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April 24, 2013
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Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

Does this model have a single evaporator, or dual?

Hi there,

Glad you asked about the number of evaporators within the fridge.

The fridge uses a single evaporator for the freezer.

Have a great day.

^Charles

3 years, 4 months ago

Posted by:

Samsung

Samsung - 75 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

When will this TV be in stock? Thank you!

Hi Chito,

Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information.

~Samsung Advisor

3 years, 4 months ago

Posted by:

Samsung

Samsung - 43" Class Q60C QLED 4K UHD Smart Tizen TV (2023)

This lean, mean 4K machine is primed for your leap into Quantum Dot technology~and a bold new world of color and contrast. Take your entire viewing experience to the next level with the elevated audio and astounding picture quality of Samsung QLED. Not only will you see your TV shows and movies instantly transformed into 4K, but you~ll also take in a billion shades of unwavering color. Beyond amazing visuals, you~ll be drawn in by 3D surround sound that moves with the action.

Is there a release date?

Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information.
~ Samsung Specialist

3 years, 4 months ago

Posted by:

Samsung

Samsung - 85" Class QN800C Neo QLED 8K Smart Tizen TV (2023)

Binge better. Game harder. Marathon longer. With our unparalleled picture detail and all content elevated to stunning 8K, Samsung Neo QLED 8K is a TV lover~s dream. Prepare to be amazed as your content is upscaled to 8K, bringing to life those tiny details that pull you from your sofa right into the adventure, while built-in 3D audio surrounds you in sound.*

Can you use two different HDMI Inputs for Multi-View with this TV?

Hi J1234 - While multiple HDMI inputs can’t be viewed simultaneously, here’s an example of how you can use the Multi View feature: On the left screen, you can play apps like TV+ or YouTube, HDMI devices, Antenna or Cable, or USB devices. On the right screen, you can screen mirror, use AirPlay, cast from an app, or cast from an IoT camera.
~ Samsung Specialist

3 years, 4 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

How is the range hooked up? Heres pictures of the back of the range and a picture from the manual. They are nothing alike

Images for this Question

(click to see full-size image)

Hi JohnD,

We thank you for your question about installing this Samsung range model.

We highly recommend that installation and service must be performed by a qualified installer, service agency, or gas supplier.

I have shared this model's installation guide below for a comprehensive guide for the installer to follow for the proper installation of the home appliance.

https://downloadcenter.samsung.com/content/EM/202212/20221227115216685/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1145574461 to help our team pull up your information.

Leo

3 years, 4 months ago

Posted by:

Samsung

Samsung - HW-B450/ZA 2.1ch Soundbar with DOLBY AUDIO/ DTS 2.0 CHANNEL - Black

Take your audio setup to the next level with the B450. Bass tones come alive and create a more well rounded sound with the included subwoofer~. And if you want to crank it up even more, Bass Boost amplifies the deeper tones at the touch of a button. Whether you~re playing games or kicking back with your favorite show, Adaptive Sound Lite enhances and optimizes your entertainment. Plus, you can seamlessly pair mobile devices with Bluetooth~ TV Connection~. ~Applicable on Q series, B models and S8 series. ~Please check whether your TV is Bluetooth~ compatible.

When using an optical cable, does the subwoofer still connect via Bluetooth?

Best Answer

Hello Steve,

The Subwoofer of the HW-B450 Soundbar will always connect wirelessly regardless of how you are connecting to your TV/device.
~Samsung Solutions

3 years, 4 months ago

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Samsung

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.

See all Q&A for this product

I don’t want to do ducted ventilation for this model. Can it be used ductless/recirculating vent? And if so how do I use that option, do I just hang it and plug it in and it should be able to do that or do I have to do something special?

Hi Trisha,

We thank you for your question about setting this Samsung microwave for the ductless or recirculating vent.

You may set this microwave for a ductless or recirculating vent. I have shared this model's installation guide. Please turn to pages 12 - 13 for the conversion steps.

https://downloadcenter.samsung.com/content/EM/202109/20210903120631727/SMH8165_XAA_DE68_03587A_10_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1145573903 to help our team pull up your information.

Leo

3 years, 4 months ago

Posted by:

Samsung

Samsung - 6.0 Cu. Ft. Freestanding Gas Convection Range with WiFi and No-Preheat Air Fry - Black Stainless Steel

Elevate the look of your kitchen with Samsung~s new Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.

I was wondering how the Black Stainless finish holds up? I have been reading that the Black Stainless finish scratches really easy. I have purchased the Black Stainless Finish (haven't received the yet) and was considering switching to regulars stainless.

Hi BIgchip,

We appreciate your question about the finish of this Samsung range model on how it holds up against scratches.

Accidental scratches may appear over time and to limit scratches on this range model you may follow the suggestions found in the Samsung links I have shared below.

How to clean electric and gas ranges:
https://www.youtube.com/watch?v=pCLkUo4ns6w

How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/

How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00049011/

Please turn to page 36 of this model's user manual for additional reminders when cleaning the appliance.

https://downloadcenter.samsung.com/content/UM/202207/20220713103532468/NX60A6711SS_AA_DG68-01338A-03_EN_MES_CFR_220712.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1145572761 to help our team pull up your information.

Leo

3 years, 4 months ago

Posted by:

Samsung

Samsung - 5.9 cu. ft. Freestanding Electric Range with Self-Cleaning - Stainless Steel

The Samsung freestanding range with a large 5.9 cu. ft. capacity oven can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies. It also has a powerful and flexible cooktop with five heating elements, including two dual elements, to provide an element that accommodates multiple pan sizes, whether you're boiling water, melting chocolate, or simmering sauce. The self-cleaning setting has 3 different options, depending on your cleaning needs.

Why wont my stove get amber red

Good day.

This is a good question.

To maintain the selected temperature setting, radiant elements will cycle on and off. You will be able to see the element turn red and then fade away. This on-and-off cycle is used to regulate temperature and is completely normal.

If you have questions or concerns about how hot your cooktop gets, this guide will explain it all.

Samsung electric and induction cooktop temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#an-induction-element-on-the-cooktop-does-not-work

But if the cooktop burners will not turn on, please refer to the link below.

Cooktop burners will not turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001974/

If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1145572689) to help our team pull up your information when you message us.

Have a wonderful day!

—Vannesa

3 years, 4 months ago

Posted by:

Samsung

Samsung - Jet Bot AI+ Robot Vacuum with Object Recognition - White

With a 3D camera and AI Object Recognition Technology, the new Samsung Jet Bot AI+ is able to identify objects and smartly determine the best way to clean around them. It can also adjust suction to optimize cleaning performance on various surfaces such as carpet, hard floors, or tile. LiDAR sensors help provide an efficient mapping and cleaning route throughout your home. Use the no-touch Clean Station to automatically empty the dustbin.

Dose the irobot mop also

Hi Ducie,

We appreciate your question about this Samsung Jetbot model and if it has the capability of mopping.

This Jetbot model does not have the capabilities of mopping. I have shared a Samsung link that will take you to a model that has the capability of mopping.

https://www.samsung.com/us/home-appliances/vacuums/jetbot-mop/jetbot-mop-with-dual-spinning-technology-in-white-vr20t6001mw-aa/#benefits

Leo

3 years, 4 months ago

Posted by:

Samsung