Samsung
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- Answer Count73485
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- First AnswerApril 24, 2013
- Last AnswerAugust 4, 2026
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Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
Does this microwave has a timer function? All microwaves I've seen allow you to set a timer while not operating. It would be hard to imagine this smart microwave wasn't smart enough to have that function.
Hi There,
Great question! Yes, this unit model has a built-in Kitchen Timer. Use the Timer for timing up to 99 minutes and 99 seconds.
Thank you, and stay safe!
^Chrystel
Great question! Yes, this unit model has a built-in Kitchen Timer. Use the Timer for timing up to 99 minutes and 99 seconds.
Thank you, and stay safe!
^Chrystel
3 years, 10 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Is the water used to make ice filtrated also?
Hi cc8411,
We appreciate your question about the water used for the ice on this refrigerator model.
Yes, the water used for the ice goes through the water filter of the refrigerator.
Leo
We appreciate your question about the water used for the ice on this refrigerator model.
Yes, the water used for the ice goes through the water filter of the refrigerator.
Leo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Brushed Black
Samsung~s Large 7.4 cu. ft. Capacity Top Load dryer fits more in every load, cutting down on laundry time. It features Sensor Dry that helps prevent overdrying for optimal fabric care, and has 10 Preset Drying Cycles to best suit your drying needs.
Can you turn off the sensor dry?
Hi Yolita,
We appreciate your question about the sensor dry equipped with the dryer model.
Many of the cycles on this model automatically use the sensor bars to determine if the clothes are dry. However, if you don't want to use the sensor dry cycles, you'll need to select one of the manual dry cycles, since the sensor dry can't be turned off.
The manual dry cycles on this model are the Quick Dry, Time Dry, Air Fluff, and Wrinkle Release. You can find more details about the different cycles beginning on page 35 of this model's user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144969480 and it will help our team pull up your information.
Leo
We appreciate your question about the sensor dry equipped with the dryer model.
Many of the cycles on this model automatically use the sensor bars to determine if the clothes are dry. However, if you don't want to use the sensor dry cycles, you'll need to select one of the manual dry cycles, since the sensor dry can't be turned off.
The manual dry cycles on this model are the Quick Dry, Time Dry, Air Fluff, and Wrinkle Release. You can find more details about the different cycles beginning on page 35 of this model's user manual I have shared below.
https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144969480 and it will help our team pull up your information.
Leo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel
Extra-large capacity Smart 4-Door Flex refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.
I dont have a water line, what do I need to do if I don't plan on using the watet pitcher/dispenser and ice maker?
Hi Adriana,
We appreciate your question about the water line of this refrigerator model.
As you have decided to not use the ice maker and the Autofill water pitcher or dispenser of this refrigerator model, you will need to turn off the feature using the control panel.
Please refer to pages 42 - 44 of this model's user manual I have shared below for steps in turning the features off.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144969332 and it will help our team pull up your information.
Leo
We appreciate your question about the water line of this refrigerator model.
As you have decided to not use the ice maker and the Autofill water pitcher or dispenser of this refrigerator model, you will need to turn off the feature using the control panel.
Please refer to pages 42 - 44 of this model's user manual I have shared below for steps in turning the features off.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144969332 and it will help our team pull up your information.
Leo
3 years, 10 months ago
by
Posted by:
Samsung
Personalize your Bespoke 4-Door French Door Refrigerator with customizable and changeable refrigerator door panels. Choose from a range of colors and either steel or glass finishes, to design a refrigerator that expresses your personal style. If you want to update your d~cor, you can simply change the color of your refrigerator by choosing new panels.
How tall and how wide ?
Thanks for asking. This panel has a height of 35 1/2" and a width of 17 5/8".
Have a great day.
Melardo
Have a great day.
Melardo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - Bespoke Dishwasher Panel - Navy Steel
Bespoke Dishwasher door panel in Navy Steel designed to express your personal lifestyle and complement your Bespoke kitchen appliances.
Very misleading. A reasonable person would read the description as for a dishwasher. I do not see panel anywhere in the description. Terrible communication or possibly deceptive.
Dear Valued Best Buy Client,
We appreciate you informing us of overall experience with the panel of this Samsung diswasher.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
We appreciate you informing us of overall experience with the panel of this Samsung diswasher.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
I have a Samsung UN75AU8000FXZA TV and I am trying to stop letter boxing in the Prime Video app. The problem is that when I set the Picture Size to "Fit to screen", it grays out. Is there a way to over ride the lock down to 16:9 when in the Prime app?
Hi JKC,
If a menu setting is grayed out, this indicates that a function or certain settings are not available based on the current source, settings, or connections. Here are a few examples that would cause grayed-out settings:
- Picture Mode is grayed out when HDR+ is enabled
- Zoom and Position are grayed out if Picture Size is set to 16:9 or 4:3; this function is only available when Picture Size is set to Custom.
~Samsung Advisor
If a menu setting is grayed out, this indicates that a function or certain settings are not available based on the current source, settings, or connections. Here are a few examples that would cause grayed-out settings:
- Picture Mode is grayed out when HDR+ is enabled
- Zoom and Position are grayed out if Picture Size is set to 16:9 or 4:3; this function is only available when Picture Size is set to Custom.
~Samsung Advisor
3 years, 10 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Is this oven Energy Star rated? If so where can I find the energy guide?
Thanks for asking! This model is not Energy Star rated.
The below link is the user manual for your model. Turn the page about "Energy Saving Tips" on page 22: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
Have a great day.
Melardo
The below link is the user manual for your model. Turn the page about "Energy Saving Tips" on page 22: https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf
Have a great day.
Melardo
3 years, 10 months ago
by
Posted by:
Samsung
Counter Depth 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
How much crisper space is there? I cannot tell from the pics if it is just the one on bottom left or if there is another on the right side as well. Thanks
Glad you asked, Hamilton! This unit model has two crisper drawers. One on the left and one on the right located at the bottom.
Have a great day.
^Chrystel
Have a great day.
^Chrystel
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning - Stainless Steel
The fan convection distributes heat throughout the oven faster and more evenly, saving much time. The large oven interior capacity can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies for the holidays. The powerful and flexible cooktop comes with a griddle and cooks faster with 5 specialized burners, including two power burners and a simmer burner.
How does one clean the orifices on the stovetop? I have orange flames coming out of my stove, which can mean carbon monoxide. None of the burners appear to be dirty, and the gas connection seems perfect.
Glad you ask Mary how you can clean the orifices of the stovetop. To help you with this, please check this link.
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Also, you can check this video.
How to clean electric and gas ranges | Samsung US
https://www.youtube.com/watch?v=pCLkUo4ns6w
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Also, you can check this video.
How to clean electric and gas ranges | Samsung US
https://www.youtube.com/watch?v=pCLkUo4ns6w
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
3 years, 10 months ago
by
Posted by:
Samsung