Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
- Last AnswerAugust 7, 2026
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Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Hi, can the soundbar and subwoffer be hooked up to my stereo receiver and CD player so that I can listen either to the TV or the Stereo?
Hi Tomas,
The HW-B650 Soundbar has three ways that it connects to another device or TV. You will use either a HDMI cable, Digital Optical Cable or Bluetooth connection. If your receiver has one of these three connections then you will be able to connect them.
^Andrew
The HW-B650 Soundbar has three ways that it connects to another device or TV. You will use either a HDMI cable, Digital Optical Cable or Bluetooth connection. If your receiver has one of these three connections then you will be able to connect them.
^Andrew
4 years ago
by
Posted by:
Samsung
Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh longer and get a seamless look in the kitchen with this Samsung 17.5 Cu. Ft. french door counter-depth refrigerator.
Does it have water filter built in?
Hi Lyn,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel.
The refrigerator is not equipped with a built-in water filter. If you decide to install a water filter, it will be externally done. I have shared the user manual link below. Please access the link and turn to page 22 for the installation of the water line and filter reminders.
https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144754056
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless steel.
The refrigerator is not equipped with a built-in water filter. If you decide to install a water filter, it will be externally done. I have shared the user manual link below. Please access the link and turn to page 22 for the installation of the water line and filter reminders.
https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144754056
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh longer and get a seamless look in the kitchen with this Samsung 17.5 Cu. Ft. french door counter-depth refrigerator.
I bought a Model Code: HAF-CIN/EP Replacement cartridge DA-29-000208 How do I know if I bought the right filter? I tried to install and cannot do it. Thanks
Hi Kitchen,
Thank you for reaching out, and we hope you are in good health. Thank you for your interest and for purchasing genuine Samsung water filters.
The water filter with model code HAF-CIN/EP is not compatible with this Samsung refrigerator.
The water filter for this refrigerator is installed externally. I have shared the user manual link below. Please access the link and turn to page 22 for the installation of the water line and filter as well as the compatible water filter needed for your refrigerator.
https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144753971
Leo
Thank you for reaching out, and we hope you are in good health. Thank you for your interest and for purchasing genuine Samsung water filters.
The water filter with model code HAF-CIN/EP is not compatible with this Samsung refrigerator.
The water filter for this refrigerator is installed externally. I have shared the user manual link below. Please access the link and turn to page 22 for the installation of the water line and filter as well as the compatible water filter needed for your refrigerator.
https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144753971
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
I have the cable coaxial wire connected and am having difficulty connecting my cable box. Can someone help me
Hi Skully,
We appreciate you sharing the issues you’re experiencing when connecting your AU8000 TV to your cable box. Please go to the Connection Guide for details: Source > Connection Guide.
Make sure that your external device is connected securely and turned on. Move to Sources to switch to other input sources: Source > Sources.
Using HDMI Troubleshooting, you can check the connection to the HDMI cable and external devices (it takes approx. 2 minutes). Source > Connection Guide > Video Device > HDMI Troubleshooting.
Also, please check the broadcast signals or the network connected to your cable box.
For further assistance, please know we’re here to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
We appreciate you sharing the issues you’re experiencing when connecting your AU8000 TV to your cable box. Please go to the Connection Guide for details: Source > Connection Guide.
Make sure that your external device is connected securely and turned on. Move to Sources to switch to other input sources: Source > Sources.
Using HDMI Troubleshooting, you can check the connection to the HDMI cable and external devices (it takes approx. 2 minutes). Source > Connection Guide > Video Device > HDMI Troubleshooting.
Also, please check the broadcast signals or the network connected to your cable box.
For further assistance, please know we’re here to help. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
4 years ago
by
Posted by:
Samsung
A counter-depth refrigerator that is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. The Food Showcase door provides quick access to on-the-go items.
How do you change the water filter? I read reviews about other Samsung refrigerators that stated the main water line has to be turned off to change the filter. Is this the case for this particular model?
