Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel

Heavy-duty StormWash is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.

1 Day of use in a new home and dishwasher already giving OC error code and won't drain completely. Drain connections look good.What could be the issue/problem?

Pedro, an OC or over-level water error means The dishwasher has more water than it should have. This frequently has a tight connection to a drain problem.

Here are simple steps on what we can do if you see an OC code in your dishwasher:

1. Examine the sink's drain connection for the dishwasher.
2. Inspect the drain hose.
3. Water should be running in the sink to which the dishwasher is attached.
4. Clean the tub's filter, drain, and sump.

Please check this link for reference; click OC/oE code: Over-level water error: https://www.samsung.com/us/support/troubleshooting/TSG01002074/

Or you can also turn to page 30 of the user manual under Information Codes:
https://downloadcenter.samsung.com/content/UM/202305/20230502152700845/UM_DW7000KM_DW80T5040_DD81-02025D-01_EN_FR_ES_220825.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide us with this reference number (1145866718) to help our team pull up your information when you message us.

Have a great day.

-John

3 years, 3 months ago

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Samsung

Samsung - HW-Q990B 11.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black

Keep your setup sleek and elegant without the clutter of wires. Enjoy enveloping sound with 11 channels, 1 subwoofer and 4 up-firing channels. Perfectly synchronized audio uses every speaker in compatible Samsung TV and soundbars. Get room filling sound designed specifically for your space.

How many watts is the subwoofer

Hi EwA,

The HW-Q990B Soundbar has a total of 656W.
~Samsung Solutions

3 years, 3 months ago

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Samsung

Samsung - 58 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

Does it have Bluetooth ?

Hi MRW,

Yes, the CU7000 TV is Bluetooth-enabled.

~Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 50 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

My tv screen is black with no picture. Just opened the box today. Do I need to do something other then plug it in ??

Hi, screen,

If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:

1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal.

If the menu does not appear, the TV may be having power issues.

Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).

2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.

If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.

After reconnecting the external device, please turn it off and back on.

3. Test the HDMI cable.

Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.

To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.

If the test says the cable is bad, replace the cable. Service is not required.

4. Test different external devices.

The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.

If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.

The TV will need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 55 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

I saw the depth at 1in. Those are dimensions for OLED TVs. Is it true the thickness of the TV is 1in?

Hi Rip,

Hi, the depth of the 55" CU7000 is 2.4".

~Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 50 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

Does this tv have Bluetooth for hearing aids?

Hi Carl,

Yes, the CU7000 is Bluetooth-capable. I recommend reaching out to the manufacturer of your specific hearing aids to ensure they are compatible with Samsung TVs.

~Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 43 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

Can this TV be mounted in a screened room (gazebo, pool house, etc) not in direct contact with rain, etc but humidity, exterior conditions dampness etc? If not can you suggest one that can be used in this application?

Best Answer

Hi PJS,

This greatly depends on your environmental conditions. Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, etc. The operating temperature is between 50˚F to 104˚F. Operating humidity is between 10% - 80%. Storage temperature ranges between -4˚F to 103˚F. Conditions falling outside these ranges may lead to serious damage to your TV.

~Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 65 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

Does this tv have a standard RG9 jack for cable

Hi NP,

Yes, the CU7000 has an RG Cable Input.

~Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 75 Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)

True-to-life color. Effortless connectivity. Dazzling 4K value. Samsung Crystal UHD is worth a look (and more). Effortlessly access TV shows, movies and ambient content using the Samsung Smart Hub, or find a range of great games on the Samsung Gaming Hub.* Enjoy content even more clear than it was created as its upgraded to 4K resolution

Hello, As of 2023, Samsung Crystal UHD TVs have support for eARC connectivity. Is this model a 2023 and does it support eARC connectivity? List of specifications doe not show eARC only ARC. Thank you

Hi FrankC,

Yes, all three HDMI offer eARC.

~Samsung Advisor

3 years, 3 months ago

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Samsung

Samsung - 55" Class The Terrace Series QLED Outdoor Partial Sun 4K UHD Smart Tizen TV (2018)

The Terrace outdoor TV was designed to look incredibly vivid and bright, especially in daylight. This slim QLED television is IP55 rated to protect against dust and rain. The anti glare screen and intuitive Smart TV capabilities make it a must have TV.

Does Best Buy have an outdoor enclosure for the 55”

Hi Andrew - To best assist with this, please directly contact or visit your local Best Buy store.
~ Samsung Specialist

3 years, 3 months ago

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Samsung