Samsung
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- Answer Count72918
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- First AnswerApril 24, 2013
- Last AnswerJuly 13, 2026
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Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.
I have a TCL tv, if I connect the soundbar to it, does the audio sync with the TV audio and sound bar at the time or it only choose the sound bar or TV for audio?
Samsung - A series | 2.1.ch Dolby & DTS | Soundbar - Titan Black
Elevate your audio experience with high-quality optimized sound. *Requires a Bluetooth compatible TV.
Will the soundbar and subwoofer work without an internet service
Samsung - A series | 2.1.ch Dolby & DTS | Soundbar - Titan Black
Elevate your audio experience with high-quality optimized sound. *Requires a Bluetooth compatible TV.
Samsung - HW-B550 2.1ch Soundbar with Dolby Audio / DTS Virtual:X - Black
Dolby Audio creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. .Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Can I buy a replacement remote?
Hi NoahsArk,
Please contact Samsung Customer Support directly to purchase a replacement remote at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Please contact Samsung Customer Support directly to purchase a replacement remote at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - A series | 2.1.ch Dolby & DTS | Soundbar - Titan Black
Elevate your audio experience with high-quality optimized sound. *Requires a Bluetooth compatible TV.
Samsung - Q-Series 9.1.4ch Wireless True Dolby Atmos Soundbar with Q-Symphony and Rear Speakers - Titan Black
Audio quality is a question of fidelity. How faithful is your sound? This Samsung HW-Q960C soundbar sets the standard high with cutting edge features and channel after channel of next level sound immersion for an audio experience that's truly distinctive.
Just purchased Q Series 9.1.4 channel sound bar with rear speakers and want to buy adjustable speaker stands. What brands do you suggest? Thank you.
Hi JRF,
There are a few different models you can choose from, keep in mind that the rear speakers weigh roughly 4lbs.
https://www.bestbuy.com/site/insignia-28-38-adjustable-height-speaker-stands-for-satellite-speakers-black/6528129.p?skuId=6528129
https://www.bestbuy.com/site/sanus-speaker-stands-pair-black/5590489.p?skuId=5590489
~Samsung Solutions
There are a few different models you can choose from, keep in mind that the rear speakers weigh roughly 4lbs.
https://www.bestbuy.com/site/insignia-28-38-adjustable-height-speaker-stands-for-satellite-speakers-black/6528129.p?skuId=6528129
https://www.bestbuy.com/site/sanus-speaker-stands-pair-black/5590489.p?skuId=5590489
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - Q series 5.1.2ch Wireless Dolby Atmos Soundbar w/ Q Symphony - Titan Black
Hear everything you see on a whole different level with this soundbar.
Just bought this on Black Friday. Everything is hooked up and working but my sub sounds like it came from a cracker jack box. My volume has to be at 40 or above for it to kick any bass. Any thoughts on how to change this. I've had cheaper sound better.
Hi there,
There are a few steps you can take to troubleshoot your Soundbar.
You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q750C under Q Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
~Samsung Solutions
There are a few steps you can take to troubleshoot your Soundbar.
You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-Q750C under Q Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Next, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
~Samsung Solutions
2 years, 7 months ago
by
Posted by:
Samsung
Samsung - A series | 2.1.ch Dolby & DTS | Soundbar - Titan Black
Elevate your audio experience with high-quality optimized sound. *Requires a Bluetooth compatible TV.
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
I'm looking for a q series samsung bar for my new 55" s90c it's called symfamy system.
Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.