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April 24, 2013
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Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black

Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.

See all Q&A for this product

Is the HW-B650/ZA compatible with the older Samsung QN65Q70R QLED TV?

Hello Trybob,

The HW-B650 Soundbar has the ability to connect using a Digital Optical Cable, an HDMI cable or Bluetooth. You will be able to use any of these three connections with the QN65Q70R.
~Samsung Solutions

3 years, 10 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Black Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

We just got our new fridge and have had it for 4 days now. All the ice that has been produced are in blocks of ice, and not individual cubes. Don't see other reviews with this issue. Why is this happening and how can this be resolved? Thank you.

Greetings!

Congratulations on your new refrigerator. We are here to help with your concerns with the ice maker and the ice it has made.

I have shared a Samsung link that will help with your concern about the ice.

Ice maker makes small, cloudy, dirty, or clumped ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001688/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144968161 and it will help our team pull up your information.

Leo

3 years, 10 months ago

Posted by:

Samsung

Samsung - 870 EVO 2TB Internal SSD SATA

The perfect choice for creators, IT professionals or everyday users, the latest 870 EVO has indisputable performance, reliability and compatibility built upon Samsung~s pioneering technology.

See all Q&A for this product

What is the difference between the Samsung 870 EVO Internal SSD SATA drive and the same model other than having the QVO listing??

GoodChance192cc:

The biggest difference between the EVO and QVO drives is flash memory. The EVO product line makes use of TLC NAND (3 data bits/cell), while the QVO line makes use of QLC (4 data bits/cell). Both the QVO and EVO drives make use of Samsung’s Intelligent TurboWrite system. If you’re looking for an SSD, both the QVO and EVO product lines are a great choice. We're here to help you find the right drive for your specific needs.

Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)

- Samsung Memory

3 years, 10 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - White

Samsung~s new Smart Dial Front Load washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy to use control panel. It has a large 4.5 cu. ft. capacity and with Super Speed Wash, you can wash a full load of laundry in just 28 minutes without sacrificing cleaning performance.

My washer leaks water from the front of the machine. Also the washer sometimes does not turn offthe water when the cycle is finished. What to do?

Hi Momdewwormv,

We appreciate your review of your overall experience with the leaking on your Samsung washer, and we'll be glad to provide you with a link to a troubleshooting guide to fix this concern.

The washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/

The washing machine water fill issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/

To better assist you with the issue, please get in touch with us via our Support Channels below to chat with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

You may provide this reference number (1144967953) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 10 months ago

Posted by:

Samsung

Samsung - 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - Brushed Black

Equipped with the ActiveWave Agitator, Samsung~s large 4.4 cu. ft. capacity Top Load Washer is designed to reduce noise and vibration while delivering powerful cleaning, and features Active WaterJet, a built-in water faucet for easy pretreating.

I'm 5'2" and can't reach the bottom of most large capacity washers. What is the height of this washer at the front where I would bend over, and what is the distance from there to the bottom of the basket. I can't go to the store and have to buy online.

Hi Chary,

We appreciate your interest in our Samsung washer. To know more about the product, you may want to visit the link below, but to answer your query, this washer has a front dimension of 401 /4".

https://image-us.samsung.com/SamsungUS/home/home-appliances/washer-and-dryer-sets/washers/black/2021_WA44A3405AV.pdf

To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

You may provide this reference number (1144967883) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-

3 years, 10 months ago

Posted by:

Samsung

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with its large 2.1cu. ft. capacity, accommodating even your biggest dishes. The Glass Control panel provides a seamless, integrated look, ensuring all design elements will match in your kitchen. Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.

Does the High ventilation High 400 CFM ventilation system used to remove odors when cooking on the Samsung Conventions range?

Hi FES1,

Glad you asked! Yes, this unit model has a powerful 400 CFM ventilation system that quickly and quietly eliminates the kitchen's steam, fumes, and odors. The nearly silent system clears the air with 400 cubic feet per minute of turbo ventilation.

Have a great day.

^Chrystel

3 years, 10 months ago

Posted by:

Samsung

Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Hi - are there any frames included in the box or do I need to purchase them separately?

Best Answer

Hi DeCuir! The Frame TV comes with a black frame, which cannot be removed. The Customizable Bezels sold separately are attached directly on top of the black frame and come in Modern Brown, Modern Teak, and Modern White.
~ Samsung Specialist

3 years, 10 months ago

Posted by:

Samsung

Samsung - HW-Q990B 11.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black

Keep your setup sleek and elegant without the clutter of wires. Enjoy enveloping sound with 11 channels, 1 subwoofer and 4 up-firing channels. Perfectly synchronized audio uses every speaker in compatible Samsung TV and soundbars. Get room filling sound designed specifically for your space.

I recently bought this from best buy. Can I add another sub woofer to this

Hi Aaron,

The HW-Q990B Soundbar is exclusively compatible with the wireless subwoofer that is included in the box, therefore it cannot be paired with a second subwoofer.

~Samsung Solutions

3 years, 10 months ago

Posted by:

Samsung

Samsung - HW-LST70T/ZA 3.0 Channel Terrace Series Soundbar, Dolby Digital 5.1, for outdoor use - Titan Black

Listen to your favorite music anywhere with this Samsung outdoor soundbar. The weather-resistant, water-resistant and dust-resistant design offers dependable durability, while the built-in woofer has a 210W output for powerful sound reproduction. This Samsung outdoor soundbar features Bluetooth and Wi-Fi connectivity for smooth audio streaming, and Alexa support enables easy hands-free operation.

See all Q&A for this product

Does the sound bar mount attach to other Samsung tv’s or just the terrace. If not is there any other way to mount the sound bar directly to the tv or mount?

Hello,

The HW-LST70T Terrace Soundbar will only attach to the Terrace TVs, but it does come with a fixed wall mount within the packaging.

~Samsung Solutions

3 years, 10 months ago

Posted by:

Samsung

Samsung - 50" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

Does this TV have Smart Things? Can I project my phone's screen on this TV? Does it have Bluetooth? Can I use my bluetooth headphones with it? Thank you!

Hi sfsf,

SmartThings:

You can use the SmartThings app on your smartphone to control this TV, but the AU8000 TV does not support the SmartThings feature which monitors and configures other smart devices in your home. This feature is found in our Q60B models and higher.

Screen Mirroring:

Yes, you can mirror from your phone to the TV using the Screen Sharing feature or Apple AirPlay. The Tap view feature is available from Samsung mobile devices with Android 8.1 or later installed.

Bluetooth:

Yes, the AU8000 is Bluetooth enabled and can be connected to external Bluetooth devices.

I hope this helps!
~Samsung Advisor

3 years, 10 months ago

Posted by:

Samsung