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    April 24, 2013
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Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
 

Is this gas or electric?

Hi Mama,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave Agitator and Soft-Close Lid - White.

This washer is operated using electricity. The washer will need a 120 Volt 60 Hz 15 AMP fuse or circuit breaker to operate properly.

I have shared the user manual link below. Please access the link and turn to pages 16 and 55 for electrical requirements.

https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144632019

Leo
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry &amp; Convection+ - Stainless Steel
Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Stainless Steel
The Samsung Smart Instant Heat Slide-in Induction Range with Air Fry and Convection+ is powered by induction, making it hyperfast, which means less waiting and more cooking. Air Fry mode lets you enjoy healthier fried foods fast. Air Fry tray included.
 

size of the elements

Hi danny,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Stainless steel.

I have shared the sizes of each element below.

a. Left Rear: 7 inches.
b. Left Front: 7 inches.
c. Right Front: 11 inches.
d. Right Rear: 6 inches.

I have also shared the user manual link below. Please access the link and turn to page 23 for the location of the induction cooktop elements and controls.

https://downloadcenter.samsung.com/content/UM/202206/20220613144426238/NE63B8611-01_EN_MES_CFR_220414.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144631948

Leo
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 7.6 cu. ft. Kimchi &amp; Specialty 2-Door Chest Refrigerator - Silver
Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator - Silver
Samsung~s 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator features super precise cooling to store, preserve and ferment specialty foods at their optimal temperature.
 

Hello does this freezer send notifications when I need to change the filter?

Hi Chris2414.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator.

If by the filter you mean the deodorizer, here is a quick note about them.

Deodorizers are semi-permanent units that do not need to be replaced.

If you smell something funny within the fridge, that is a good indication of cleaning the deodorizers, but no notification will be sent out.

You may also refer to the user manual about the "Cleaning the Deodorizers" on page 15.

https://downloadcenter.samsung.com/content/UM/202102/20210208103948291/DA68-02594B-00_UM_RP3000_NA_EN-CFR-MES_201113.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144631900

Have a great day.

^Charles
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel
Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
 

power went out and now cant use oven and just flashes test mode? how to turn off?

Greetings,

Thank you for reaching us about the Samsung range. We apologize for the inconvenience of having a test error code.

I will provide you with a link that indicates the meaning of the test error code on your Samsung range.

Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001948/.

If you have inquiries and need further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung!

Ticket number: 1144631897

^Rainly
4 years, 1 month ago
by
Posted by: 
Samsung
 
Provide the required venting your dryer needs with this Samsung side vent kit. The reversible design offers left- or right-sided installation, and the simple instructions make setup quick and easy. Compatible with both gas and electric dryers, this Samsung side venting kit provides convenient moisture removal for your laundry room.
 

What side vent kit will work on a DV45K7600E(G) or a DV45K7100E(G)

Hi Shirley.

Thank you for reaching out regarding your Samsung - Side Vent Kit if this will work with DV45K7600E(G) or a DV45K7100E(G). Regarding your concern, this is a universal side vent kit, which will work for all Samsung models.

I suggest you check this link to where you can purchase the side vent kit.

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DV-2A.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144631867

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
Provide the required venting your dryer needs with this Samsung side vent kit. The reversible design offers left- or right-sided installation, and the simple instructions make setup quick and easy. Compatible with both gas and electric dryers, this Samsung side venting kit provides convenient moisture removal for your laundry room.
 

Will this side vent Kit work with a Samsung Model DV48H7400EW/A2

Hi NeedDryerHelp.

Thank you for reaching out regarding your Samsung - Side Vent Kit; if this will work with a Samsung Model DV48H7400EW/A2. Regarding your concern, this is a universal side vent kit, which will work for all Samsung models.

I suggest you check this link to where you can purchase the side vent kit.

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DV-2A.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144631843

Thank you for being a valued customer of Samsung. Have a great day.

^Camille
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
A counter-depth refrigerator that is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.
 

Is the water filter located inside the refrigerator compartment for easy access to change it?

Good day Mary.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry.

Ues, the water filter is located in the fridge section, in between the two crisper drawers.

You may also refer to the user manual about the "Refrigerator at a glance"
on page 15.
https://downloadcenter.samsung.com/content/UM/202106/20210623101812172/FDR_AW2-14-CD-FL_DA68-03873A-04_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144631783

Have a great day.

^Charles
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung front control slide-in gas range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
 

Does the Samsung model NX60T8511SS include a broiler....and where is it located? How wide is the broiler?

Hi Cyndi,

Thank you for reaching us about the parts of the Samsung refrigerator.

You can check the parts on this link on page 14: https://downloadcenter.samsung.com/content/UM/202206/20220613145102759/NX9000T_NX60T8511SS_AA_DG68-01221A-07_EN_MES_CFR_220414.pdf.


If you have inquiries and need further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung!

Ticket number: 1144631743

^Rainly
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Black Stainless Steel
Samsung~s 26.5 cu. ft. large capacity, 3-Door French Door Family Hub Refrigerator, is beautifully designed with a minimal dispenser and sleek-edge doors with modern handles. The clean lines and modern form blend beautifully into any kitchen, while the fingerprint resistant finish withstands everyday smudges.
 

There's trim and either side of our fridge space, what is the width between the outside of the wheels/bottom of the fridge?

Hi Vamp8267.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 26.5 cu. ft. Large Capacity 3-Door French Door Refrigerator with Family Hub and External Water & Ice Dispenser.

Here are the links for the measurements available.

You may also refer to the user manual about the "Clearance" measurement page on page 18

https://downloadcenter.samsung.com/content/UM/202102/20210208113251781/FDR_RF6000T_DA68-04014A-00_EN-MES-FR_F-Hub_USA.pdf

I highly recommend visiting this link for the reference guide:

http://image-stgus.samsung.com/SamsungUS/home/home-appliances/refrigerators/3-door-french-door/pdp/rf27t5201/pdf/WillitFit_RF27T5201.pdf

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF27T5501SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144630431

Have a great day.

^Charles
4 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 32&quot; Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
 

Is this compatible with HDCP 32.2?

Hi - HDCP 2.2 is supported on all 3 HDMI ports of the Q60A TV. ^Gina
4 years, 1 month ago
by
Posted by: 
Samsung