable you to match, complement or contrast other appliances in your kitchen ~ the choice is yours.

See all Q&A for this product

how would i order the extension kit and how much is the extension kit? Is it available in the same time frame as the hood?

Hi John,

We can order the extension kit for your hood on the link below. This also includes the price and the expected delivery time.

https://www.samsung.com/us/home-appliances/home-appliances-accessories/hoods/bespoke-smart-wall-mount-hood-extension-kit-in-black-stainless-steel-7000-series-nk-ae7000wg-aa/

^Rodel

2 years, 6 months ago

Posted by:

Samsung

Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.

See all Q&A for this product

I have a 2008 samsung dryer and pedestal. I bought a new dryer 2023, will it fit on the current pedestal? Thank you

Hi there,

Here is the list of the compatible washer and dryers for your pedestal.

https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nv-a3-compatible/

We want to speak to you directly to confirm the model number for us to verify the compatibility of your dryer and pedestal.

Please feel free to get back to us the soonest via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1146674099), to help our team pull up your information.

Have a great day!

^Rodel

2 years, 6 months ago

Posted by:

Samsung

Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.

See all Q&A for this product

What is the warranty on this refrigerator?

Hi there,

The refrigerator has a one-year warranty for parts and labor.

Please see the warranty information on the link below for your reference.

Warranty information page
https://www.samsung.com/us/support/service/warranty/RF18A5101SR/AA/

Have a great day.

^Aloe

2 years, 6 months ago

Posted by:

Samsung

Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.

See all Q&A for this product

On this dryer does pressing and holding the dryness and time buttons for 3 seconds do anything?

PrincessMari, pressing the dryness and time buttons for 3 seconds won't do anything on your dryer.

However, the child lock will be activated if you simultaneously press and hold Dryness and Temp for 3 seconds. Also, if you press and hold Temp + Time for 3 seconds, the Smart Care feature will be activated.

Please see page 41 under the "Special features (Child Lock and Smart Feature)" section of the manual for more details.

Have a great day.

^Camille

2 years, 6 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

How do you turn over light off

Best Answer

Hello there,

The oven light automatically switches off when the door is closed.

However, you can manually switch this off by pressing the light bulb icon on your control panel.

Please see page 30 under the "Turning the oven light on and off" section of the manual for more details.

Manual
https://downloadcenter.samsung.com/content/UM/202311/20231128160953395/O_01._NE63A6511_AA-02_IB_FULL_EN.pdf

Have a great day.

^Camille

2 years, 6 months ago

Posted by:

Samsung