Samsung
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- First AnswerApril 24, 2013
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Samsung~s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.
What is the manufacture warranty?
Hi There!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Washer (WF45B6300AW). I understand you want to know the warranty information of this product.
I shared with you the link about the warranty information of your Samsung Washer": https://www.samsung.com/us/support/service/warranty/WF45B6300AW/US.
Your Samsung Washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing DD motor part (Part Only).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144720766
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Washer (WF45B6300AW). I understand you want to know the warranty information of this product.
I shared with you the link about the warranty information of your Samsung Washer": https://www.samsung.com/us/support/service/warranty/WF45B6300AW/US.
Your Samsung Washer is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing DD motor part (Part Only).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144720766
Have a great day.
Melardo
4 years ago
by
Posted by:
Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
I have read the entire manual many times but I still don't understand how the washing machine knows if the load is Bedding (which is large and heavy), and Waterproof items that are small and light not absorbing the water. The water level definitely differ
Hi Betspa
We appreciate your patience in dealing with the situation you're having right now with your 4.5 Cu. Ft. High Efficiency Top Load Washer with Vibration Reduction Technology.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
The system will weigh your load; since BEDDING/WATERPROOF is on the same cycle, the amount of water will be ajusted by the system after weighing it. In line with this, the unit should be leveled appropriately and calibrated for accuracy.
For waterproof fabrics, only use the BEDDING/WATERPROOF cycle.
Critical usage warnings on page 9
https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
You should use Calibration mode right after your washer is installed, any time you adjust your washing machine, and if you ever feel like the weight detection (and amount of water per cycle) isn't right. It only takes a few minutes, and it never hurts to do it periodically. Just make sure you've got your washing machine right where you want it first and that it's nice and secure before calibrating it.
Install a Samsung washing machine in your home / Calibrate your washing machine
https://www.samsung.com/us/support/answer/ANS00051342/
Run calibration (recommended) on page 27
https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
In case of repairs are needed, please take note of your warranty coverage.
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Five (5) years washing motor part (Part Only).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144718719
Have a great day.
^Charles
We appreciate your patience in dealing with the situation you're having right now with your 4.5 Cu. Ft. High Efficiency Top Load Washer with Vibration Reduction Technology.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
The system will weigh your load; since BEDDING/WATERPROOF is on the same cycle, the amount of water will be ajusted by the system after weighing it. In line with this, the unit should be leveled appropriately and calibrated for accuracy.
For waterproof fabrics, only use the BEDDING/WATERPROOF cycle.
Critical usage warnings on page 9
https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
You should use Calibration mode right after your washer is installed, any time you adjust your washing machine, and if you ever feel like the weight detection (and amount of water per cycle) isn't right. It only takes a few minutes, and it never hurts to do it periodically. Just make sure you've got your washing machine right where you want it first and that it's nice and secure before calibrating it.
Install a Samsung washing machine in your home / Calibrate your washing machine
https://www.samsung.com/us/support/answer/ANS00051342/
Run calibration (recommended) on page 27
https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
In case of repairs are needed, please take note of your warranty coverage.
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Five (5) years washing motor part (Part Only).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144718719
Have a great day.
^Charles
4 years ago
by
Posted by:
Samsung
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
How do I set the clock?
Hello Phoebe,
Thank you for reaching out and raising your question about your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel. I understand you want to know how to set the clock on your microwave. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00087028/ to guide you on how to set the clock on your microwave. Just click on "Set the time with the Clock Button" for the steps.
You can also check this link https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf for the user's manual, and just go to page 12 to learn on how to set the time on your microwave.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144718714.
-Noraina
Thank you for reaching out and raising your question about your Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel. I understand you want to know how to set the clock on your microwave. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00087028/ to guide you on how to set the clock on your microwave. Just click on "Set the time with the Clock Button" for the steps.
You can also check this link https://downloadcenter.samsung.com/content/UM/202108/20210806100046717/ME11A7510D_00_EN_MES_CFR_210728.pdf for the user's manual, and just go to page 12 to learn on how to set the time on your microwave.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144718714.
-Noraina
4 years ago
by
Posted by:
Samsung
Samsung - BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panel Colors - Matte Black Steel
Extra-large capacity Smart 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites, nugget ice.
Does the stainless steel panels actually have a glass covering? If so how does that look when you have other appliances that are stainless steel without the glass covering?
Hi Help,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi and Customizable Panel Colors.
The stainless steel panels will not have a glass covering. The panels that are with a glass covering are the following:
a. White Glass
b. Rose Pink Glass
c. Navy Glass
d. Grey Glass (matte)
e. Sky Blue Glass (matte)
I have shared the specification sheet below for your reference to the BESPOKE panel color selection.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/RF29A9675_V8.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144718614
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi and Customizable Panel Colors.
