Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
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Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
Does this TV have Automatic volume leveler feature, so you can hear the quiet parts of a movie and then not get blasted when the action parts start?
Wanda - Yes, the Q60A features the Auto Volume function. ^Gina
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Does this tv have the smart hub feature
Hi - Yes, the Q60B TV features the Smart Hub. ^Gina
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 55 Class QN85B Neo QLED 4K Smart Tizen TV (2022)
Get next-level premium 4K experiences powered by Quantum Matrix. By using precision Mini LEDs, color and contrast come alive for details that shine. For all you watch, AI-processing refines your Smart TV Hub and sound, while upscaling your content to 4K - for a brilliant picture, even in bright daylight.
What is Cognitive Processor
Hi there - The QN85B TV features our Neo Quantum Processor 4K which upscales any content type to spectacular 4K resolution. With the intelligent AI-based processor, the Neo Quantum Processor 4K uses deep learning to analyze your content scene-by-scene and optimize it to full 4K. ^Gina
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
What all do you need for the installation of the product?
Hi Coolchick14,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless steel.
You will need a 4-Wire Cord or 3-Wire Cord (UL Approved 40 or 50 AMP). The range will not be equipped with a power cord. I have shared the installation manual below. Please access the link and turn to page 1.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144672162
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless steel.
You will need a 4-Wire Cord or 3-Wire Cord (UL Approved 40 or 50 AMP). The range will not be equipped with a power cord. I have shared the installation manual below. Please access the link and turn to page 1.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144672162
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and back guard surfaces. Upgraded technology makes cooking simple and fun.
Does the black color scratch or peel off?
Hi Lovestobake,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™ & Air Fry - Black stainless steel.
The range is Fingerprint Resistant Black Stainless Steel. The fingerprint-resistant layer is tough, but not indestructible. It is vital to avoid using any kind of harsh chemicals to clean it. Avoid using bleach, vinegar, metal cleaners, scourers, and abrasive cloths. They can soften, scratch, or cut through the coating. This will leave dull patches and could eventually damage the stainless steel beneath.
I have shared Samsung links below that can help with the upkeep of your range.
https://www.samsung.com/us/support/answer/ANS00049011/
https://www.samsung.com/us/support/answer/ANS00049945/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144671797
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™ & Air Fry - Black stainless steel.
The range is Fingerprint Resistant Black Stainless Steel. The fingerprint-resistant layer is tough, but not indestructible. It is vital to avoid using any kind of harsh chemicals to clean it. Avoid using bleach, vinegar, metal cleaners, scourers, and abrasive cloths. They can soften, scratch, or cut through the coating. This will leave dull patches and could eventually damage the stainless steel beneath.
I have shared Samsung links below that can help with the upkeep of your range.
https://www.samsung.com/us/support/answer/ANS00049011/
https://www.samsung.com/us/support/answer/ANS00049945/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144671797
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range - Stainless Steel
The Samsung Smart Instant Heat Slide-in Induction Range is powered by induction, making it hyperfast, which means less waiting and more cooking. The induction cooktop responds immediately to heat adjustments and cools quickly, making it easy to clean.
Is the cooktop and the oven free of PFOA, PFAS, PFOS, PTFE, lead, Teflon, cadmium, AND other toxic materials??? If not, can you suggest another model that would be 100% safe for birds when the oven, cooktop or self cleaning are being used?
Hi MaryCici.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range.
Most Samsung range advises never to keep pet birds in the kitchen. Birds are extremely sensitive to the fumes released during an oven self-clean cycle. Fumes may be harmful or fatal to birds. Move birds to a well-ventilated room. Please follow the link for the details on page 13.
https://downloadcenter.samsung.com/content/UM/202112/20211214154921478/NE63B8211-00_EN-MES-CFR_211208.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NE63B8211SS/AA
One (1) Year Parts and Labor
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144671258
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range.
Most Samsung range advises never to keep pet birds in the kitchen. Birds are extremely sensitive to the fumes released during an oven self-clean cycle. Fumes may be harmful or fatal to birds. Move birds to a well-ventilated room. Please follow the link for the details on page 13.
https://downloadcenter.samsung.com/content/UM/202112/20211214154921478/NE63B8211-00_EN-MES-CFR_211208.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NE63B8211SS/AA
One (1) Year Parts and Labor
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144671258
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
Is the stainless-steel fingerprint proof?
Hi Prints,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel.
Yes, the refrigerator is finished with Fingerprint Resistant
Stainless Steel. I have shared the specification sheet below for your reference.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf28r7201sgaa/RF28R7201SR.PDF
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669821
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer - Stainless steel.
Yes, the refrigerator is finished with Fingerprint Resistant
Stainless Steel. I have shared the specification sheet below for your reference.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf28r7201sgaa/RF28R7201SR.PDF
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669821
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
How much space from the wall to the front of the washer is required? I have a door opening 30 inches from the wall.
Hi Md,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave Agitator and Soft-Close Lid - White.
The depth (base/footing) of the washer is 29.3 inches. The space between the washer and the wall will need to be 5.9 inches. The distance between the front of the washer to the door/wall will need to be 1 inch. The total distance required between the wall to the door is an estimated 36 inches.
I have shared the user manual link below. Please access the link and turn to pages 18 - 19 for the complete dimension and clearance needed.
https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669445
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave Agitator and Soft-Close Lid - White.
The depth (base/footing) of the washer is 29.3 inches. The space between the washer and the wall will need to be 5.9 inches. The distance between the front of the washer to the door/wall will need to be 1 inch. The total distance required between the wall to the door is an estimated 36 inches.
I have shared the user manual link below. Please access the link and turn to pages 18 - 19 for the complete dimension and clearance needed.
https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669445
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.
How does this oven vent?
Hi Amy,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
The oven vents through openings. The vents (air openings) are located at the rear of the range and the at the and bottom of the door. The vents allow for air circulation which is necessary for the range to operate properly with correct combustion. Blocking or covering the vents may cause incorrect combustion which could result in gas leaks and fire.
I have shared the user manual link below. Please access the link and turn to page 16 for instructions for the oven vent.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669324
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.
The oven vents through openings. The vents (air openings) are located at the rear of the range and the at the and bottom of the door. The vents allow for air circulation which is necessary for the range to operate properly with correct combustion. Blocking or covering the vents may cause incorrect combustion which could result in gas leaks and fire.
I have shared the user manual link below. Please access the link and turn to page 16 for instructions for the oven vent.
https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669324
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Our frig was installed this morning however the icemaker doesn't work. We tried everything, read book, tried troubleshooting...
Greetings!
Thank you for reaching out, and we hope you are in good health. We are saddened that the ice maker isn't working on its first day on the job. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links below that will guide you through the steps in getting this resolved.
https://www.youtube.com/watch?v=heJu7r3JqNc
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669256
Leo
Thank you for reaching out, and we hope you are in good health. We are saddened that the ice maker isn't working on its first day on the job. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links below that will guide you through the steps in getting this resolved.
https://www.youtube.com/watch?v=heJu7r3JqNc
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144669256
Leo
4 years, 1 month ago
by
Posted by:
Samsung