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    April 24, 2013
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Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. Sequential read/write speeds up to 7,450/6,900 MB/s
 

Does Samsung 990 PRO require a firmware upgrade, prior to installation?

Hi there,

No, a firmware update is not required before installation.

- Samsung Memory
3 years, 6 months ago
by
Posted by: 
Samsung
 
Designed for tech enthusiasts, hardcore gamers and heavy-workload professionals who want blazing fast speed. Sequential read/write speeds up to 7,450/6,900 MB/s
 

Does the Samsung 990 PRO require a firmware upgrade prior to installation in a PlayStation 5?

Hi there,

No, a firmware update is not required before installing it on the PS5.

- Samsung Memory
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 85 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Samsung - 85 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Dive into our most brilliantly intense 4K experience, powered by Quantum Matrix Technology. By using precision Mini LEDs to create a wide range of color and contrast, rich details are revealed. Marvel at all that emerges from your darkest and brightest scenes thanks to 14 bit processing for deep blacks and over a billion shades of color. From daytime sports to movie night, your picture amazes in any light with AI processing that expertly upscales content to 4K and refines your Smart Hub and sound.
 

does this tv have an earc connection for high end sound bar?

Hi Ed - eARC is supported in HDMI port number 3 on the QN90B TV.
~ Samsung Specialist
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 50&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 50" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

Does the TV come with the DirecTV Stream app installed? If not, is it available?

Hi AirzooGuy,

The DIRECTV Stream app is available for download on the AU8000 TV.

~Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

Hello! Can I split my screen with this tv?

Hi Cece,

The AU8000 TV Series does not have PIP (or split-screen). Split-screen capability to view two different content side-by-side is available starting from our QLED Q60 Series and up using our Multi View feature. For example, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main left screen while also mirroring your phone to the smaller screen. Multi-View provides you with endless possibilities for splitting screens and viewing several types of content at the same time.

~Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

HI, we have a cable box we rent from Xfinity-our older TVs require a cable box from Xfinity (Comcast). Does this tv have the cable box function in it so we don't need to have the cable box if we buy it?

Hi PF,

The AU8000 TV has the Xfinity Stream app, where you can log in and access your cable from there if you prefer!

~Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

What type of wall mount should you buy? Need one that swivels.

Hi Newfiemom123,

Please ensure that you purchase a mount that is compatible with a VESA Map of 200 x 200mm.

~Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 43&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

Just got this TV today and have Geek Squad but the sound isnt as good as my 5 year old samsung and the picture seems not clear and NOT sharp ...I tried adjusting the sharpness and no change... I want to return unless you can help me?

Hi Louise,

I'm sorry that the picture and sound you are experiencing out of the box are not satisfactory. If you have not already tried these, I recommend the following adjustments:

Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

You can also go to Settings > Picture > Expert Settings and configure the image settings to your taste with additional functions.

Additionally, there are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.

You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings

I hope this helps you enjoy your experience. If you need more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

~Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 43&quot; Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
 

Is this TV compatible with X-finity?

Hi,

Yes, you can connect to Xfinity cable via HDMI, or you can download the Xfinity App and sign in to your account.

~Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung
 
 Samsung - 75&quot; Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
Samsung - 75" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
 

Though I have successfully paired my earbuds with this excellent value TV, I find I have to reconnect them every time I power on the TV - which seems to defeat the purpose of pairing them. How do I get them to be detected automatically? Thank you.

Hi,

Please give us a call so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Advisor
3 years, 6 months ago
by
Posted by: 
Samsung