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    April 24, 2013
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 Samsung - 55 Class Q60B QLED 4K Smart Tizen TV (2022)
Samsung - 55 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

How do you remove letterbox

Hi Louie - You can turn your Q60B TV’s Closed Captions on/off by going to: Settings > All Settings > General & Privacy > Accessibility > Caption Settings. ^Gina
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 50 Class Q80B QLED 4K Smart Tizen TV (2022)
Samsung - 50 Class Q80B QLED 4K Smart Tizen TV (2022)
Delight in the dazzling details from bold contrast with this QLED 4K. Your picture comes to life with deep blacks and pure whites from the precise backlighting of Direct Full Array. Enjoy all you watch upscaled to 4K in a range of Quantum HDR 8X colors, along with 3D sound that follows the action.~ ~Utilizes AI-Based formulas to upscale to 4K Resolution. Resulting picture may vary based on source content.
 

Can I mount this TV to the wall

Hi Jazzy - The 50" Q80B TV can be mounted with any wall mount that supports a VESA pattern of 200mm x 200mm ^Gina
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Navy Glass
Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Navy Glass
Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.
 

Hi, I have a small dog. Are these glass panels scratch resistant? Trying to decided if the glass or steel option is best if my dog accidentally jumps on the door.

Hi TomKat,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 23 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with WiFi and Customizable Panel Colors - Navy glass.

The panels are not scratch-resistant (glass or steel). I have shared the specification sheet below for your reference.

https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdp/rf23a9675mt-aa/RF23A9675_V4.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144647464

Leo
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black
Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black
Powerful, yet compact sound experience
 

Can it work with a fire tv

Hi!

The HW-A40R features two ways to connect to an external device: Digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV.
^Andrew
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.
 

What is the best way to connect? Hdmi, optical

Hi Joblue,

If your TV has the input we recommend using HDMI connecting from the eARC port on the HW-Q750B Soundbar to the eARC port on the TV.
^Andrew
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black
Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black
Step up your audio game with the Samsung Q600B soundbar, with realistic 3D audio thanks to Dolby Atmos DTS:X. Enjoy sound projecting all around you, including from above. With Adaptive Sound, enjoy your favorite video games and sporting events like never before. It~s the perfect way to level up your entertainment.
 

I just purchased a 55” qn90b, tv I would like to add this sound bar but i would also like to add two home stereo speakers, is it possible with this unit

Hi there!

The HW-Q600B is compatible with the SWA-9100S Wireless Rear Speaker Kit.
^Andrew
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
Samsung~s new 5.0 cu. ft. Extra-Large Capacity Front Load Washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Also, with Super Speed Wash, you can wash a full load of laundry in just 30 minutes without sacrificing cleaning performance.
 

Can you use HE liquid detergent in this washer?

Hi Detergent.

Thank you for reaching out regarding Samsung - 5.0 cu. ft. Extra-Large Capacity Smart Front Load Washer with Super Speed Wash if you can use HE detergent. Regarding your concern, this washer uses HE detergent.

I suggest you check this link to your user manual. Please go to pages 30 to 31.

https://downloadcenter.samsung.com/content/UM/202108/20210806142259370/WF8500A_DC68-04006Y-01_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144647307

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
 

Is the water filter included with the refrigerator? And if so is it already installed when it is delivered?

Hi Robin.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer.

Yes, a water filter (HAF-QIN) is included and should be installed on the fridge when delivered. If the filter is not installed, here is a link you can check for water filter installation.

Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/

You may also refer to the user manual about the:
Water filter replacement on page 69
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

Here is a link for the specs of the fridge.

https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/28-cu--ft--4-door-french-door-refrigerator-in-fingerprint-resistant-stainless-steel-rf28r7201sr-aa/#specs

If repair is needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA

One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144647245

Have a great day.

^Charles
4 years, 1 month ago
by
Posted by: 
Samsung
 
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.
 

I’ve had my dryer installed for about a week now. I don’t know why it shuts off after 5 minutes of it being on. This only started happening with a comforter. The dryer vent was cleaned out prior to install & lint cleaned out after every use. What’s wrong?

Hi Jackie.

Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry on why it won't stay on. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you with this link.

Samsung dryer will not turn on or stay on.

https://www.samsung.com/us/support/troubleshooting/TSG01001008/

Also, I have included your warranty for assistance.

https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144647204

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
33" wide Smart 3-Door French Door Refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.
 

Best Buy said I need a 30 dollar water line(required accessory) for this refrigerator. Do I need a "special" water line?

Hello.

Thank you for reaching out regarding your Samsung - 19.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with Wi-Fi if you need to have a special water line. Regarding your concern, this refrigerator has an external water line; hence you need to purchase water line installation kits that are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 1/4" (6 mm) compression nut.

I suggest you check this link to your user manual for assistance. Please go to pages 28 to 30.

https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144647143

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung