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April 24, 2013
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October 2, 2026
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Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Dual Ice Maker - Stainless Steel

Smart counter depth 4-Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.

How do I purchase and change out a door if it is scratched/damaged?

Hi Jenn,

Great question! We appreciate your query concerning the fridge. Visit samsungparts.com should you wish to purchase a door. A qualified technician must perform any servicing.

Kindly check out the User's Manual on pages 25-32 for the Step-by-step installation of changing the door:
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide them with this number 1144873538 to help our team pull up your information.

Thank you for being a valued customer of Samsung. Have a great day.

^Chrystel

4 years, 1 month ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Black Stainless Steel

The Samsung Smart Slide-In Induction range with Flex Duo,~ Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame~ technology giving the visual of gas cooking, with the precision of induction cooking.

The picture shows a roller glide rack in the lower oven. 1. Can it be used in the upper oven instead? 2. Can we purchase another roller glide rack for the upper oven?

Hi, Glidingrack.

Glad you asked about the range gliding rack and if this can be used on the lower rack. We recommend using the gliding rack for the upper oven and the wire rack for the lower oven.

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 1 month ago

Posted by:

Samsung

Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Navy Glass

Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.

Does the matte gray glass have shine to it? If so, can you see fingerprints? Does the black stainless scratch easily?

Hi Spars1,

Glad you asked about the fridge. Yes, the matte gray glass has a shiny finish and is fingerprint-resistant. Scratches may vary depending on the appliance's usage.

Do not use abrasive or harsh cleansers such as window sprays, scouring cleaners, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or petroleum cleansers on exterior surfaces (doors and cabinet), plastic parts, door, and interior liners, and gaskets. These can scratch or damage the material.

Have a great day.

^Chrystel

4 years, 1 month ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with 18K BTU Dual Power Burner & Self Clean - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Where is the gas hookup on the back of the stove? What side is it on?

Hi, jhankr71.

Glad you asked about the range on where is the gas hook up. For checking the gas hook-up, we highly suggest a qualified service technician or installer check on this for you.

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 1 month ago

Posted by:

Samsung

Samsung - 30" Microwave Combination Wall Oven with Flex Duo, Steam Cook and WiFi - Stainless Steel

The Samsung Microwave Combination Wall Oven has steam cooking, so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. In the microwave oven, Speed Power Convection technology reduces cooking time. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display.

The glass tray seems to be heavier than what the rotation mechanism can hold. It stops turning. if you take the glass tray out it works. Any suggestions ?

Hi Marsam,

Thank you for bringing this to our attention. We apologize for the inconvenience since the turntable stops turning.

While turning, the turntable comes out of place or stops turning. There is no roller ring, or the roller ring is not properly in place. Install the roller ring and then try again.

You can check the user's manual on page 20.
Here's the user's manual link: https://downloadcenter.samsung.com/content/UM/201909/20190919094011487/NQ70M7770D_AA_DE68-04447A-03_EN-MES-CFR.pdf

On page 78, you can check the troubleshooting guide for the turn table on the link above.

If you have inquiries and need further assistance, you can contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Once you contact us, you can provide this reference number 1144873272.

Thank you for choosing Samsung, and have a great day!

^Rainly

4 years, 1 month ago

Posted by:

Samsung

Samsung - 65" Class QN95B Neo QLED 4K Smart TV (2022)

Brilliant details shine even in daylight with Samsung~s ultra-precise Quantum Mini LEDs. Immerse yourself in a next level viewing experience with an impossibly slim profile. Experience everything you watch transformed to 4K by AI-powered neural networks.

Does this model have an eARC ?

Hi there - It sure does! eARC is supported in HDMI port number 3 on the QN95B TV's One Connect Box.
~ Samsung Specialist

4 years, 1 month ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1

See all Q&A for this product

Where is the detergent dispenser

Hi Colleen,

We appreciate your question about the location of the detergent dispenser.

The location of the detergent dispenser is on the left side of the control panel knob. Its a drawer that can be pulled to reveal the detergent dispenser.

For a visual overview of the washer, please refer to page 15 of the user manual I have shared below.

https://downloadcenter.samsung.com/content/UM/202207/20220701140246912/WF6000T_UM_DC68-04006R-03_EN_CFR_MES_R.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, provide them this number 1144872990 and it will help our team pull up your information.

Leo

4 years, 1 month ago

Posted by:

Samsung

Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Air Fry - Stainless Steel

Creating delicious and healthier* meals just got easy and fast with this beautiful Freestanding Gas range offering Air Fry mode & Convection. *As compared to deep frying

Is this a true convection oven? Or is it a conventional oven with a convection mode?

Hi LK.

Glad that you ask if this range is true convection or conventional oven. This range model is a true convection oven.

Have a great day.

Melardo

4 years, 1 month ago

Posted by:

Samsung

Samsung - 6.0 cu. ft. Front Control Slide-in Gas Range with Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-in Gas Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.

Does this gas Range have a self clean mode?

Hi, RuthieO.

Glad you ask about the range if this has the Self Clean mode. Yes, this range has the self-clean mode.

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 1 month ago

Posted by:

Samsung

Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel

Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.

Are the shelves in a Samsung three door fridge adjustable?

Hi Bullnettle,

Great question! We appreciate your query regarding the shelves. This unit model has adjustable shelves for your convenience.

Have a great day.

^Chrystel

4 years, 1 month ago

Posted by:

Samsung