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- Answer Count73539
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Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.
Is there a recommended external vent for this model?
Hello Jack,
Thank you for reaching out. We appreciate you letting us know your inquiry if there's a recommended external vent for this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this microwave oven is compatible with the following three types of ventilation:
A. Outside Top Exhaust (Vertical Duct)
B. Recirculating (Non-Vented Ductless)
C. Outside Back Exhaust (Horizontal Duct)
Here is a link to the installation guide about installing this microwave. See pages 11-17 for the ventilation types you can check.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645392
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if there's a recommended external vent for this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this microwave oven is compatible with the following three types of ventilation:
A. Outside Top Exhaust (Vertical Duct)
B. Recirculating (Non-Vented Ductless)
C. Outside Back Exhaust (Horizontal Duct)
Here is a link to the installation guide about installing this microwave. See pages 11-17 for the ventilation types you can check.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645392
Thank you, and stay safe!
-Angelica
4 years, 1 month ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Model RS23A500ASR Do not have a water supply. What do I press to turn the indicator inside refrigerator from on to off. Additionally, how to change the temperature inside refrigerator and freezer.
Hi Elly.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 23 cu. ft. Smart Counter Depth Side-by-Side Refrigerator in Stainless Steel (RS23A500ASR).
Here are some links to guide how to "power on" the appliance and change the internal temperature.
You may also refer to the user manual for the;
Refrigerator at a glance 15-16 look for (6) the "Feature Panel" location
Feature panel 31 to make the changes on the fridge
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645419
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 23 cu. ft. Smart Counter Depth Side-by-Side Refrigerator in Stainless Steel (RS23A500ASR).
Here are some links to guide how to "power on" the appliance and change the internal temperature.
You may also refer to the user manual for the;
Refrigerator at a glance 15-16 look for (6) the "Feature Panel" location
Feature panel 31 to make the changes on the fridge
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645419
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung
From multiple casserole dishes to two full racks of cookies, these large 5.1 cu. ft. ovens easily accommodate the busy home kitchens.
Does this appliance has a microwave feature?
Hello SixPack,
Thank you for reaching out. We appreciate you letting us know your inquiry if this appliance has a microwave feature. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, it does not have a microwave feature.
Here is a link to the user manual to learn more about operating the oven. See page 16.
https://downloadcenter.samsung.com/content/UM/202002/20200210163459233/NV51R5511D_AA_DG68-01126A-02_EN-MES-CFR.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645376
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this appliance has a microwave feature. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, it does not have a microwave feature.
Here is a link to the user manual to learn more about operating the oven. See page 16.
https://downloadcenter.samsung.com/content/UM/202002/20200210163459233/NV51R5511D_AA_DG68-01126A-02_EN-MES-CFR.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645376
Thank you, and stay safe!
-Angelica
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
is this an electric washer? i do not have gas supply to my condo. everything needs to be electric.
Greetings!
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam - White.
This washing machine is powered by electricity. An AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required for this washer to operate.
I have shared the user manual link below. Please access the link and turn to pages 17 and 57 for the electrical requirements.
https://downloadcenter.samsung.com/content/UM/201904/20190416104854054/WW22K6800AW-A2_03645A-04_A2.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144645348
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam - White.
This washing machine is powered by electricity. An AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required for this washer to operate.
I have shared the user manual link below. Please access the link and turn to pages 17 and 57 for the electrical requirements.
https://downloadcenter.samsung.com/content/UM/201904/20190416104854054/WW22K6800AW-A2_03645A-04_A2.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144645348
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel
Samsung refrigerator: Organize your groceries your way with this 4-door Flex French door refrigerator, which features a Cool Select Plus area that can be used as extra refrigerator or freezer space. Gallon door storage keeps your family's favorite drinks handy.
My rf23j9011sg refrigerator will not get cold. I’ve changed the start relay protector, I tried changing the temperature but it never changed stays on 61 f. Do I need to add Freon?
Hi Arlene,
We appreciate your patience in dealing with the situation you're having right now with your 22.5 Cu. Ft. Counter Depth 4-Door Flex French Door Fingerprint Resistant Refrigerator with Convertible Zone not cooling properly. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Before adding freon, here are some steps you might like to check.