The stainless steel panels will not have a glass covering. The panels that are with a glass covering are the following:
a. White Glass
b. Rose Pink Glass
c. Navy Glass
d. Grey Glass (matte)
e. Sky Blue Glass (matte)
I have shared the specification sheet below for your reference to the BESPOKE panel color selection.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdfs/RF29A9675_V8.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144718614
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
We bought this stove about 4 weeks ago- it makes a loud buzzing sound when the oven is on. Is this normal?
Hi SLCM!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Range (NE63T8111SS). I understand you want to know if the buzzing sound is normal when the oven is on.
It's normal for induction ranges to make this sound, depending on what material the cookware is made of. No damage is being done, but you can switch to other cookware if desired.
Since you are using the Electric Range, you may refer to this link about "Samsung Cooktop and Range Sounds and Operational Noises": https://www.samsung.com/us/support/troubleshooting/TSG01110180/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144718520
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung Range (NE63T8111SS). I understand you want to know if the buzzing sound is normal when the oven is on.
It's normal for induction ranges to make this sound, depending on what material the cookware is made of. No damage is being done, but you can switch to other cookware if desired.
Since you are using the Electric Range, you may refer to this link about "Samsung Cooktop and Range Sounds and Operational Noises": https://www.samsung.com/us/support/troubleshooting/TSG01110180/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144718520
Have a great day.
Melardo
4 years ago
by
Posted by:
Samsung
Samsung~s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.
What is the model number for the stacking kit for this?
Hi Samsungwasher.
Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Large Capacity Smart Front Load Washer with Super Speed Wash on what is the model number for the stacking kit. Regarding your concern, the model number would be SKK-8K.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--large-capacity-smart-front-load-washer-with-super-speed-wash-in-white-wf45b6300aw-us/#specs
Also, I suggest you check this link to where you can purchase the stacking kit.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/skk-8k---stacking-kit-for-samsung-27-in--wide-front-load-laundry-pairs-skk-8k/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144718463
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Large Capacity Smart Front Load Washer with Super Speed Wash on what is the model number for the stacking kit. Regarding your concern, the model number would be SKK-8K.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--large-capacity-smart-front-load-washer-with-super-speed-wash-in-white-wf45b6300aw-us/#specs
Also, I suggest you check this link to where you can purchase the stacking kit.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/skk-8k---stacking-kit-for-samsung-27-in--wide-front-load-laundry-pairs-skk-8k/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144718463
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
Does the spectrum cable app work on this TV?
Hi dave - It sure does! You can download the Spectrum app directly from the Q60A TV's built-in App store. ^Gina
4 years ago
by
Posted by:
Samsung
Samsung - SWA-9200S/ZA 2.0 Channel Wireless Rear Speaker Kit - Black
Connect easily and wirelessly to Samsung speakers for room-filling sound.
Are these compatible with the Samsung S50a sound bar?
Hi Aloof,
The SWA-9200S Wireless Rear Kit is exclusively compatible with select 2022 Samsung Soundbars.
^Andrew
The SWA-9200S Wireless Rear Kit is exclusively compatible with select 2022 Samsung Soundbars.
^Andrew
4 years ago
by
Posted by:
Samsung
Samsung - 85 Class QN900B Neo QLED 8K Smart Tizen TV (2022)
Experience our best picture yet with ultra-premium Samsung Neo QLED 8K. Discover a world of vivid colors and details in the deep dark blacks and light bright whites, all from a vast grid of precision Mini LEDs. And with its edge-to-edge Infinity Screen, it~s easy to dive into this breathtaking 8K picture.~ ~Utilizes AI-Based formulas to upscale to 8K Resolution. Resulting picture may vary based on source content.
The TV is being installed by gs/ Best Buy 8/5, the sales person at Best Buy told me I had to buy screws for the brackets since the ones holding my current 75” Samsung won’t work for the new 85 Samsung - Do the 4 screws come with the TV?
JohnnyB - While the QN900B does not include mounting hardware, most wall mounts will come with all the screws you need to get it successfully installed. You should also be able to contact the manufacturer of the mount to obtain additional screws if needed. ^Gina
4 years ago
by
Posted by:
Samsung
Samsung - 2.0-Channel Wireless Rear Speaker Kit with Surround Sound - Black
Connect easily and wirelessly to optional Samsung speakers for room-filling sound.
I bought a Samsung - HW-B650/ZA 3.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black soundbar. Are they speakers compatiable?
Hi there,
The HW-B650 Soundbar is compatible with either the SWA-9200S Wireless Rear Speaker Kit or the SWA-9100S Wireless Rear Speaker Kit.
^Andrew
The HW-B650 Soundbar is compatible with either the SWA-9200S Wireless Rear Speaker Kit or the SWA-9100S Wireless Rear Speaker Kit.
^Andrew
4 years ago
by
Posted by:
Samsung