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Samsung - 30 in. Wide 5 Elements Freestanding 6.3 cu. ft. Electric Range with WiFi, No-Preheat Air Fry & Convection - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

when using the broiler in oven must the oven door be closed or open my lg had to be slightly opened

Hi Joyce

Glad you've asked. To maximize the broiler function, the door must also be open at a certain distance. Please see the link for more details.

How to set the oven for broiling on page 34
https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144815808

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - T7 2TB External USB 3.2 Gen 2 Portable SSD with Hardware Encryption - Titan Gray

Secure and protect your data with this gray Samsung T7 2TB portable SSD. Large files transfer rapidly with USB 3.2 Gen 2 technology, and the durable thermal construction defends against impact and overheating. This Samsung T7 2TB portable SSD includes software and two cable types to simplify firmware updates and file management across multiple select platforms.

See all Q&A for this product

Can i use this to transfer photos from My S22 ultra phone to back up pictures during travels. Since I don't want to use up the memory on my phone

Roma: The T7 is compatible with Android devices using USB-C. ~ Samsung Memory

3 years, 11 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.

See all Q&A for this product

Does the refrigerator show actual temperature or just set point?

Hi there,

Glad you asked. When you change the temperature on the panel, the panel displays the actual temperature inside the refrigerator until the temperature matches the temperature you set. Then, the panel displays the new set temperature. Note that it will take time for the refrigerator to reach the new temperature. This is normal. During this time, you do not need to set the temperature again. Please see the link for more details.

user's manual on page 37
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144815670

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - EVO Plus 128GB microSDXC UHS-I Memory Card with Adapter

The Micro SD Memory Card EVO Plus + Adapter gives you the freedom to do more. Store huge files, load games, and download the latest apps at lightning-fast speeds. Plus, it~s designed to be incredibly durable, resistant to water, high temperatures, magnets & more. All with the performance and reliability you expect from the world~s #1 flash memory brand.

Would this work with a Samsung Galaxy A51 5G UW or a Samsung Galaxy A10e? Does it need to be formatted each time if switching between phones if it is compatible with both?

Hi Aaron,

The EVO Plus microSD memory card is fully compatible with both phones! In most cases, you won't have to reformat between devices, but it will depend on the operating systems of each phone.

~ Samsung Pro

3 years, 11 months ago

Posted by:

Samsung

Samsung - 32 in. Wide 17.5 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Twin Cooling Plus - Stainless Steel

33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.

See all Q&A for this product

The ice tastes bad, like plastic. It’s filled up the bin 3 times and it still tastes horrible. Is there something wrong with the fridge or was I supposed to flush something?

Hi Gabe!

Glad you asked about the ice tasting bad on your Samsung Refrigerator, and we apologize for the inconvenience, which was less than ideal. We are always here to help.

The first few gallons of water in a brand-new fridge may taste or smell bad, and will any ice made from that water. We recommend dispensing 2 to 3 gallons of water to flush the system and throwing out the first batch of ice the fridge ever makes. Refer to this link for your reference: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-tastes-bad.

I also shared this link about "Ice Maker is not Working" and selected "Ice Maker makes Small, Cloudy, Dirty, or Clumped Ice": https://www.samsung.com/us/support/troubleshooting/TSG01001012/.

You may also refer to the user manual ice maker on page 43, bullet # 6: https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144815576

Have a great day.

Melardo

3 years, 11 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

See all Q&A for this product

Is there a deli drawer in this model. Usually a shallow drawer.

Hi Joan,

Glad you are interested to know if the fridge has a deli drawer.

The fridge only has a freezer and fridge drawer available.

Refrigerator at a glance on pages 14 and 15
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144815470

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel

Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.

See all Q&A for this product

This will be a garage fridge. are there 1 or 2 thermometers?...1 in the fridge and 1 in the freezer?

Hi there,

Glad you asked. There are two dedicated thermometers for the fridge and the freezer. Please see the link for more details.

Feature panel on page 31
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144815330

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - 18" Compact Top Control Built-in Stainless Steel Tub Dishwasher with AutoRelease Door Dry, 46 dBA - Stainless Steel

Quiet and ultra efficient, this 18" dishwasher combines superior cleaning power with small space~friendly proportions. With settings to automate and optimize cleaning and drying, it also offers Whisper Quiet Cleaning ~ so you can run it while you enjoy the comforts of home peacefully.

See all Q&A for this product

Are there any photos of the racks? I’m trying to get a feel for whether this dishwasher will fit my everyday dishes which are 11 inches square. Does it fit the same size dishes as 24 inch dishwashers?

Hi Lizelaine

Glad you asked. Please see the link for the pictures of the racks and the inside of the unit.

https://www.samsung.com/us/home-appliances/dishwashers/rotary/whisper-quiet-46-dba-dishwasher-in-stainless-steel-dw50t6060us-aa/

Here are the general recommendations below that can be applied to any dishwasher. Let us show you the best way to load a dishwasher.

Learn the best way to load a Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00062443/

Depending on the height of the upper rack, the lower rack can accommodate plates up to 29 cm in diameter, and the upper rack can accommodate plates up to 18 cm in diameter.

adjusting the upper rack on page 17
https://downloadcenter.samsung.com/content/UM/202008/20200814091704632/DD81-03054A-00_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144815065

Have a great day.

^Charles

3 years, 11 months ago

Posted by:

Samsung

Samsung - 65 Class QN85B Neo QLED 4K Smart Tizen TV (2022)

Get next-level premium 4K experiences powered by Quantum Matrix. By using precision Mini LEDs, color and contrast come alive for details that shine. For all you watch, AI-processing refines your Smart TV Hub and sound, while upscaling your content to 4K - for a brilliant picture, even in bright daylight.

Does the Samsung QN65QN85BAFXZA 4K have the antiglare screen?? The sales rep said it did, but we still see a lot of glare from the windows.

Hi Greg - While the QN85B features Ultra Viewing Angle technology to provide you with an enhanced off-angle viewing experience, Anti-Reflection technology begins with our 55" QN90B TV and above.
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung

Samsung - 75 Class QN85B Neo QLED 4K Smart Tizen TV (2022)

What screws are used to hang this tv?

Hi Rachael - When mounting the 75" QN85B TV, you'll need 4 x M8 screws with 11-13mm length and 1.25mm pitch.
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung