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    April 24, 2013
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The Samsung Electric Cooktop offers fine tuned power to address a wide range of cooking needs. The Rapid Boil burner has precise control to make quick adjustments between boiling and a low even simmer. There's a burner for all of your needs, whether you're boiling water, melting chocolate or simmering sauce. Distinctive Blue LED Illuminated Knobs let you know if your cooktop is on, even from a distance.
 

Please verify if these knobs are metal or plastic. I understand Samsung to typically have metal knobs - and if yes are they stainless steel or what metal are they?

Hi AJ,

Thank you for making this query.

To provide you with the most accurate answer as to what these cooktop knobs are made of, please get in touch with our Samsung parts team at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.

Should you ever need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1146496479) to help our team pull up your information when you message us.

Have a great day.

-John
2 years, 8 months ago
by
Posted by: 
Samsung
 
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
 

Are there any microwaves that the buttons light up

Dear Valued BestBuy Client,

To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

Have a great day.

^Aloe
2 years, 8 months ago
by
Posted by: 
Samsung
 
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
 

My oven is about 2 weeks old and I have notice a red glow under the glass top at all times. Is this normal? Nothing is on or hot. Thanks.

Images for this Question
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User submitted photo
Hi Laynie,

Yes, if you are referring to the pattern of the glass cooktop. You may refer to the link below, follow the steps, and click the hyperlinks for further help.

Electric cooktop is peeling, bubbling, or cloudy under the surface.
https://www.samsung.com/us/support/troubleshooting/TSG01001943/

Have a great day!

^Aloe
2 years, 8 months ago
by
Posted by: 
Samsung
 
Samsung Mega Capacity 3-Door French Door Counter Depth refrigerator features 27 cu. ft. capacity, Dual Auto Ice Maker and a modern design with a Stainless look finish.
 

Would I be able to turn one of the dual ice makers off for more storage?

Hi Trudy,

Yes, the ice maker is removable and can be turned off.

I have shared the manual to learn more instructions about turning off the Ice maker function. Please turn to page 58 for further details.

User manual:
https://downloadcenter.samsung.com/content/UM/202310/20231026145349567/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN_MES_CFR.pdf

Have a great day!

^Chrystel
2 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial - White
Samsung - 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial - White
Samsung's 4.0 cu. ft. Large Capacity Electric Dryer is equipped with our AI Smart Dial, which learns and recommends your favorite cycles and simplifies the control panel to make controlling your dryer a breeze. It is also Wi-Fi Connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.
 

Can a 120v washer be plugged into this dryer?

Hello Erka,

The washer needs to be plugged into a wall outlet and not into a dryer.

Have a great day.

-John
2 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A54 5G 128GB (Unlocked) - Awesome Violet
Samsung - Galaxy A54 5G 128GB (Unlocked) - Awesome Violet
Whether you~re capturing videos while out with friends or reading online, Galaxy A54 5G helps you experience the most in life. Complete with a refined design, 5G performance and pro grade camera, our best Galaxy A Series phone makes enjoying your favorite movies and taking incredible pictures a breeze. Jump in and out of activities with a phone that is water and dust resistant, and confidently go throughout your day knowing your data is secured by Samsung Knox. Packed with awesome features, Galaxy A54 5G makes living your best life easier than ever before.
 

Is this A54 Samsung Galaxy refurbished? Is it compatible for Verizon prepaid?

Hey there, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A54 5G. The advertised unlocked Galaxy A54 5G is sold new and is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, MetroPCS, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. We recommend reaching out directly to Verizon to inquire about their prepaid capabilities with this device. Thank you for being a valued Samsung customer. - Debra
2 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Book3 Pro 16&quot; 3K AMOLED Laptop - Intel 13th Gen Evo Core i7-1360P - 16GB Memory - 1TB SSD - Graphite
Samsung - Galaxy Book3 Pro 16" 3K AMOLED Laptop - Intel 13th Gen Evo Core i7-1360P - 16GB Memory - 1TB SSD - Graphite
Want to accomplish more tomorrow than you did today? With so much speed and power, this light, agile laptop can keep up with anything especially your workload. Knock out a presentation for the big meeting, then pivot to a budget video call with minimal lag. Pack up our thinnest PC and head out to meet with a client. Turn it into an on the go powerhouse when you sync it up with your compatible Galaxy devices. And help keep your private info private with our most advanced security protection available. Galaxy Book3 Pro for those who are always moving forward.
 

Wifi built in?

Greetings Bostonmob, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy Book3 Pro. That's a fantastic question! Yes, the Galaxy Book3 Pro does indeed have Wi-Fi (Wi-Fi 6E (Gig+) 802.11abgn/ac/ax) built in! Let us know if you have any additional questions that we can answer for you by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
2 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Samsung - Galaxy Z Flip5 256GB (Unlocked) - Graphite
Galaxy AI is here. Search like never before,~ get real-time interpretation on a call,~ format your notes into a clear summary,~ and effortlessly edit your photos~ - all from your smartphone, all with AI. Meet the phone that~s tiny, trendy and totally flex worthy. With a full cover screen, you can reply to texts, preview photos and access even more widgets than before with your Galaxy Z Flip5 folded shut. And with Flex Mode, you can capture hands free selfies and videos from any angle. A compact, durable design makes this pocket sized phone perfect for life on the go. Plus, personalize your phone from the outside in with a customizable cover screen and four stylish covers to show off your style. Flex a phone as bold as you are with Galaxy Z Flip5.
 

I bought it at seattle bestbuy on 11th Sept. Small dot is shown on the screen. I am worrying spreading it out. It has been less than 2 months. Is there any chance to fix it up for free?

Salutations Joy, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If there are small dots on your screen, they could be stuck or dead pixels. Having a couple dead pixels is not unusual, and individual pixels are typically unnoticeable. Take a look at the article titled, "Pink lines or dead pixels on Galaxy phone or tablet's display" to help resolve what you have described as to be experiencing with your device. Feel free to contact Samsung Support afterwards if you would like further assistance and/or help with troubleshooting. Thank you for being a faithful Samsung customer. - Debra
2 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - EVO Plus 512GB microSDXC UHS-I Memory Card with Adapter
Samsung - EVO Plus 512GB microSDXC UHS-I Memory Card with Adapter
The Micro SD Memory Card EVO Plus + Adapter gives you the freedom to do more. Store huge files, load games, and download the latest apps at lightning-fast speeds. Plus, it~s designed to be incredibly durable, resistant to water, high temperatures, magnets & more. All with the performance and reliability you expect from the world~s #1 flash memory brand.
 

Will this work with my Galaxy S20 Ultra and/or S1 Ultra? If not what capacity should I look to buy instead?

CRolle,

The EVO Plus 512GB is compatible with the Galaxy S20 Ultra. The S21 line does not support expandable memory via microSD card.

~Samsung Pro
2 years, 8 months ago
by
Posted by: 
Samsung
 
 Samsung - 75&quot; Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
Samsung - 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
 

What side are the HDMI connectors while you facing the back of the TV?

Hi,

The ports are on the left side of the TV when looking at the back of the TU690T TV.

~Samsung Advisor
2 years, 8 months ago
by
Posted by: 
Samsung