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- Answer Count74663
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- First AnswerApril 24, 2013
- Last AnswerOctober 2, 2026
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Samsung - HW-B650/ZA 3.1 Channel Soundbar with Wireless Subwoofer, Dolby 5.1 / DTS Virtual:X - Black
Dolby Atmos creates realistic 3D sound by projecting it from all around you, including from above, while DTS Virtual: X expands your listening experience without having to add extra speakers. Boost the bass with a touch of a button. The built-in center speaker delivers enhanced dialogue so you won't miss a word. Experience the intensity of action movies with the powerful bass coming from the included subwoofer. Enjoy optimized audio with enhanced voice clarity on all your favorite video content.
When I attempt to lower the volume it only MUTEs the sound. Even if I press the Woofer button it mutes. What am I doing wrong?
Hello CocoMom,
When you are using the soundbar remote, the VOLUME and WOOFER buttons rock forwards and backwards. If you press IN on the volume button it will mute the sound. If you press IN on the woofer button it will set the bass levels to default.
You will need to push up or pull down on the volume button to change the volume.
~Samsung Solutions
When you are using the soundbar remote, the VOLUME and WOOFER buttons rock forwards and backwards. If you press IN on the volume button it will mute the sound. If you press IN on the woofer button it will set the bass levels to default.
You will need to push up or pull down on the volume button to change the volume.
~Samsung Solutions
4 years ago
by
Posted by:
Samsung
Extra-large capacity 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Okay, I’m confused. Does this refrigerator come with the Green and orange panels. I just ordered and I spoke with two people who said yes. Please confirm as I don’t want to wait two months for no panels.
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Leo
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Leo
4 years ago
by
Posted by:
Samsung
Samsung - BESPOKE 30 cu. ft. French Door Smart Refrigerator with AutoFill Water Pitcher - White Glass
Extra-large capacity 3-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s Auto Fill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites
Are the drawer and doors removable for a tight fit through the front door ?
Greetings!
We appreciate your question about the doors of the refrigerator.
Yes, the doors of the refrigerator can be removed to accommodate tighter spaces. With the doors removed the depth of the refrigerator changes to 29 3/8 inches.
Please refer to pages 22 - 27 of the user manual I have shared below for instructions on removing and re-attaching the doors.
https://downloadcenter.samsung.com/content/UM/202209/20220902164840557/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144886694 and it will help our team pull up your information.
Leo
We appreciate your question about the doors of the refrigerator.
Yes, the doors of the refrigerator can be removed to accommodate tighter spaces. With the doors removed the depth of the refrigerator changes to 29 3/8 inches.
Please refer to pages 22 - 27 of the user manual I have shared below for instructions on removing and re-attaching the doors.
https://downloadcenter.samsung.com/content/UM/202209/20220902164840557/FDR_RF8000B_SG_DA68-04540A-00_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144886694 and it will help our team pull up your information.
Leo
4 years ago
by
Posted by:
Samsung
Samsung - BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panels (panels sold separately) - Custom Panel Ready
Extra-large capacity Smart 4-Door Flex refrigerator with customizable door panels (panels sold separately) available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker.
Can I change the stainless steel panels on my fridge to glass panels ? Or are the stainless steel ones not exchangeable ?
Hi Fridge,
We appreciate your question about the BESPOKE panels of the refrigerator.
Yes, the panels of the 4 doors of this refrigerator can be changed to any compatible BESPOKE panel for this refrigerator.
There are several panels to choose from. Please refer to the specification sheet I have shared below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/08172022/pdf/RF29A9675_V12.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144886614 and it will help our team pull up your information.
Leo
We appreciate your question about the BESPOKE panels of the refrigerator.
Yes, the panels of the 4 doors of this refrigerator can be changed to any compatible BESPOKE panel for this refrigerator.
There are several panels to choose from. Please refer to the specification sheet I have shared below.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/bespoke/08172022/pdf/RF29A9675_V12.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144886614 and it will help our team pull up your information.
Leo
4 years ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites
If I order a counter-depth fridge with custom colors, can I get it with the Beverage Center? It seems to change to just the AutoFill Water Pitcher when I select these options.
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Leo
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Leo
4 years ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. counter-depth side-by-side Family Hub refrigerator is designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design features, beautiful flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend beautifully into your cabinetry, adding function and style to your kitchen.
Does this model have bottom and/or adjustable rollers, so that it can be occasionally and conveniently rolled forward for floor cleaning or dusting?
Hi John,
We appreciate your question about the refrigerator's specification.
The refrigerator is not equipped with wheel casters for mobility but has leveling legs instead.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144886461 and it will help our team pull up your information.
Leo
We appreciate your question about the refrigerator's specification.
The refrigerator is not equipped with wheel casters for mobility but has leveling legs instead.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144886461 and it will help our team pull up your information.
Leo
4 years ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
Will this washer fit in the drain pan?
Hi TD.
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - White
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
What is the best size drain pan for this washer?
Hi Patti.
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
What size of drain pan will it fit in?
Hello there.
Glad you asked about the washer's drain pan size. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the washer's drain pan size. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
What size drain pan does this need? I can't find it listed anywhere. Thanks
Hi, Anony.
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung