Samsung

Samsung's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
73539
Helpfulness Votes
37,917

First Answer
April 24, 2013
Last Answer
August 7, 2026
Featured Answers
0
Best Answers
3940

Samsung's Reviews

Samsung has not submitted any reviews.

Samsung's Questions

Samsung has not submitted any questions.

Samsung's Answers

<<prev 1 ... 3465 3466 3467 3468 3469 ... 7354 next>>

Samsung - 36" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel

The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.

See all Q&A for this product

Can it be installed with #8 wire and 40A breaker?

Hi, Eagle.

Thank you for reaching out regarding your Samsung - 36" Induction Cooktop with WiFi and Virtual Flame™; if it can be installed with a #8 wire and 40a breaker. Regarding your concern, this cooktop runs on a 45A, and for the #8 wire, it would best to consult a local electrician.

I suggest you check this link to your user manual for assistance. Please go to page 9.

https://downloadcenter.samsung.com/content/UM/201904/20190417164055782/NZ36K7880U_DG68-00824A-06_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144662031

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 1 month ago

Posted by:

Samsung

Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel

The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.

Is there a model where the door will open from left to right (most all models are right to left)?

Hi SixPack.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 1.4 cu. ft. Countertop Microwave with Sensor Cook.

This is a very interesting question, but so far, I have not seen or heard of a microwave in Samsung that opens from left to right.

You may check this link for future reference to reduce unnecessary repairs over the microwave's lifetime.

Clean the microwave https://www.samsung.com/us/support/answer/ANS00062285/

In case of repairs will be needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/MS14K6000AS/AA
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144661994

Have a great day.

^Charles

4 years, 1 month ago

Posted by:

Samsung

Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel

See all Q&A for this product

Is it easy to keep clean?

Hi, jon.

Thank you for reaching out regarding your Samsung - 30" Induction Cooktop with WiFi and Virtual Flame™ if this is easy to keep clean. Regarding your concern, the cooktop is easy to keep clean.

I suggest you check this link for further assistance.

Clean and care for your Samsung electric cooktop

https://www.samsung.com/us/support/answer/ANS00060833/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144661973

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 1 month ago

Posted by:

Samsung

Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panels (panels sold separately) - Custom Panel Ready

Smart Counter Depth 4-Door Flex refrigerator with customizable door panels (panels sold separately) available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.

Are the panels or colors available for any other of the appliances in the bespoke suite?

Dear Valued Best Buy Client,

Thank you for reaching out and bringing this to our attention.

To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

Your reference number: 1144661971

Leo

4 years, 1 month ago

Posted by:

Samsung

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - White

This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.

Is this a zero clearance model? The microwave has a wall adjacent and will need to swing open freely.

Hi Marcia.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook.

Here are some thing to consider when installing the microwave:

• This microwave oven is designed for adaptation to the following three types of ventilation:
A. Outside Top Exhaust (Vertical Duct)
B. Recirculating (Non-vented Ductless)
C. Outside Back Exhaust (Horizontal Duct)

• The space between the cabinets must be 30" wide and free of obstructions.

• This microwave oven is for installation over ranges up to 36" wide.

• The microwave must be level. Use a level to make sure the cabinet bottom is level. If the cabinets have a front overhang only, with no back or side frame, install the mounting plate down the same distance as the front overhang depth. This will keep the microwave level.

Here is the link for more details.
https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/ME11A7510_Slim_V4.pdf

In case of repairs will be needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/ME11A7510DG/AA
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144661943

Have a great day.

^Charles

4 years, 1 month ago

Posted by:

Samsung

Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look

The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.

Good day is this 'frost free'? BESTBUY 6423217 Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Look. Model:RZ11M7074SA/AA, 73 x 23 3/8 x 27 3.8

Hi BermudaD66,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Look.

Yes, this refrigerator is frost-free. I have shared the user manual link below. Please access the link for your reference to the features and functions of the refrigerator.

https://downloadcenter.samsung.com/content/UM/202010/20201005164257413/Onedoor_RR7000M_FRE_DA68-03561Z-00_EN-MES-CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144661942

Leo

4 years, 1 month ago

Posted by:

Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

See all Q&A for this product

Will this.fit my Rf23A9771SG refrigerator. Thanks

Hi Lisa,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with the Water Filter for Select Samsung Refrigerators - White

Yes, this is the water filter that is compatible with the Samsung refrigerator with model number Rf23A9771SG. I have shared the Samsung link below for the specification of the refrigerator that shows the compatibility of the water filter.

https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/23-cu-ft-smart-counter-depth-4-door-flex-refrigerator-with-family-hub-and-beverage-center-in-black-stainless-steel-rf23a9771sg-aa/?redir=RF23A9771SG/AA#specs

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144661895

Leo

4 years, 1 month ago

Posted by:

Samsung

Samsung - 36 in. Wide BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel

Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

Is there an additional cost for the panels? If so, what is the cost?

4 years, 1 month ago

Posted by:

Samsung

Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Black Stainless Steel

how can I upgrade the voltage to 240V? Can I do it by myself? I called techenician to ask quote, but he said it depends on but will cost about $700-$1400 bucks. Is is that expensive?

Hi, chang.

Thank you for reaching out regarding your Samsung - 30" Induction Cooktop with WiFi and Virtual Flame™ if; on how can you upgrade the voltage to 240V, and if you can do it yourself. Regarding your concern, the cooktop should be serviced only by qualified service personnel if changes need to be made.

I suggest you check this link to your user manual for assistance. Please go to page 9.

https://downloadcenter.samsung.com/content/UM/201904/20190417163623165/NZ30K7880U_DG68-00823A-06_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144661742

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 1 month ago

Posted by:

Samsung

Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Matte Black Steel

Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

It appears that the panel with the family hub can only be customized to black or white? If so, where do you order these and how much are these panels with the hub? I can't find them on the Best Buy website.

4 years, 1 month ago

Posted by:

Samsung