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    April 24, 2013
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From multiple casserole dishes to two full racks of cookies, these large 5.1 cu. ft. ovens easily accommodate the busy home kitchens.
 

Has anyone had to fix scratches inside the oven? I looked on-line and did see there was touch up paint--but didn't way if it was safe for inside the oven. Thank you!

Great question, Karen. The best way to fix scratches is to prevent them, but since scratches are bound to happen, please do not use any paint to fix them as they might contain harmful chemicals. Here is our recommendation to keep your appliance in pristine-looking condition.

How to clean your Samsung oven https://www.samsung.com/us/support/answer/ANS00049011/

How to clean a Samsung microwave https://www.samsung.com/us/support/answer/ANS00062285/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide them with this number (1144977055) when you message us to help our team pull up your information.

Have a great day.

^Charles
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 27.8 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Food Showcase - Stainless Steel
Samsung - 27.8 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Food Showcase - Stainless Steel
A full depth refrigerator that is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The food showcase door provides quick access to on-the-go items.
 

What kind of ice does this make?

Great question, Ky! The ice maker in this model produces full size, half moon shaped ice cubes. However, the dispenser does have the option to dispense the ice whole or crushed. ^Jecca
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-cleaning Freestanding Gas Convection Range - Stainless Steel
Samsung - 5.8 Cu. Ft. Self-cleaning Freestanding Gas Convection Range - Stainless Steel
The Samsung 5.8 cu. ft. True Convection with illuminated knobs freestanding gas range offers blue LED illuminated knobs with a powerful and flexible cooktop that cooks faster with five specialized burners including 18K and 16K BTU power burners and a 5K simmer burner. True Convection, using a heated fan system, distributes heat throughout the oven faster and more evenly, saving more time than traditional ovens.
 

I have a Samsung gas range and the oven vents from behind the control panel. There is so much heat coming out that it has discolored/burned the fron panel of my stove. Is this normal? Is this a known issue? How do I resolve this issue?

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Hi OvenVenting,

Great question. We understand and appreciate your inquiry about the range.

Here is a link to help keep the stove in pristine-looking condition.

How to clean Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide them with this number (1144976919) when you message us to help our team pull up your information.

Have a great day.

^Charles
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial &amp; Air Fry - Stainless Steel
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
 

What is involved in installation and conversion from gas

Glad you asked, Arno! This appliance must be installed by a qualified technician or service company.

Failing to have a qualified technician install the range may result in electric shock, fire, an explosion, problems with the product, or injury.

Have a great day.

^Chrystel
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
 

No lights in the display buttons?

Hi Alley,

We appreciate your question about the backlight of the buttons for the microwave.

Currently, this model does not have backlighting on its buttons. I will be sure to pass on this feature to our product team for current and future product development.

Should you need assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144976075 and it will help our team pull up your information.

Leo
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 24&quot; AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless steel
Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless steel
The whisper-quiet 39dBA Samsung dishwasher with linear wash technology has a one-of-its-kind sliding spray bar that moves in linear motion to provide corner-to-corner coverage for complete cleaning. Whisper-quiet wash cycles allow you to run the dishwasher any time of the day. The AutoRelease door opens automatically to circulate air and help improve drying performance.
 

what is 42 or 39 dBa dishwasher

Great question, Kamran0424. dBA stands for the decibel level of a quiet dishwasher can be.

This model has less noise and less disturbance with virtually silent wash cycles at 39 dBA, which is more quite than 42 dBA.

Have a great day.

Melardo
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Matte Black Steel
Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Matte Black Steel
Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.
 

We just got the Samsung Bespoke French 4 door... what is the button on the "handle" of the freezer? It doesnt seem to do anything or aid in opening the drawer.

Hello there,

Thank you for your review. We would love the opportunity to speak with you about this concern regarding your fridge to determine how we can best assist you with this.

Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Please provide them with this number (1144975954) when you message us to help our team pull up your information.

Have a great day.

^Charles
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Charcoal Glass
Samsung - Bespoke 4-Door Flex Refrigerator Panel - Top panel - Charcoal Glass
Personalize your Bespoke 4-Door Flex Refrigerator with customizable and changeable refrigerator door panels. Choose from a range of colors and either steel or glass finishes, to design a refrigerator that expresses your personal style. If you want to update your d~cor, you can simply change the color of your refrigerator by choosing new panels.
 

Hi, are the panels sold separately for $99 each? Or is it all 4 for $99? Also, does bestbuy install them?

Greetings,

Glad you asked about the price of the Bespoke panel. Yes, you will purchase it separately for 99$.

To better assist you with the installation, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

They can either answer your question or transfer you to your local store to answer your specific questions.

^Rainly
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - StormWash 24&quot; Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black stainless steel
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black stainless steel
Heavy-duty StormWash system has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.
 

Does this model install flush with the cabinets or does the door stick out past the cabinets? If it is flush, does that mean the cycles are hidden under the counter top when the door is closed? Thanks!

Hi Rick,

We appreciate your question about the dishwasher's dimension, specifically the depth, and how it would look once it is installed.

This dishwasher is designed to be enclosed on the top and both sides by a standard residential kitchen cabinet unit.

The enclosure must be at least 24 inches wide, 24 inches deep, and 34 1/8 inches high.

For the front door of the dishwasher to be flush with the leading edge of the countertop, the countertop must be at least 25 inches deep.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144975333 and it will help our team pull up your information.

Leo
3 years, 10 months ago
by
Posted by: 
Samsung
 
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
 

My old microwave is model # SMH9151STE serial # J4MR7MTZ400121N. I want to replace the old Samsung microwave with a new one that will fit in the cabinet space I have (above the range). Is this the best replacement?

Glad you asked, Jim! Kindly check out the Specs Sheet link below on page 2 for more information.

https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/all/pdp/06242021/ME16A4021AS_V12.pdf

Have a great day.

^Chrystel
3 years, 10 months ago
by
Posted by: 
Samsung