Hi Fridge,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.5 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with Food Showcase - Stainless steel.
I have shared a Samsung website that will help with identifying which filter is compatible with your current and future Samsung refrigerator as well as guide you in replacing the filter and resetting the water filter indicator if needed.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144753809
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.5 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with Food Showcase - Stainless steel.
I have shared a Samsung website that will help with identifying which filter is compatible with your current and future Samsung refrigerator as well as guide you in replacing the filter and resetting the water filter indicator if needed.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144753809
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 75 Class QN85B Neo QLED 4K Smart Tizen TV (2022)
Get next-level premium 4K experiences powered by Quantum Matrix. By using precision Mini LEDs, color and contrast come alive for details that shine. For all you watch, AI-processing refines your Smart TV Hub and sound, while upscaling your content to 4K - for a brilliant picture, even in bright daylight.
Will the Kanto - Full-Motion TV Wall Mount for Most 37" - 75" TVs work with the Samsung - 75” Class QN85B Neo QLED 4K Smart Tizen TV?
Hi there! As long as the wall mount supports a VESA pattern of 400mm x 400mm, it will absolutely work with the 75" QN85B TV. ^Gina
4 years ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
The new Samsung Front Control Slide-in Electric Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
Which gap filler for the back of this range would I need to buy? The ones I see on this website does not fit this model.
Hi LillyD,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel.
A Filler Kit is included with the range when purchased. I have shared the installation guide below. Please access the link and turn to page 1 to learn what's included with the range.
https://downloadcenter.samsung.com/content/EM/202103/20210302184839540/Install_NE63T8911_AA_DG68-01303A-01_EN-CFR_210129.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144753350
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel.
A Filler Kit is included with the range when purchased. I have shared the installation guide below. Please access the link and turn to page 1 to learn what's included with the range.
https://downloadcenter.samsung.com/content/EM/202103/20210302184839540/Install_NE63T8911_AA_DG68-01303A-01_EN-CFR_210129.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144753350
Leo
4 years ago
by
Posted by:
Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
Does this washer have a lint filter?
Hi Clara,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Vibration Reduction Technology+ - White.
The washer is not equipped with an external lint filter. The lint is effectively removed from the tub of your Washer by the drain pump when the water is drained. This system of lint removal removes the lint from the clothes you are washing very effectively.
I have shared the user manual link below for your reference. Please access the link to learn about the features and functions of the washer.
https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144752896
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Vibration Reduction Technology+ - White.
The washer is not equipped with an external lint filter. The lint is effectively removed from the tub of your Washer by the drain pump when the water is drained. This system of lint removal removes the lint from the clothes you are washing very effectively.
I have shared the user manual link below for your reference. Please access the link to learn about the features and functions of the washer.
https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144752896
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
BOX OVERALL DIMENSION FOR SUMSUNG 1.9 CU FT MICROWAVE
Hi Alex.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook box over all dimension . Regarding your concern, the dimension would be s: 33 3/8" x 20 13/16" x 19 3/8".
I suggest you check this link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/11819/ME19R7041FS_V5.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144752845
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook box over all dimension . Regarding your concern, the dimension would be s: 33 3/8" x 20 13/16" x 19 3/8".
I suggest you check this link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/microwaves/11819/ME19R7041FS_V5.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144752845
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. Sensor Cook technology allows you to automatically adjusts cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.
What is the real door height of the microwave? That is very helpful to me. Thanks.
Hi Kit.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook Stainless steel on the height of the door. Regarding your concern, as this is a flush-type microwave, the height would still be the same, which is 13 9/32" H.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/countertop/1-9-cu--ft--countertop-microwave-ms19m8000as-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144752743
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook Stainless steel on the height of the door. Regarding your concern, as this is a flush-type microwave, the height would still be the same, which is 13 9/32" H.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/microwaves/countertop/1-9-cu--ft--countertop-microwave-ms19m8000as-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144752743
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung