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April 24, 2013
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Samsung - 75" Class QN800 Neo QLED 8K UHD Smart Tizen TV (2022)

Watch it all in gorgeous 8K with the ultra premium Samsung Neo QLED 8K. These ultra sharp 8K screens use innovative precision controlled Quantum Mini LEDs that bring you intense contrast for breathtaking detail in a wide spectrum of brilliant colors. At the same time, Neural Processing refines your Smart TV Hub controls, Dolby Atmos sound, and exquisite AI upscaling to display all you watch in jaw dropping 8K. It~s hard to imagine all these extraordinary powers are found in one impossibly slim TV.

Has Samsung fixed the eARC issue?

Hi BrownHulk - If you're experiencing eARC connectivity issues, please check to see if you've got the latest firmware version available on your QN800B. Here's how to check: Go to Home > Menu > Settings > Support > Software Update.
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung

Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles - White

With 8 preset cycles and 4 temperature settings, this Samsung DV40J3000EW electric dryer offers the versatility needed to provide ideal drying levels for clothing, bedding and more. Noise-reduction technology helps ensure quiet performance.

Do you need to do anything to the dryer when it is brand new before drying the first load...??

Hi Nina.

Glad you ask about your dryer and if there is anything you need to do before doing the first load. All you need to do is to follow these steps.

Getting started

1. Load your dryer loosely – DO NOT overload.

2. Close the door.

3. Select the appropriate cycle and options for the load.

4. Press the Start/Pause button.

5. The dryer indicator light will illuminate.

I suggest you check this link to the user manual for assistance. Please go to page 24.

https://downloadcenter.samsung.com/content/UM/201909/20190913052051286/DV3000J_DC68-03170N-10_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144814180

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

3 years, 11 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White

Get laundry done quickly and efficiently with this 7.5 cu. ft. Samsung dryer. Featuring nine cycle settings and including Sensor Dry, which automatically turns off as soon as your clothes are dry, this stackable dryer also comes with Smart Care, which lets you troubleshoot any issues right from your smartphone. Plus, four temperature settings, four-way venting, and more.

Does this gas dryer come with the plug and can u put on pedestal if u don't use a pedestal for washer?

Hi Zen.

Glad you asked about your dryer, if a plug is included, and if you can place it on a pedestal. Your dryer has a cord with an equipment-grounding conductor and a grounding plug. Also, this can be placed on a pedestal.

I suggest you check this link to the user manual for assistance. Please go to pages 9 and 11.

https://downloadcenter.samsung.com/content/UM/202005/20200515012016607/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144814024

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

3 years, 11 months ago

Posted by:

Samsung

Samsung - PRO Endurance 32GB microSDXC SD Memory Card

Extreme endurance for monitoring devices Built to last up to hours of recording (256GB model) Stands up against magnets, X-rays, water, drop and more. Record and play in FHD and 4K Engineered to deliver long lasting performance.

What speed class is this product?

Bigc,

The PRO Endurance microSD Card is a U1, V10, Class 10 card.

~ Samsung Pro

3 years, 11 months ago

Posted by:

Samsung

Samsung - 970 EVO Plus 250GB Internal SSD PCIe Gen 3 x4 NVMe

Store and retrieve files quickly with this Samsung 970 EVO Plus M.2 250GB SSD. The sequential read/write speeds of up to 3500/2300MB/sec. together with firmware optimization ensure faster computing performance. This Samsung 970 EVO Plus M.2 250GB SSD has a dynamic thermal guard for optimal temperature regulation, and V-NAND architecture maximizes internal speeds.

Will this work in 2010 MacPro 5,1?

BEEKAY: No, a 2010 Macbook Pro is not compatible with an M.2 Solid State Drive such as the 970 EVO Plus, however it is compatible with SATA Solid State Drives. For assistance in finding an SSD that suits your needs, please contact Samsung Customer Support and a rep will be happy to help you.

Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)

~ Samsung Memory

3 years, 11 months ago

Posted by:

Samsung

Samsung - 980 PRO 2TB Internal Gaming SSD PCIe Gen 4 x4 NVMe

Unleash the power of the Samsung 980 PRO PCIe 4.0 NVMe Gen4 SSD for next-level computing. 980 PRO delivers 2x the data transfer rate of PCIe 3.0, while maintaining compatibility with PCIe 3.0.~ ~The NVM Express~ design mark is a registered trademark of NVM Express, Inc.* Results are based on a comparison with Samsung PCIe 3.0 NVMe SSDs and SATA SSDs. PS5 compatible with heatsink as recommended by Sony; heatsink sold separately.

Is this 2 sided or 1 sided? I need 1-sided.

Roby: The 980 PRO is 1 sided. (meaning the NAND chips are only on one side of the SSD) ~ Samsung Memory

3 years, 11 months ago

Posted by:

Samsung

Samsung - 980 PRO Heatsink 1TB Internal SSD PCIe Gen 4 x4 NVMe for PS5

Unleash the power of the Samsung 980 PRO with Heatsink for next-level computing. With a PCIe 4.0 NVMe interface, get up to 2x the data transfer rate of PCIe 3.0~ while remaining compatible with PCIe 3.0. ~Results are based on a comparison with Samsung PCIe 3.0 NVMe SSDs and SATA SSDs.

Am I going to have to update the firmware on this before I can use it on PS5? I don’t have a pc, so that might be a challenge. And if I would have to, is there another SSD that might be recommended for someone who can’t update firmware separate from PS5?

Best Answer

Somekid: No, a firmware update is not required before installing it on the PS5. ~ Samsung Memory

3 years, 11 months ago

Posted by:

Samsung

Samsung - 36" Induction Cooktop with WiFi and Virtual Flame - Black Stainless Steel

The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.

One of the burners is making a sound like it is trying to start but not actually working when on. How do we fix this? It worked fine for the last 4 years

Hi Jlcsquared,

Thank you for reaching out. We realize this situation is difficult since we use the cooktop to cook food daily.

To help you with this, I am providing this link to guide you on the concern you're having:

One burner on the cooktop does not work:
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#an-induction-element-on-the-cooktop-does-not-work

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144811833

Leo

3 years, 11 months ago

Posted by:

Samsung

Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)

Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.

Is this Tv able to do the recent Xbox cloud gaming requiring no console?

Hi Christian1 - The Q60A is a 2021 model and does not support Samsung's Gaming Hub. The Gaming Hub is available on all 2022 Samsung Smart TVs.
~ Samsung Specialist

3 years, 11 months ago

Posted by:

Samsung

Samsung - 58" Class TU690T Crystal UHD 4K Smart Tizen TV (2022)

See how Crystal UHD with Smart TV elevates what you watch~at a value you~ll love. Go beyond HDTV to enjoy your content in 4K resolution, and in PurColor. And with Smart TV powered by Tizenbuilt in, it~s easy to find and stream the latest shows and movies in just a few clicks.

what is the refresh rate? is this a new tv? there are no reviews

Hi Trev,

The refresh rate of the Samsung TU690T is 60Hz. The Samsung TU58690T is a new 2022 TV; Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information.

^Brie

3 years, 11 months ago

Posted by:

Samsung