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 Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
This sleek, yet spacious, over-the-range microwave looks beautiful in any kitchen. Its large display is brightly lit with a clean, ice-blue color for elegance and easy reading. This stainless steel microwave features intuitive controls and a variety of auto cook presets that save you time while preparing meals. It even features an Eco Mode that reduces energy consumption so you can save money, too.
 

I posted last week I actually do have a vent out to the outside. This is blowing air out the front and not connected to vent. What I need is part numbers for the all the adapter parts to blow the air out. I can’t read the diagram.

Hi Jen,

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel.

I verified an exhaust adapter was included when you purchased the unit. You can follow the installation guide on properly installing the duct based on your preference.

Installation guide on pages 12-14
https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144755138

Have a great day.

^Charles
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
 

How do I adjust the recirculating fan for an inside exhaust system. There are no factory cutouts to allow for easy access to the fan.

Hi Greg,

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave.

Please see the link below for more details on adjusting the circulating fan.

OUTSIDE TOP EXHAUST (VERTICAL DUCT) on pages 12-13
https://downloadcenter.samsung.com/content/EM/201712/20171226115003929/Installation_MC17J8100CS_AA_DE68-04129C-01_EN-MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: INSERTGCID

Have a great day.

^Charles
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
 

CAN YOU MOUNT THIS UNDER A CABINET WITH AN UNDERMOUNT SYSTEM, AS IS COMMON WITH OTHER COUNTERTOP MICROWAVES? WILL THE DROP DOWN DOOR HINGE SO THIS WORKS OR DOES IT NEED THE COUNTERTOP TO "SIT ON" WHEN OPEN?

Hi There,

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 1.2 cu. ft. Countertop Convection Microwave with PowerGrill.

The microwave was designed to work on top of a surface and not mounted.

In case of repairs will be needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/MC12J8035CT/AA
ONE (1) YEAR PARTS AND LABOR,
TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic defect if the damage to the unit and/or damage to or loss of the accessory was caused by the customer. Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a Service Engineer can be dispatched to perform service.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144755047

Have a great day.

^Charles
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer and 2 up-firing channels working together to create a captivating audio experience. Synchronized audio using every speaker in compatible Samsung TV and soundbars. Sound calibrated for your space to perfection.
 

What sound bar works best with a Q800A tv. Another question the other night my tv screen was shaking and then the screen turned black a few seconds this occurred three or four times within a minute. What do you think is the problem it’s a great tv. Randy

Hello Harmoon,

The HW-Q800B would be a fantastic choice, it is a 5.1.2 Channel Soundbar giving you 5 channels on the soundbar, 1 subwoofer (8" driver), and 2 up-firing Dolby Atmos speakers. In addition, you are able to purchase and connect the SWA-9500 Wireless Rear Speaker Kit to add 2.0.2 channels to your overall setup.

For questions about your TV, please contact either your local Geek Squad agents or Samsung Customer Service at 1-800-SAMSUNG, available 8 AM – 12 AM EST, 7 days a week.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer and 2 up-firing channels working together to create a captivating audio experience. Synchronized audio using every speaker in compatible Samsung TV and soundbars. Sound calibrated for your space to perfection.
 

IF YOU CAN FEELING LIKE BOOM AND EARTHQUAKE WHEN YOU WATCHING A MOVIE ACTION ?????

Hi LUCKIE,

The new HW-Q800B is a 5.1.2 Channel Soundbar that includes an 8" Wireless Subwoofer. You have the ability to fine tune the bass and different frequencies to better fit your needs. You are also able to purchase the SWA-9500 Wireless Rear Speaker Kit to add an additional 2.0.2 Channels.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.
 

IF YOU CAN FEELING LIKE BOOM AND EARTHQUAKE WHEN YOU WATCHING A MOVIE ACTION ?????

Hi LUCKIE,

The new HW-Q800B is a 5.1.2 Channel Soundbar that includes an 8" Wireless Subwoofer. You have the ability to fine tune the bass and different frequencies to better fit your needs. You are also able to purchase the SWA-9500 Wireless Rear Speaker Kit to add an additional 2.0.2 Channels.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Samsung - 5.1.2 Ch Soundbar with Wireless Dolby Atmos/ DTS:X - Black
Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Totally immerse yourself in astonishing 3D sound with 5 channels, 1 subwoofer and 2 up-firing channels working together to create a captivating audio experience. Synchronized audio using every speaker in compatible Samsung TV and soundbars. Sound calibrated for your space to perfection.
 

Is this the 2022 model or the 2021 model?

Hi Walker,

The HW-Q800B Soundbar is new in 2022. The B in the model number will tell you that it is a 2022 model.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q990B 11.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Samsung - HW-Q990B 11.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Keep your setup sleek and elegant without the clutter of wires. Enjoy enveloping sound with 11 channels, 1 subwoofer and 4 up-firing channels. Perfectly synchronized audio uses every speaker in compatible Samsung TV and soundbars. Get room filling sound designed specifically for your space.
 

Are the 2 HDMI inputs on the bar 2.1 or 2.0?

Hi TomAto,

The HW-Q990B an eARC port which is the best way to connect it to another TV that has an eARC port, the 2 HDMI inputs will offer 4K video and HDR10+ pass through.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q930B/ZA 9.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Samsung - HW-Q930B/ZA 9.1.4ch Soundbar with Wireless Dolby Atmos / DTS:X and Rear Speakers - Black
Enjoy an unparalleled audio experience with the Q930B, thanks to wireless Dolby Atmos. Sound floods your ears from every corn er of the room with 9 channels, 1 subwoofer and 4 up firing channels to make you feel like you~re right there at the big game, concert or action scene. With Q Symphony, the soundbar sound synchronizes with all of the internal speakers in your compatible Samsung TV to enrich the audio even further. Plus, the included up firing rear speakers project sound above and around you.
 

Does the Q930b come with a wireless transmitter for the rear speakers? In the "from the manufacturer" section it shows one in the photo with all the parts, but it doesn't show on the standard product photos at the top of the page. Which is accurate?

Images for this Question
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User submitted photo
User submitted photo
User submitted photo
Hi gusfring007,

The new HW-Q930B Soundbar has true wireless rear speakers which do not need a transmitter connection.
^Andrew
4 years ago
by
Posted by: 
Samsung
 
 Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black
Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black
Powerful, yet compact sound experience
 

Low volume-rear speakers. Cannot connect to SmartThings (doesn't recognize my Samsung 6 Series TV or A40R Sound Bar). Also, TV is connected via wifi, but doesn't find this soundbar in settings. So how do I update this soundbar to the latest version?

Hello Virginny,

The HW-A40R Soundbar does not have the ability to connect via Wi-Fi. To to be able to do a full update on the soundbar please refer to pages 40 - 42 in the manual using a USB stick.

https://downloadcenter.samsung.com/content/UM/202104/20210414174844187/HW-A40R_ZA_FullManual_X9_210203.0.pdf

If you need extra assistance with updating, check with your local Best Buy or contact Samsung Customer Service at: 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
^Andrew
4 years ago
by
Posted by: 
Samsung