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April 24, 2013
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Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

See all Q&A for this product

We just bought the refrigerator and are waiting for the first ice batch. Is there a turn in button we need to find?

Hi there,

Here is a link to help you make the ice maker work. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.

Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice

Have a great day.

^Aloe

2 years, 8 months ago

Posted by:

Samsung

Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless steel

The whisper-quiet 39dBA Samsung dishwasher with linear wash technology has a one-of-its-kind sliding spray bar that moves in linear motion to provide corner-to-corner coverage for complete cleaning. Whisper-quiet wash cycles allow you to run the dishwasher any time of the day. The AutoRelease door opens automatically to circulate air and help improve drying performance.

Hello, I like everything about this dishwasher. My only hesitation: how well it dries the dishes. My first time with 'condensation drying'. I don't know anyone who has a dishwasher with this option. How is your experience with drying dishes? Thanks.

Chida, this dishwasher has The Auto Release Dry function, which is designed to improve drying performance by automatically opening the dishwasher's door 5 to 15 minutes before a cycle ends.

Please see page 36 under the "Auto Release™ Dry" section of the manual for more details.

Manual
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1146656201) to help our team pull up your information.

Have a great day.

^Camille

2 years, 8 months ago

Posted by:

Samsung

Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready

Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

Can you configure the family hub to work like a google home assistant and control the lights and plugs in your home?

Hi Mcgreen1,

Yes, you can set up Google Home Assistant and control the fridge using the SmartThings app. Please see the sections Set up Google Voice, Connect and use Google Assistant with SmartThings and Edit which devices Google can access, follow the steps and click the hyperlinks for further help.

Set up and use Google Assistant or Amazon Alexa with SmartThings.
https://www.samsung.com/us/support/answer/ANS00083611/

Have a great day.

^Aloe

2 years, 8 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

How do you set the temp of refrigerator and freezer

Hi Becklou,

The link below is the user manual for your refrigerator model. Turn to pages 38-39 for setting the temperature on your fridge and page 41 for your freezer.

Manual
https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf

Have a great day.

^Aloe

2 years, 8 months ago

Posted by:

Samsung

Samsung - 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)

See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.

How does this tv perform in outdoor lighting?

Hello there,

This greatly depends on your environmental conditions. Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, etc. The operating temperature is between 50˚F to 104˚F. Operating humidity is between 10% - 80%. Storage temperature ranges between -4˚F to 103˚F. Conditions falling outside these ranges may lead to serious damage to your TV.

~Samsung Advisor

2 years, 8 months ago

Posted by:

Samsung

Samsung - 9 Backguard for 30 Slide in Range - Stainless Steel

Now you can easily beautify your backsplash and give it the upgrade it deserves. Choose a premium, professional look or cover up any unfinished backsplash area with a sleek 9" backguard for your 30" Front Control Slide-in Range.

See all Q&A for this product

Does this 9inch backguard and the 4 inch backguard fit NE63BG8315SSAA?

Hello there,

Yes, the range model NE63BG8315SSAA fits a 9-inch or 4-inch back guard.

Please check this link to find out where you can purchase the backguards.

9-inch back guard
https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/9-backguard-for-30-slide-in-range-in-stainless-steel-nx-ab5900rs-aa/

4 inch back guard
https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/4--backguard-for-30--slide-in-range-in-stainless-steel-nx-ab5400rs-aa/

Have a great day.

^Camille

2 years, 8 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

How do you recalibrate the oven temperature. It is off about 20 degrees

Hello there,

Recalibrating your oven is easy. Allow us to help.

Here is a link for simple steps to calibrate your oven.

Calibrate your oven's temperature
https://www.samsung.com/us/support/answer/ANS00049012/

Have a great day.

^Camille

2 years, 8 months ago

Posted by:

Samsung

Samsung - 50" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023)

One screen. All the things. With effortless performance, crowd-pleasing features and great value, you can bring home a winner~and feel like a million bucks. Watch your favorite movies and TV shows in captivating 4K resolution as the Crystal Processor automatically transforms every frame. Picture quality is improved as colors, contrast, and motion are analyzed and adjusted as you watch.

Does this model come with ambient mode?

Hi Rouser,

No, Ambient Mode, which offers customizable themes, colors, and photo options, is not available on the TV. This feature is only available on the Q60C Series TV and above.

~Samsung Advisor

2 years, 8 months ago

Posted by:

Samsung

Samsung - 65 Class Q80C QLED 4K UHD Smart Tizen TV (2023)

Don~t settle for basic. Punch up the contrast with super-precise LEDs and elevate the ordinary to something more impressive. Direct Full Array and Dolby Atmos technology headline Samsung QLED~s refined audio/visual experience

Does this fits in Tesla Model Y?

DK - While I don't know the dimensions of your Tesla, you can find these measurements on this model’s product page – just click Show Full Specs and scroll down to Box Dimension: https://www.bestbuy.com/site/samsung-65-class-q80c-qled-4k-uhd-smart-tizen-tv/6537330.p?skuId=6537330
~ Samsung Specialist

2 years, 8 months ago

Posted by:

Samsung

Samsung - 32" Class Q60C QLED 4K UHD Smart Tizen TV (2023)

This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.

does this tv come with an hdmi 2.1 connection on any of the hdmi ports?

pennfire51 - With HDMI 2.1 being such a complex topic, we feel it’s clearer to highlight the specific features supported by each TV model. The Q60C has 3 HDMI ports, all of which support HDR10+ and Auto Low Latency Mode (Auto Game Mode). The “HDMI In 2” port further supports eARC. If you’re looking for a TV capable of 4K@120Hz, please consider a step up to the Q70C TV, which supports this feature in all HDMI ports.
~ Samsung Specialist

2 years, 8 months ago

Posted by:

Samsung