Samsung
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- Answer Count70463
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- First AnswerApril 24, 2013
- Last AnswerMarch 27, 2026
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Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
I did not receive any directions on how to use the stove. Something as simple as turning on the oven -- it only heats to 175 and I just had it delivered yesterday.
Hi Lee,
We understand how confusing it can feel when your new range isn't behaving as expected, and we’re here to help make sure you can get your oven heating properly. We’re glad to assist you with the steps that can get the range up to the correct temperature.
Please follow the instructions in the guide below to get started. Be sure to click on the embedded links within the guide for additional support.
Oven does not heat
http://www.samsung.com/us/support/troubleshooting/TSG01001947/
I have also shared your user manual on how to use your stove top and oven. Turn to pages 20 to 47, "Surface cooking,"
and "Operating the oven."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151558298) to help our team pull up your information.
Thank you.
^Camille
We understand how confusing it can feel when your new range isn't behaving as expected, and we’re here to help make sure you can get your oven heating properly. We’re glad to assist you with the steps that can get the range up to the correct temperature.
Please follow the instructions in the guide below to get started. Be sure to click on the embedded links within the guide for additional support.
Oven does not heat
http://www.samsung.com/us/support/troubleshooting/TSG01001947/
I have also shared your user manual on how to use your stove top and oven. Turn to pages 20 to 47, "Surface cooking,"
and "Operating the oven."
User Manual
https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf
Should you need further assistance, you may contact us through the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151558298) to help our team pull up your information.
Thank you.
^Camille
3 months, 2 weeks ago
by
Posted by:
Samsung
Thought fully designed with features that include a durable hybrid tub with stainless interior door and a 3 Point Wash System~ that delivers a powerful, even wash on every rack. And the Height Adjustable Rack gives the flexibility to load dishes of various sizes and shapes.
Samsung Mega Capacity 3-Door French Door refrigerator with 31 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
Do you have elctri:c stove with oven?
Hello there,
Yes, we have options for an electric stove with an oven. Please see our website below for assistance, or you can go to the nearest retailer in your area.
Samsung Website
https://www.samsung.com/us/home-appliances/ranges/all-ranges/?shop=Buy+Online&fuel_type=Electric
Thank you!
^Camille
Yes, we have options for an electric stove with an oven. Please see our website below for assistance, or you can go to the nearest retailer in your area.
Samsung Website
https://www.samsung.com/us/home-appliances/ranges/all-ranges/?shop=Buy+Online&fuel_type=Electric
Thank you!
^Camille
3 months, 2 weeks ago
by
Posted by:
Samsung
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
Samsung's smart gas range features an integrated Smart Oven Camera that lets you monitor your food closely and make and share time-lapse videos to your social media to show off your culinary skills. Illuminated Precision Knobs let you know if your cooktop is on from a distance and precisely control and ensure proper activation of your cooktop. This range's Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look.
Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
Unbeatable value with a slim, durable design and all the essential features you need await on Galaxy A36 5G. With more storage, you can keep your favorite photos, apps and memories without worrying about running out of space. Capture stunning studio grade selfies with the enhanced front camera and easily polish them with AI photo editing tools. The large 6.7" display makes gaming, scrolling and movie nights more enjoyable than ever. Enjoy all the awesome perks that come with an A Series phone, including Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, the redesigned One UI 7 interface offers smoother navigation and personalized design, giving you effortless access to the features you love most. Whether you're staying connected, capturing moments or browsing, A36 5G gives you premium performance at an affordable price. It's the smart choice you~ve been waiting for. Awesome price. Amazing value.
I recently purchased an unlocked Galaxy A36 5G Model SM-A366UZKAXAA. The phone is still in the box. How do I tell if the phone is preset to one cell phone service provider or has multiple cell phone providers?
Aloha Galaxy, thank you for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, Verizon, and Visible. If you have any other questions, please feel free to reach out to Support. Thanks for being a loyal Samsung customer. - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
Samsung Galaxy Watch7 44mm, Silver, LTE - 44.4 mm - 44.4 mm - Heart Rate Monitor - Camera - Heart Rate, Sleep Quality, Steps Taken1.60 GHz - 21.10 GB - 1.5" - Super AMOLED - Wear OS - Bluetooth - GPS - Near Field Communication - Wireless - Silver - Silver Band Color - Titanium Body Material - Health & Fitness, Climbing, Biking, Workout, Running, Riding, Tracking - Wireless LAN - 4G - LTE - 164.04 ft Water Resistant
Does the heart rate monitor indicate aFib episodes?
Hi there, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Watch7. Yes, the Galaxy Watch7 monitors for AFib by using its BioActive Sensor for background heart rate checks, looking for patterns of irregular rhythms, and then prompts you to take a more accurate, on-demand Electrocardiogram via the Samsung Health Monitor app to confirm potential AFib, with FDA approved alerts notifying you if signs appear, however, it's for screening and not for continuous monitoring or diagnosis. If you have additional questions for us or if you would like further assistance, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung
Galaxy Tab S11 Ultra is built for those who see having the latest and greatest tech as non negotiable. It packs an expansive 14.6~ display, uncompromising power and impressive durability all in one sleek design so you can work and play from virtually anywhere worry free. Whether you~re powering through your workday or downtime, Tab S11 Ultra puts everything you love on a giant screen. Create presentations, bring big ideas to life or dive into your favorite series on the incredible Dynamic AMOLED 2X screen with crisp details. Thanks to the ultra slim bezels and improved 3nm MediaTek processor, your content has the space it deserves, making everything you do on your Tab an exceptional experience. And during a long day of utilizing the tech forward features of your Tab to crush your goals, your personal Galaxy AI assistant helps you keep it all organized. Galaxy Tab S11 Ultra is more than your typical tablet it~s the ultimate device to amplify your everyday.
Does the Samsung S11 Ultra 512gb have an SD slot to add more memory like a 1 TB card?
Greetings Harry, thanks for contacting us about the Samsung Galaxy Tab S11 Ultra. The Galaxy Tab S11 Ultra offers up to 2TB of expandable storage via a microSD card. If you have any other questions for us or if you would any further assistance, please feel free to contact Support. Thanks for being a loyal Samsung! - Debra
3 months, 2 weeks ago
by
Posted by:
Samsung