Samsung
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- Answer Count70463
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- First AnswerApril 24, 2013
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Samsung Mega Capacity 3-Door French Door refrigerator with 30 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
Our ice maker quit working and I’m wondering if the ice maker has been accidentally turned off. Is there a switch on the inside that may have been switched off ???
Hello there,
Thank you for asking. Let's get the details you need.
Yes, your ice maker can be switched off and then switched back on again. Please refer to your user manual for more details. Turn to page 49, "If You Turn the Ice Maker Off."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf
If still no ice after switching it back on, your ice maker is still not working. Please refer to this troubleshooting link. Kindly click on the embedded word and watch the included video.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151607344) to help our team pull up your information.
Have a great day.
^Camille
Thank you for asking. Let's get the details you need.
Yes, your ice maker can be switched off and then switched back on again. Please refer to your user manual for more details. Turn to page 49, "If You Turn the Ice Maker Off."
User manual
https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf
If still no ice after switching it back on, your ice maker is still not working. Please refer to this troubleshooting link. Kindly click on the embedded word and watch the included video.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151607344) to help our team pull up your information.
Have a great day.
^Camille
3 months, 1 week ago
by
Posted by:
Samsung
Galaxy Watch8 is built for those who never settle when it comes to self improvement. With a sporty yet sleek design, it packs a serious punch of enhanced performance, longer battery life and smart health tracking to keep you locked into your health and wellness goals, wherever they may take you. Your Watch8 works around the clock because a healthy lifestyle starts with healthy sleep. Advanced Sleep Tracking doesn~t just log hours, but it also takes a closer look at everything that happened while you snoozed. Wake up feeling lethargic? Get a full report on your sleep behavior, environment and disruptions, such as snoring. And when it~s time to get back on your feet for a new day and a new workout, you~re equipped with the insights you need to stay motivated with Energy Score. Need to multitask during your workout? Simply raise your wrist and speak naturally to send a text to meet up with a friend later, set a timer for your next mile or pull up your past run times. Watch8 is powerful and features an improved battery built to keep up with your longest bike rides without weighing you down. Thanks to a thinner, lighter body and dynamic strap system that molds to your wrist, you~ll almost forget your Watch is there as it tracks even the most intense workouts. Plus, the bright screen is visible even when you have to hit the trail in full sun. Galaxy Watch8 is more than a watch it~s a health coach and tracker that fits your wrist and your lifestyle.
Is the watch band interchangeable?
Hello there Junebug, thanks for asking us your question about the Samsung Galaxy Watch8. Yes. the bands for your Galaxy Watch8 can be easily changed. Check out, "How to change the band on your Samsung smart watch " if you would like step-by-step instructions about the quick process. If you have any other questions for us, please let us know by contacting Support. Thanks for being a cherished Samsung customer. - Debra
3 months, 1 week ago
by
Posted by:
Samsung
Upgrade your home theater experience with a big, striking 4K picture engineered specifically for sharpness & clarity on a mammoth screen. Take advantage of more than 2700 free channels on Samsung TV Plus and enjoy peace of mind as our proprietary triple-layer security protects your personal data. Add ultra-smooth action and improved contrast to the mix for a truly impressive view.
I have a Samsung 82" now on the wall, Will this 98" fit this 82"bracket I have now? or do I need to buy a new one?
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
How to adjust the volume, I don’t see the volume button on the remote control, can someone help? Please!
Hi Sandy,
The +/- rocker on the left-hand side of the remote controls the volume. Push up/down to adjust volume. Press and release quickly to mute.
To learn how to use your remote from your TV, go to Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
~Samsung Advisor
The +/- rocker on the left-hand side of the remote controls the volume. Push up/down to adjust volume. Press and release quickly to mute.
To learn how to use your remote from your TV, go to Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
~Samsung Advisor
3 months, 1 week ago
by
Posted by:
Samsung
Upgrade your home theater experience with a big, striking 4K picture engineered specifically for sharpness & clarity on a mammoth screen. Take advantage of more than 2700 free channels on Samsung TV Plus and enjoy peace of mind as our proprietary triple-layer security protects your personal data. Add ultra-smooth action and improved contrast to the mix for a truly impressive view.
