Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count73485
- Helpfulness Votes37,911
- First AnswerApril 24, 2013
- Last AnswerAugust 4, 2026
- Featured Answers0
- Best Answers3938
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
When i open the freezer door most of the time it does not catch the ice door to open it. How do i fix this issue
Hi,
Great question. We understand and appreciate your inquiry about the
ice door does not open when you pull the freezer compartment.
You can remove the ice basket and inspect for any damage causing it not to open properly when opening the freezer door. Please see the link on how to remove and reinstall the basket.
Freezer baskets on page 61
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144966180) when you message us to help our team pull up your information.
Have a great day.
^Charles
Great question. We understand and appreciate your inquiry about the
ice door does not open when you pull the freezer compartment.
You can remove the ice basket and inspect for any damage causing it not to open properly when opening the freezer door. Please see the link on how to remove and reinstall the basket.
Freezer baskets on page 61
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144966180) when you message us to help our team pull up your information.
Have a great day.
^Charles
3 years, 10 months ago
by
Posted by:
Samsung
Samsung's Large Capacity Smart Electric Dryer is Wi-Fi connected, so you can get end of cycle alerts, remotely start, schedule and more from your smartphone with the SmartThings App.(Requires wireless network, Samsung account and SmartThings App. Available on Android and iOS devices) It also features Steam Sanitize+, which reduces wrinkles and odors and steams away 95% of pollen from fabric (Testing based on Samsung internal protocols. Results provided to and interpreted by Intertek. Individual results may vary)
Is 240v connection required? Manufacturer manual differs from Best Buy .
Hi Derby70,
We appreciate your question about the Voltage requirement of the dryer.
The voltage requirements of the dryer are shared below.
Voltage: 240V
Frequency: 60Hz
Ampere: 30 Amps
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144966169 and it will help our team pull up your information.
Leo
We appreciate your question about the Voltage requirement of the dryer.
The voltage requirements of the dryer are shared below.
Voltage: 240V
Frequency: 60Hz
Ampere: 30 Amps
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144966169 and it will help our team pull up your information.
Leo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
Is there a soak or presoak setting?
Hi Dfwtotemple.
Glad that you ask if this model has a soak or pre-soak setting.
This model has a pre-soak setting.
Have a great day.
Melardo
Glad that you ask if this model has a soak or pre-soak setting.
This model has a pre-soak setting.
Have a great day.
Melardo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
How many amps needed for this stove?
Great question, Jill! For this range, you must use a dedicated 120 V, 60 Hz, 20 amps, AC electrical circuit with a time-delay fuse or circuit breaker.
Thank you, and stay safe!
^Chrystel
Thank you, and stay safe!
^Chrystel
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel
Heavy-duty StormWash is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.
Continued: 2) if I buy this newer model, does it come with the parts that make it ready to hook up and will I get more than two years use out of it this time? Keep in mind that I really take care of my stuff. Ty
Hi Ropinskater.
Glad that you asked what parts come with your dishwasher and how long you can use this.
Below is the user manual for this model. Turn the pages for the parts that come and do not come with your dishwasher and tools required for the installation on pages 6-7, and to make sure that there is no problem with the unit after installation, turn the pages from pages 8-22: https://downloadcenter.samsung.com/content/UM/201908/20190813171741880/Install_DK7000KM_DD81-02034B-02_EN-FR-ES.pdf
Have a great day.
Melardo
Glad that you asked what parts come with your dishwasher and how long you can use this.
Below is the user manual for this model. Turn the pages for the parts that come and do not come with your dishwasher and tools required for the installation on pages 6-7, and to make sure that there is no problem with the unit after installation, turn the pages from pages 8-22: https://downloadcenter.samsung.com/content/UM/201908/20190813171741880/Install_DK7000KM_DD81-02034B-02_EN-FR-ES.pdf
Have a great day.
Melardo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer and 2 up-firing channels working together to create a captivating audio experience. Synchronized audio using every speaker in compatible Samsung TV and soundbars. Sound calibrated for your space to perfection.
If I use optical cable will I still be able to get sound from all speakers including the rear speaker kit or is it limited unless I'm using e-arch ?
Hi Prime,
Once you pair the SWA-9500S Wireless Rear Speakers to the HW-Q800B you will be able to hear surround out of them using an optical cable. But you will lose the ability to play Dolby Atmos content, as that does need to be played using an HDMI cable.
~Samsung Solutions
Once you pair the SWA-9500S Wireless Rear Speakers to the HW-Q800B you will be able to hear surround out of them using an optical cable. But you will lose the ability to play Dolby Atmos content, as that does need to be played using an HDMI cable.
~Samsung Solutions
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - HW-Q990B 11.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Keep your setup sleek and elegant without the clutter of wires. Enjoy enveloping sound with 11 channels, 1 subwoofer and 4 up-firing channels. Perfectly synchronized audio uses every speaker in compatible Samsung TV and soundbars. Get room filling sound designed specifically for your space.
Are the rear speakers wireless? Are all the speakers wireless?
Hi Jef,
The rear speakers on the HW-Q990B are truly wireless, they only need to be plugged into the wall for power.
~Samsung Solutions
The rear speakers on the HW-Q990B are truly wireless, they only need to be plugged into the wall for power.
~Samsung Solutions
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry - Black
Samsung's new Smart Dial Dryer with FlexDry lets you dry delicates and everyday clothing at the same time or independently with two dryers in the same unit. It uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry, you can dry a full load of laundry in just 30 minutes.
Can you run both dryers at the same time?
Hi There,
Glad you asked! We appreciate your query about the electric dryer. Operating the washing machine and dryer simultaneously may result in a loss of power depending on where they are installed and your electrical power status.
Have a great day.
^Chrystel
Glad you asked! We appreciate your query about the electric dryer. Operating the washing machine and dryer simultaneously may result in a loss of power depending on where they are installed and your electrical power status.
Have a great day.
^Chrystel
3 years, 10 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Can I preheat the oven while not at home?
Hi,
Great question. We understand and appreciate your inquiry if it's possible to preheat the oven remotely.
No, the oven and your phone needs to be connected to the same wifi network for safety purposes. Here's a link for more details about the smartthing for the oven.
How to use SmartThings with your range https://youtu.be/QzucR0NoRmw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144964103) when you message us to help our team pull up your information.
Have a great day.
^Charles
Great question. We understand and appreciate your inquiry if it's possible to preheat the oven remotely.
No, the oven and your phone needs to be connected to the same wifi network for safety purposes. Here's a link for more details about the smartthing for the oven.
How to use SmartThings with your range https://youtu.be/QzucR0NoRmw
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144964103) when you message us to help our team pull up your information.
Have a great day.
^Charles
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Are you able to access all the entertainment apps on this tv without using a firestick or any other device? Such as disney+, peacock, paramount plus, etc?
Hi Cutip - Absolutely! The Q60B TV features a built-in App Store that allows you to choose from and download hundreds of apps such as discovery+, Disney+, Paramount+ and many more. We are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more.
~ Samsung Specialist
~ Samsung Specialist
3 years, 10 months ago
by
Posted by:
Samsung