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 Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Samsung - Flex Duo 5.8 cu. ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five burners with 16K BTU and 15K BTU power burners that can handle multiple dishes, in different-sized pans, simultaneously.
 

Is it possible to replace the little center burner on my Samsung gas range model # NX58M6580SS/AA WITH AN OVAL BURNER? If so what one?

Hi AngInSullivan,

We are glad to hear that you are interested in a Samsung range. Great news, this range (NX58M6850SS/AA) has an oval burner, so there's no need for you to replace it.

To know more about the product, you may click the link below:
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/slide-in/pdp/nx59m6850sg/pdf/NX58M6850_V4.pdf

For any additional assistance with the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1144911763) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
3 years, 10 months ago
by
Posted by: 
Samsung
 
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
 

Does the icemaker tray come with an ice scoop?

Hi PJP59.

Glad that you ask if the ice scoop comes with your ice maker tray.

The ice maker does not include a scoop/ice scoop.

Have a great day.

Melardo
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
 

Can this be installed as a built-in? We don't need an over the range micro but cannot locate a built-in Samsung option.

Hi LM,

We appreciate your question about this over-the-range microwave if it can be installed as a built-in.

This microwave is designed for over-the-range and cannot be installed as a built-in microwave.

Thank you for bringing to our attention the concerns regarding availability of a built-in Samsung microwave. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.

To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

Leo
3 years, 10 months ago
by
Posted by: 
Samsung
 
Now you can easily beautify your backsplash and give it the upgrade it deserves. Choose a premium, professional look or cover up any unfinished backsplash area with a sleek 9" backguard for your 30" Front Control Slide-in Range.
 

Does this item work on Samsung Slide-In Electric Range Model # NE63T8511SS? Thank you.

Hi Angela,

We are glad to hear that you are using a Samsung range. Great news, this backguard NX-AB5900RS/AA is compatible with Slide-in Electric Range NE63T8511SS/AA.

To know more about the product, you may click the link below:
https://www.samsung.com/us/home-appliances/home-appliances-accessories/range-accessories/9-backguard-for-30-slide-in-range-in-stainless-steel-nx-ab5900rs-aa/

For any additional assistance with the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1144911680) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 58&quot; Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)
See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.
 

WILL THIS TV HOOK UP TO BLUETOOTH HEARING AIDS

Hi RDBELTZ,

Absolutely! You can connect Bluetooth Hearing Aids and other Bluetooth devices like speakers, keyboards, mice, and gamepads.

~Samsung Advisor
3 years, 10 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

I'm looking for a replacement filter for my Samsung, my refrigerator model number is RS25J50, will this filter work (Model:HAF-CIN/EXP) ?

Hi Chris,

Great question! We appreciate your question regarding the water filter. Yes, the HAF-CIN/EXP water filter is compatible with the model RS25J50.

Thank you, and stay safe!

^Chrystel
3 years, 10 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking with your oven simple and fun.
 

My question is for the dual right front burner. When I turn it on, the smaller inner burner only lights. When I turn it off and turn it on again. the larger outer burner and inner burner both light. Is that correct that I have to light twice?

Hi Misty,

We are glad to hear that you are using a Samsung range. Each burner has a corresponding knob that lets you set the flame level from LO to HI. To know more about setting the gas burners, please refer to the link below and see page 17.

https://downloadcenter.samsung.com/content/UM/202207/20220713103532468/NX60A6711SS_AA_DG68-01338A-03_EN_MES_CFR_220712.pdf

To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1144911504) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
 

Why does my oven burn the tops of my cakes? I am baking with the bottom oven on conventional bake. It seems that the boiler comes on and burns the tops. Can I remove the boiler element and still bake on any shelf. We have had a tech replaced the panel

Hi Hawk,

Thank you for raising your concern about our Samsung product. We apologize for the vexatious experience with the Samsung range not baking properly.

To better assist you on this matter and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1144911299) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
3 years, 10 months ago
by
Posted by: 
Samsung
 
Quiet and ultra efficient, this 18" dishwasher combines superior cleaning power with small space~friendly proportions. With settings to automate and optimize cleaning and drying, it also offers Whisper Quiet Cleaning ~ so you can run it while you enjoy the comforts of home peacefully.
 

Im mad replaced 3 appliances in a month and now even though followed Camilles instructions Best Buy says I can’t get this in black stainless ! Reviews show it that color I want my appliances to match ! I’m furious right now ..can it be ordered or not

Hi Gizziesmom,

Thank you for letting us know about the problem you encountered purchasing the Samsung dishwasher in black stainless steel.

You can purchase the Samsung dishwasher in Black Stainless Steel at this link: https://www.samsung.com/us/home-appliances/dishwashers/rotary/whisper-quiet-46-dba-dishwasher-in-black-stainless-steel-dw50t6060ug-aa/

If you have inquiries and need further assistance in the future, you can contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Once you contact us, you can provide this reference number 1144911278.

Thank you for choosing Samsung and have a great day!

^Rainly
3 years, 10 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-in Gas Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
 

Does this nx60t8111ss model need to vent outside or can it be placed on an internal wall without another up vent? I believe it has a downdraft vent.

Hi there,

We appreciate your interest in our Samsung range. The range can be installed on an internal wall. To know more about the installation of this product, please refer to page 10 under location safety.

To view the product specification, you may click the link below:
https://files.bbystatic.com/F0Jh5M2A4%2BhPYY0nbq8gBA%3D%3D/Specification%2BSheet

To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1144911251) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-
3 years, 10 months ago
by
Posted by: 
Samsung