Samsung
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- Answer Count74667
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- First AnswerApril 24, 2013
- Last AnswerOctober 2, 2026
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Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Hi. I just purchased a Samsung range and arrived yesterday. I just turned it on for the first time and hear a clicking noise. The front right shows a flashing spark along with the noise whenever I turn on all the burners as well. How do I make it stop?
Hi Veronica,
Thank you for bringing this to our attention. We apologize for the inconvenience of having a clicking sound and a flashing spark on your Samsung range.
I highly recommend checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01110180/
It indicates an article about the operational noises.
Should you need support in the future, please don't hesitate to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144886007 and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
Thank you for bringing this to our attention. We apologize for the inconvenience of having a clicking sound and a flashing spark on your Samsung range.
I highly recommend checking this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01110180/
It indicates an article about the operational noises.
Should you need support in the future, please don't hesitate to contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144886007 and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
4 years ago
by
Posted by:
Samsung
Samsung - 5.8 cu. ft. Freestanding Electric Convection Range with Air Fry, Fingerprint Resistant - Stainless Steel
Creating delicious and healthier* meals just got easy and fast with this beautiful Freestanding Electric range offering Air Fry mode & Convection. *As compared to deep frying.
Why is it this item is on sale yet it says it will take up to 2 months to have it delivered or picked up?
Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
4 years ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
Samsung~s new 5.0 cu. ft. Extra-Large Capacity Front Load Washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Also, with Super Speed Wash, you can wash a full load of laundry in just 30 minutes without sacrificing cleaning performance.
What size drain pan can I purchase for this washing machine.
Hello there.
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the washer's size of a drain pan. A drip pan, also known as a drain pan, is required when the washing machine is not installed on the ground floor of your home. We recommend low-profile drip pans for front-load washing machines because they allow access to the pump filter (which requires routine cleaning). Certain models (such as the WA54R7200 series) may require the drip pan's bulge to be less than 5/8 inches. You can find drip pans on Amazon. Please see the list below for the dimensions of our current models.
27 inches (D) x 24 inches (W)
32 inches (D) x 27 inches (W)
33 inches (D) x 27 inches (W)
34 inches (D) x 30 inches (W)
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Is this particular model certified as an Energy Saving appliance?
Hi Sadie,
Great question! We appreciate your query concerning the fridge. Yes, this unit model is energy star rated and industry awarded with estimated 645 kWh/yr yearly electricity use.
Have a great day.
^Chrystel
Great question! We appreciate your query concerning the fridge. Yes, this unit model is energy star rated and industry awarded with estimated 645 kWh/yr yearly electricity use.
Have a great day.
^Chrystel
4 years ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Champagne
Samsung~s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.
Washing Machine- The delay end "pauses" or "delay's" itself so what was a 7 hour delay turns into a 12+ hour delay. I never ends on time. Is there a fix for this? The machine has been calibrated. Delay used with/o the machine on smart app; same issue.
Hi SJ20416,
We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144885488) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144885488) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
How many amps does this oven draw , does it need a dedicated outlet ?
Hi There,
Thanks for asking! We appreciate your query concerning the range. Use a dedicated 120-volt, 60-Hz, 20-amp AC electrical circuit with a time-delay fuse or circuit breaker for this range. Do not plug more than one appliance into this circuit. This unit is supplied with a 3-pronged grounded plug/outlet.
Have a great day.
^Chrystel
Thanks for asking! We appreciate your query concerning the range. Use a dedicated 120-volt, 60-Hz, 20-amp AC electrical circuit with a time-delay fuse or circuit breaker for this range. Do not plug more than one appliance into this circuit. This unit is supplied with a 3-pronged grounded plug/outlet.
Have a great day.
^Chrystel
4 years ago
by
Posted by:
Samsung
Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Refrigerator with Food Showcase - Stainless Steel
A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.
Having issues with my 2020 Samsung ice maker, what are my options, warranty, repair?
Hi johnnymc,
Thank you for bringing this to our attention. We apologize for the inconvenience of having an issues with the ice maker.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF22R7351SR/AA
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung washer.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144885392 and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
Thank you for bringing this to our attention. We apologize for the inconvenience of having an issues with the ice maker.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF22R7351SR/AA
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung washer.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You can provide this reference number 1144885392 and it will help our team pull up your information.
Thank you for choosing Samsung, and have a great day!
^Rainly
4 years ago
by
Posted by:
Samsung
Samsung - EVO Plus 128GB microSDXC UHS-I Memory Card with Adapter
The Micro SD Memory Card EVO Plus + Adapter gives you the freedom to do more. Store huge files, load games, and download the latest apps at lightning-fast speeds. Plus, it~s designed to be incredibly durable, resistant to water, high temperatures, magnets & more. All with the performance and reliability you expect from the world~s #1 flash memory brand.
Can this be used in a Galaxy AO3s?
Hello!
The Galaxy A03s supports microSD cards to expand memory, and the EVO Plus microSD card is compatible!
~Samsung Pro
The Galaxy A03s supports microSD cards to expand memory, and the EVO Plus microSD card is compatible!
~Samsung Pro
4 years ago
by
Posted by:
Samsung
Samsung - EVO Plus 512GB microSDXC UHS-I Memory Card with Adapter
The Micro SD Memory Card EVO Plus + Adapter gives you the freedom to do more. Store huge files, load games, and download the latest apps at lightning-fast speeds. Plus, it~s designed to be incredibly durable, resistant to water, high temperatures, magnets & more. All with the performance and reliability you expect from the world~s #1 flash memory brand.
Can you use this on a galaxy tab s8 plus?
Hi there!
The Galaxy Tab S8+ supports microSD cards up to 1TB, so the EVO Plus 512GB microSD card would be a great fit!
~Samsung Pro
The Galaxy Tab S8+ supports microSD cards up to 1TB, so the EVO Plus 512GB microSD card would be a great fit!
~Samsung Pro
4 years ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
Samsung~s ENERGY STAR~ Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.
Can you operate it from your iPhone
Hi, Shaun.
Glad you asked about the washers and if you can operate them with an iPhone. If you are asking about the Smart care function, the Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Glad you asked about the washers and if you can operate them with an iPhone. If you are asking about the Smart care function, the Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years ago
by
Posted by:
Samsung