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
What are the exact dimensions for the drain hose please, the length of the drain hose and the Diameter .Thank you
Jano, thank you for asking. Let's get the details you need.
We do not have the exact dimensions of the drain hose to provide accurate information on this. We recommend contacting our parts team for assistance. Please get in touch with them at 800-627-4368. Their hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.
Have a great day.
^Camille
We do not have the exact dimensions of the drain hose to provide accurate information on this. We recommend contacting our parts team for assistance. Please get in touch with them at 800-627-4368. Their hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.
Have a great day.
^Camille
3 months, 1 week ago
by
Posted by:
Samsung
Power your device up to 50 percent in under 30 minutes with this Samsung Fast Charge wall charger. An included USB to USB-C cable lets you connect to your computer.
Will this charger work with Galaxy S21 Ultra 5G Android Cell Phone? (Serial number R5CRA1BTB0R) (IMEI 350200951488826) Thank you, Jen
Hello there Jen, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Fast Charge Wall Charger. The advertised Fast Charge Wall Charger is compatible with USB Type-C devices, like the Galaxy S21 Ultra. Check out, "Wall chargers and charging your Samsung phone or tablet" if you would like to learn more about compatible charging devices. If you have any other questions for us, please feel free to contact Support. Thanks for being a loyal Samsung customer. - Debra
3 months, 1 week ago
by
Posted by:
Samsung
Galaxy S25 FE brings upgraded essentials to level up your everyday. Its lightweight and sleek design makes it easy to carry; and wrapped in durable Gorilla Glass Victus+ and a sturdy Armor Aluminum frame, it~s built to go wherever life takes you. The 6.7" full HD display with barely there bezels gives you more room to see and do and ensures smooth scrolling with a refresh rate up to120Hz. Plus, S25 FE brings smart assistance to your everyday with Gemini Live. Show Gemini what you see with camera sharing, and ask questions in real time. Add to that an advanced camera. Whether you're snapping a quick selfie or editing vacation footage, S25 FE helps you get the shot and polish it too. The triple lens rear camera system captures every angle with clarity, and the 12MP front camera with ProVisual Engine makes every shot count from bright daytime photos to clear low light moments. Plus, now you can erase audio, adjust skin tone, resize objects and more with AI powered Generative Edit. With a faster CPU, GPU and NPU, a larger vapor chamber for better cooling and a 4,900mAh battery with Super Fast Charging 2.0, Galaxy S25 FE delivers steady performance that carries you through your day. It~s the everyday ready device with smart, powerful, premium features that actually make a difference.
Is the Samsung S25fe compatible with a straight talk plan? And can I use my older Samsung ear buds?
Howdy MyShep, thank you for taking the opportunity to ask us your question about the Samsung Galaxy S25 FE. The advertised unlocked Galaxy S25 FE is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. The Galaxy S25 FE is compatible with Bluetooth earbuds. Check out, "How to connect your Samsung Galaxy earbuds" if you would like to learn more about compatibility. If you have any other questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra
3 months, 1 week ago
by
Posted by:
Samsung
It~s your day ~own it with Samsung Galaxy Watch6. From the gym to the office, our large display keeps you in the know with simple navigation and a super easy-to-read screen. Work out smarter with personalized heart rate zones, and get insights for better rest with Advanced Sleep Coaching. Stay connected by using Galaxy Watch6 to call, text, play music and get notifications on the go. Plus, wherever the day takes you, own your look with a variety of customizable Watch bands and faces. Unlock your day~s full potential with Galaxy Watch6.
Is this new in box?
Hello Answerquick, thank you for asking us your question about the Samsung Galaxy Watch6. Yes, the advertised Galaxy Watch6 is a new device. If you have any other questions for us, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
3 months, 1 week ago
by
Posted by:
Samsung