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 Samsung - 30&quot; Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator - Black stainless steel
Samsung - 30" Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator - Black stainless steel
This sleek and roomy Samsung refrigerator has everything you need to organize your groceries. Keep produce fresh in the humidity-controlled crispers, use the gallon door bins to store beverages and condiments, and freeze items fast in the lower freezer drawer.
 

The alarm on my rf220 stop working, how do i turn it back on.

Hi Cook.

Thank you for reaching out regarding your Samsung - 30" Wide, 22 cu. ft. French Door Fingerprint Resistant Refrigerator on how to switch back on the door alarm. I am sorry to learn your alarm stopped. Regarding your concern, all you need to do is to press the Alarm On/Off button to turn the door open alarm on and off.

I suggest you check this link to your user manual for assistance. Please go to page 19.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144669140

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 29 cu. ft. 4-Door Flex Smart Refrigerator with Family Hub - Stainless Steel
Samsung - 29 cu. ft. 4-Door Flex Smart Refrigerator with Family Hub - Stainless Steel
Extra-large capacity Smart 4-Door Flex refrigerator with Family Hub helps you connect to what~s most important: your family and home. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
 

Does it have a shabbat mode/ how can I turn off the interior lights temporarily?

Hello.

Thank you for reaching out regarding your Samsung - 29 cu. ft. Smart 4-Door Flex™ refrigerator with Family Hub™ and Beverage Center if this has sabbath mode and if the lights can be switched off. Regarding your concern, there is no sabbath mode on this refrigerator. For the interior light, this is automatic; we do not have the option to switch it off.

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/29-cu--ft--smart-4-door-flex--refrigerator-with-family-hub--and-beverage-center-in-stainless-steel-rf29a9771sr-aa/#specs

Also, here is the link to your user manual for further assistance. Please go to page 39.

https://downloadcenter.samsung.com/content/UM/202108/20210824181537497/DA68-04023J-02_MANUAL_USERS_EN_MES_CFR_RF9000A_F-Hub.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144668850

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
A counter-depth refrigerator that is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.
 

what is the capacity of the ice maker bucket?

Hi Peggy.

Thank you for reaching out regarding your Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry on the capacity of the ice maker. Regarding your concern, although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.

I suggest you check this link for further assistance.

https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144668735

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh longer and get a seamless look in the kitchen with this Samsung 17.5 Cu. Ft. french door counter-depth refrigerator.
 

Where is the sweep of the feeler arm located? Not sure it's working as the ice maker is producing way too many cubes.

Hi Coach.

Thank you for reaching out regarding your Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator on where the feeler arm and ice maker are producing a lot of ice. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, the feeler arm is located on the left side of the ice maker. As it is making too much ice, I will be providing you with a troubleshooting guide.

Samsung ice maker makes too much ice.

https://www.samsung.com/us/support/troubleshooting/TSG01203469/

Also, I have included a link to your user manual on the image of the ice maker and the feeler arm. Please go to page 29.

https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144668199

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh longer and get a seamless look in the kitchen with this Samsung 17.5 Cu. Ft. french door counter-depth refrigerator.
 

I have the fridge a couple of months and there s a noise, a mechanical adjustment of sorts. Like its trying to drop ice. I did not connect the ice maker yet though. Please advise?

Hello.

Thank you for reaching out regarding your Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator noise. On behalf of Samsung, we do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. Regarding your concern, for us to be able to fix this, I will be providing you with a troubleshooting guide.

Understand the noises coming from your Samsung refrigerator

https://www.samsung.com/us/support/troubleshooting/TSG01001032/

Also, I have included your warranty for assistance.

https://www.samsung.com/us/support/service/warranty/RF18HFENBSR/US

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144668101

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.
 

I have an older Samsung Blue Ray home theatre system and Samsung HDTV, and the Blue Ray player (and therefore the sound) powers on via HDMI-CE whenever I turn the tv on. Does this system also support that or will I have to manually turn it on/off?

Hello Matt,

The new HW-Q750B does support HDMI-CEC.
^Andrew
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White
Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White
Get laundry done quickly and efficiently with this 7.5 cu. ft. Samsung dryer. Featuring nine cycle settings and including Sensor Dry, which automatically turns off as soon as your clothes are dry, this stackable dryer also comes with Smart Care, which lets you troubleshoot any issues right from your smartphone. Plus, four temperature settings, four-way venting, and more.
 

Can this model be converted to propane?

Hi Lefty.

Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles if this can be converted to propane gas. Regarding your concern, the dryer can be converted to propane gas.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144667957

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
 

Can this range be converted to run on propane?

Hello.

Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel, if it can be converted to run on propane gas. Regarding your concern, the range can be converted to run on propane gas.

I suggest you check this link to your user manual for assistance. Please go to page 11.

https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144667756

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
 

What is the best product to use to clean off spills on the top of stove without harming the original shine?

Hi Renee,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection - Stainless steel.

I have shared a Samsung link that will guide you in cleaning your cooktop well.

https://www.samsung.com/us/support/answer/ANS00049945/

I have also shared a link to clean the oven.

https://www.samsung.com/us/support/answer/ANS00049011/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144667632

Leo
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with its large 2.1cu. ft. capacity, accommodating even your biggest dishes. The Glass Control panel provides a seamless, integrated look, ensuring all design elements will match in your kitchen. Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.
 

Can't get the microwave to get things hot

Greetings!

Thank you for your honest feedback, and we hope you are in good health. It is unfortunate that the microwave isn't working up to your standards. Your feedback helps us understand where we can take steps to improve our product and service.

I have shared a Samsung link below that will help resolve your concerns with the microwave.

https://www.samsung.com/us/support/troubleshooting/TSG01001963/

I have also shared the user manual link below. Please access the link and turn to pages 34 - 35 for additional steps to resolve heating issues with the microwave.

https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf

Your microwave is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

One (1) Year Parts and Labor.

Ten (10) Years Magnetron Part (Part Only).

Please click on the link for complete details of warranty coverage.

https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144667497

Leo
4 years, 1 month ago
by
Posted by: 
Samsung