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  • Answer Count
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    April 24, 2013
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    February 10, 2026
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Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
 

Can I easily cast a streaming show from my iPhone to this television? How does that work?

Hi DallasMan - iOS devices can be casted via AirPlay.
~ Samsung Specialist
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Self-illuminating pixels deliver the dramatic contrast of OLED and dazzling, expert-validated color, driven by our advanced AI processor. Experience a stunning picture with enhanced brightness and depth, all in a sleek design with a thin bezel. Dive into your content with Samsung Vision AI experiences and immerse yourself in multi-dimensional audio with top-firing speakers.
 

Does allow direct tv app

Yes, the DirecTV app can be installed.
~ Samsung Specialist
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
The whisper quiet 38 dBA Bespoke Smart Dishwasher features an upgraded 3rd Rack Washing System with a dedicated area for drinkware and cutlery, and a detachable tray for large cooking utensils. The Smart Dry with AutoRelease Door system circulates warm air to deliver 2.5x better drying performance.
 

What buttons do you push to start the cycle you want. I can't get the dishwasher to start

Greetings,

We know how important it is to have a reliable dishwasher at home. Let us help.

Here is a link to the user manual; kindly go to page 49 for troubleshooting steps for your dishwasher that doesn't start.

User manual.
https://downloadcenter.samsung.com/content/UM/202504/20250409080928151/OID81932_IB_DW9000F_SimpleUX_EN_MES_CFR_250408.pdf

If you have further questions or inquiries, these are the platforms that you can reach in the future:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1151409381) to help our team pull up your information when you message us.

Thank you.

-Ricardo
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Samsung's Bespoke 4-Door Flex 29 cu. ft. Refrigerator features Beverage Center that gives you an option to choose from an internal dispenser or a built-in AutoFill Water Pitcher, plus a Dual Ice Maker with Cubed ice and Ice Bites. FlexZone lets you convert from fridge to freezer with five adjustable settings.
 

Can I replace the door panel's?

Hello Pablo,

Yes, this fridge model is a Bespoke model, meaning its door panels are designed to be customized and replaced. You can replace the existing panels with new ones in a different color or finish to match your decor.

Have a great day.

-John
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Counter Depth 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

Why does everything in the freezer develop freezer burn?

Greetings,

We know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.

Here is a link to the user manual; kindly go to page 70 to help you resolve the issue of your freezer.

User manual.
https://downloadcenter.samsung.com/content/UM/202504/20250411093919642/FDR_RF8000B_DA68-04402B_EN_MES_CFR_250403.pdf

If you have further questions or inquiries, these are the platforms that you can reach in the future:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1151409053) to help our team pull up your information when you message us.

Thank you.

-Ricardo
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, receive end-of-cycle alerts and more, right from your smartphone. Sensor Dry automatically optimizes the time and temperature of your drying cycle to help prevent overdrying.
 

Is there an air dry of fluff setting on this dryer?

Hi Nate,

Yes, this dryer model has a No Heat (Air Fluff) setting.

Have a great day.

-John
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
The all-new Galaxy SmartTag2 is your ultimate tool for keeping track of the things that matter most. Its innovative ring design lets you attach it practically anywhere, and its water resistance makes it ideal for outdoor adventures. Plus, with an impressive battery life that lasts up to 500 days along with Compass View and Search Nearby features, you can forget about forgetting your belongings once and for all. It also helps activate various IoT devices with just a click.
 

Is there a monthly fee to use these

Hello there, thank you for taking the opportunity to ask us your question about the Samsung Galaxy SmartTag2. There is no subscription needed in order to utilize the advertised Galaxy SmartTag2. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. If you have any other questions for us, please let us know by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass
Samsung - BESPOKE 24 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - White Glass
Counter Depth 3-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites
 

Is it possible to remove the icemaker hardware besides the icebucket - we don't want to use the icemaker.

Hello Pele24,

No, the ice maker is built into the refrigerator and cannot be removed. Any damage resulting from unauthorized removal will affect your unit's warranty. However, the ice maker can be turned off.

Have a great day.

-John
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Make the most of your fun with the stylish Galaxy Tab S10 Lite. Streaming, scrolling and reading are captivating on the vivid 10.9" display. If you want to unleash your creativity, you can draw, sketch and color with natural feeling precision thanks to the responsive design of S Pen. The Exynos 1380 processor makes multitasking easier, and the 256GB internal storage allows you to download and keep more of your favorite videos, apps and photos. Tab S10 Lite is more than just fun; it has intelligent features that make getting things done easy. Clean up your notes, solve trigonometric equations and search in a snap. Have your AI assistant at your fingertips with the AI Hot Key on your keyboard. You can even control all connected smart devices in your home right from your Tab S10 Lite without leaving the couch. Tab S10 Lite is built for your everyday. It is durable enough to stand up to the occasional splash, yet still light and stylish enough to be your perfect accessory. Do all the things you love to do with Galaxy Tab S10 Lite.
 

Does the GALAXY Tab S10 Lite have DEX to connect to a TV

Aloha NPJ, thank you for asking us your question about the Samsung Galaxy Tab S10 Lite. No, the advertised Galaxy Tab S10 Lite does not have the DeX feature for connecting to an external monitor or TV. If you have any other questions, please feel free to reach out to Support. Thanks for choosing Samsung! - Debra
2 months, 2 weeks ago
by
Posted by: 
Samsung
 
Get a little more out of your everyday with Galaxy Book4. This laptop delivers on all the top features you need with the premium design you want. The gorgeous display, ample processing power and seamless connectivity with your other Galaxy devices make your next laptop choice a no brainer. Powered by the latest Intel Core processor and a long lasting battery, this laptop allows you to stay on top of your inbox, listen to your favorite music and check in on what your friends are up to on social media. Need more storage? You~re in luck! You can expand your storage up to 2TB with a microSD card, so this laptop will support your needs no matter what you decide to take on next. Enjoy browsing the web or streaming video on the gorgeous full HD display that will be sure to spark screen envy wherever you go. And you~ll see every detail of that new movie you~ve been looking forward to on the large 15.6" screen. Plus, you can easily sync with your other Galaxy devices to create a seamlessly connected and aesthetically pleasing premium Galaxy ecosystem. Power and premium design to elevate your world that~s Galaxy Book4.
 

Does the the 15.6" screen have gloss or anti-glare finish? Thank you.

Hey there TommyMc, thank you for taking the time to ask us your question about the Samsung Galaxy Book4. The Galaxy Book4 offers an "Anti-Glare" display. If you have additional questions, please do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
2 months, 2 weeks ago
by
Posted by: 
Samsung