Cooling issues with Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Refrigerator, Freezer, or FlexZone is not cooling enough https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Cooling Off mode (Demo mode) on your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00048861/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23J9011SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645318
Have a great day.
^Charles
We appreciate your patience in dealing with the situation you're having right now with your 22.5 Cu. Ft. Counter Depth 4-Door Flex French Door Fingerprint Resistant Refrigerator with Convertible Zone not cooling properly. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Before adding freon, here are some steps you might like to check.
Cooling issues with Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Refrigerator, Freezer, or FlexZone is not cooling enough https://www.samsung.com/us/support/troubleshooting/TSG01001029/
Cooling Off mode (Demo mode) on your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00048861/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23J9011SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645318
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
Samsung~s 28 cu. ft. large capacity, 3-Door French Door Family Hub refrigerator is beautifully designed, with sleek-edge doors and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges. Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever.
Does this refrigerator have warranty?
Hi Fab92
Thank you for reaching out regarding your Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Family Hub if this has a warranty. Regarding your this refrigerator has a warranty. Here are the details of the warranty.
One (1) year parts and labor
Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years Labor on Digital Inverter Compressor Only
I suggest you check this link for a copy of your warranty.
https://www.samsung.com/us/support/service/warranty/RF28T5F01SG/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144645264
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Family Hub if this has a warranty. Regarding your this refrigerator has a warranty. Here are the details of the warranty.
One (1) year parts and labor
Five (5) years of parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years Labor on Digital Inverter Compressor Only
I suggest you check this link for a copy of your warranty.
https://www.samsung.com/us/support/service/warranty/RF28T5F01SG/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144645264
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 43" Class 7 Series LED 4K UHD Smart Tizen TV
Upgrade your home entertainment setup with this 43-inch Samsung LED Smart TV. Tizen OS provides access to popular streaming services, while the 4K Ultra HD resolution delivers true-to-life picture quality. This Samsung LED Smart TV is compatible with several virtual assistants for voice control, and the HDMI and USB inputs connect to external sources.
Is the initial setup easier with a phone or the smart remote?
Hi there DJ,
It really just depends on your preference, as there are no differences in either setup process. We recommend referring to this link for step-by-step instruction for both set up while using the remote or the SmartThings app: https://www.samsung.com/us/support/answer/ANS00062199/
^Brie
It really just depends on your preference, as there are no differences in either setup process. We recommend referring to this link for step-by-step instruction for both set up while using the remote or the SmartThings app: https://www.samsung.com/us/support/answer/ANS00062199/
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 43" Class 7 Series LED 4K UHD Smart Tizen TV
Upgrade your home entertainment setup with this 43-inch Samsung LED Smart TV. Tizen OS provides access to popular streaming services, while the 4K Ultra HD resolution delivers true-to-life picture quality. This Samsung LED Smart TV is compatible with several virtual assistants for voice control, and the HDMI and USB inputs connect to external sources.
Can I watch Netflix, Paramount, Prime and Apple TV on this set ?
Hi Sagores,
Yes Netflix, Paramount+, Amazon Prime, and Apple TV are available on the TU7000 TV.
^Brie
Yes Netflix, Paramount+, Amazon Prime, and Apple TV are available on the TU7000 TV.
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 55" Class 7 Series LED 4K UHD Smart Tizen TV
Improve your viewing experience with this 55-inch Samsung smart TV. The variety of applications offer easy access to content on popular streaming services, and the intuitive interface makes finding your favorite shows simple. Boasting native 4K resolution and advanced HDR technology, this Samsung smart TV enriches your movie nights with stunningly detailed visuals and lifelike colors.
what year was this tv manufactured
Hi there,
The Samsung TU7000 is a 2020 model TV.
^Brie
The Samsung TU7000 is a 2020 model TV.
^Brie
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
how to remove cc
Hi Alabama11,
You can turn Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to Settings > General > Accessibility > Caption Settings.
^Brie
You can turn Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by going to Settings > General > Accessibility > Caption Settings.
^Brie
4 years, 1 month ago
by
Posted by:
Samsung