Samsung
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- Answer Count73502
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- First AnswerApril 24, 2013
- Last AnswerAugust 5, 2026
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Free up space above your cooktop with the new beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size it has a sizeable 1.1 cu ft capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
How noisy is the fan on this microwave? What is the sones rating?
Hi MrMarker,
We appreciate your question about how loud the vent fan is on the microwave.
Range hood loudness is measured in sones. As a comparison, 1 sone is about the loudness of a quiet running refrigerator, 4 is a normal conversation, and 8 is about light traffic. Samsung range hoods are over 10 sones.
I have shared a Samsung link below for your reference.
The range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144912743 and it will help our team pull up your information.
Leo
We appreciate your question about how loud the vent fan is on the microwave.
Range hood loudness is measured in sones. As a comparison, 1 sone is about the loudness of a quiet running refrigerator, 4 is a normal conversation, and 8 is about light traffic. Samsung range hoods are over 10 sones.
I have shared a Samsung link below for your reference.
The range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144912743 and it will help our team pull up your information.
Leo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - PRO Plus 128GB microSDXC UHS-I Memory Card with Reader
Your new go-to card + reader combo, the Micro SD PRO Plus + Adapter makes capturing seamless 4K video on compatible phones or drones a breeze. Plus, the expanded storage provides you the freedom to play more high-performance and intensive games on your tablet or gaming device. It~s all the extra space you need from a brand you can count on.
Country of origin for both the card reader and microSD card?
Hi Shiro,
Samsung has microSD manufacturing facilities in both the Philippines and Korea.
~Samsung Pro
Samsung has microSD manufacturing facilities in both the Philippines and Korea.
~Samsung Pro
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.
Is there a way to increase the volume of the rear speakers? I do not see how on the settings button on the remote or with the smart things app.
Hi There,
For the HW-Q750B when your Rear Speakers are connected, you will press the CH LEVEL button until you see REAR LEVEL and then use the UP/DOWN buttons to adjust the volume between -6 to +6.
~Samsung Solutions
For the HW-Q750B when your Rear Speakers are connected, you will press the CH LEVEL button until you see REAR LEVEL and then use the UP/DOWN buttons to adjust the volume between -6 to +6.
~Samsung Solutions
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - PRO Plus 256GB microSDXC UHS-I Memory Card with Reader
Your new go-to card + reader combo, the Micro SD PRO Plus + Adapter makes capturing seamless 4K video on compatible phones or drones a breeze. Plus, the expanded storage provides you the freedom to play more high-performance and intensive games on your tablet or gaming device. It~s all the extra space you need from a brand you can count on.
Will this work in a Nintendo switch ?
Hi Ralphie,
Yes, the PRO Plus microSD card is compatible with the Nintendo Switch.
~Samsung Pro
Yes, the PRO Plus microSD card is compatible with the Nintendo Switch.
~Samsung Pro
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 55" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)
As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.
Does this model have Netflix?
Hi Mario,
The Netflix app will come pre-installed on your Q70A TV upon setup.
~Samsung Advisor
The Netflix app will come pre-installed on your Q70A TV upon setup.
~Samsung Advisor
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 65 Class Q80B QLED 4K Smart Tizen TV (2022)
Delight in the dazzling details from bold contrast with this QLED 4K. Your picture comes to life with deep blacks and pure whites from the precise backlighting of Direct Full Array. Enjoy all you watch upscaled to 4K in a range of Quantum HDR 8X colors, along with 3D sound that follows the action.~ ~Utilizes AI-Based formulas to upscale to 4K Resolution. Resulting picture may vary based on source content.
What is the difference between the Samsung Q80B and QN85B? Both have the same resolution rate.
Hi Purplecat1962,
Both models feature SpaceFit Sound which optimizes sound tailored to your environment, no matter where your TV is placed, (AVA) Active Voice Amplifier which detects disturbances and enhances on-screen voices to deliver each bit of dialogue, loud and clear, and Motion Xcelerator Turbo+ to enhance motion clarity and catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities.
When stepping up to the QN85B, you’ll gain Quantum Matrix Technology with Mini LEDs for hyper-focused brightness and dimming in all the right areas. You’ll also gain the Neo Quantum Processor 4K which uses deep learning to analyze your content and optimize it with 4K Upscaling.
I hope this helps!
~Samsung Advisor
Both models feature SpaceFit Sound which optimizes sound tailored to your environment, no matter where your TV is placed, (AVA) Active Voice Amplifier which detects disturbances and enhances on-screen voices to deliver each bit of dialogue, loud and clear, and Motion Xcelerator Turbo+ to enhance motion clarity and catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities.
When stepping up to the QN85B, you’ll gain Quantum Matrix Technology with Mini LEDs for hyper-focused brightness and dimming in all the right areas. You’ll also gain the Neo Quantum Processor 4K which uses deep learning to analyze your content and optimize it with 4K Upscaling.
I hope this helps!
~Samsung Advisor
3 years, 10 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
Is the height of the stovetop adjustable to 36 inches
Hi Phil.
Glad that you ask if the height of the stovetop is adjustable to 36 inches.
You can only adjust the stovetop height from 36 1 /8"- 36 7 /8"; you can't adjust it to 36".
Have a great day.
Melardo
Glad that you ask if the height of the stovetop is adjustable to 36 inches.
You can only adjust the stovetop height from 36 1 /8"- 36 7 /8"; you can't adjust it to 36".
Have a great day.
Melardo
3 years, 10 months ago
by
Posted by:
Samsung
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
How much clearance is required from the top of micro to bottom of cabinet?
Hi Bon,
We appreciate your question about the needed clearance between the top of the home appliance and the bottom of the cabinet.
When you install your oven, make sure there is adequate ventilation for your oven by leaving at least 4 inches of space behind and on the sides of the oven and 8 inches of space above.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144911990 and it will help our team pull up your information.
Leo
We appreciate your question about the needed clearance between the top of the home appliance and the bottom of the cabinet.
When you install your oven, make sure there is adequate ventilation for your oven by leaving at least 4 inches of space behind and on the sides of the oven and 8 inches of space above.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144911990 and it will help our team pull up your information.
Leo
3 years, 10 months ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
How does the griddle on the stovetop work? Can they be used as two separate burners and are they similar to the rapid boil burner or are they more for warming?
Hello goldfish12,
Great question. We appreciate your informing us of your inquiry on how the griddle on the stovetop works. We will gladly look into this for you.
As per checking, The coated griddle provides an extra cooking surface. A griddle is helpful, especially when cooking meats, pancakes, or other foods requiring ample cooking space. The griddle is available only with the bridge element.
Thank you!
-Angelica
Great question. We appreciate your informing us of your inquiry on how the griddle on the stovetop works. We will gladly look into this for you.
As per checking, The coated griddle provides an extra cooking surface. A griddle is helpful, especially when cooking meats, pancakes, or other foods requiring ample cooking space. The griddle is available only with the bridge element.
Thank you!
-Angelica
3 years, 10 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
when you use the bake with the fan symbol does the fan come on right away. I don't see or hear that it is on.
Hi bon,
We are glad to hear that you are using a Samsung range. The bake with a fan symbol means you are using a fan bake feature that allows your baking to cook evenly and make sure there are no raw spots.
To know more about the product settings, please click the link below and see page 23.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
For any additional assistance with the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144911915) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are using a Samsung range. The bake with a fan symbol means you are using a fan bake feature that allows your baking to cook evenly and make sure there are no raw spots.
To know more about the product settings, please click the link below and see page 23.
https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf
For any additional assistance with the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144911915) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
3 years, 10 months ago
by
Posted by:
Samsung