Samsung
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- First AnswerApril 24, 2013
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Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. Sensor Cook technology allows you to automatically adjusts cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.
does it have express cooking feature
Hi Sky1,
We are glad to hear that you are interested in our Samsung microwave. This product does not have express cooking feature, but the good thing about this, it comes with a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product feature: See page 17.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843007) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad to hear that you are interested in our Samsung microwave. This product does not have express cooking feature, but the good thing about this, it comes with a variety of preset cooking options put convenient meals with fresh ingredients at your fingertips.
You may click the link below to learn more about the product feature: See page 17.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
To further assist you, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144843007) to help our team pull-up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black
Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.
I have a Samsung 70" TU 7000 on an articulating mount.....can the sound bar be mounted to the TV....and if so....should it be mounted above or below the TV...I would think above so the up firing speakers can bounce of the ceiling...figured id check
Hi atmos5,
The HW-Q750B Soundbar has mounting holes at the bottom of the Soundbar so it will need to be mounted under the TV. The unit itself weighs 10.6lbs any mount that can handle less than that should be avoided.
The screws used to hold the provided mounting bracket plates are a M4 x L10 screw, (4mm diameter by 10mm long).
~Samsung Solutions
The HW-Q750B Soundbar has mounting holes at the bottom of the Soundbar so it will need to be mounted under the TV. The unit itself weighs 10.6lbs any mount that can handle less than that should be avoided.
The screws used to hold the provided mounting bracket plates are a M4 x L10 screw, (4mm diameter by 10mm long).
~Samsung Solutions
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Customizable Panel Colors - Navy Glass
Smart Counter Depth 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice bites.
Hi. Is the Bespoke stainless steel fingerprint resist?
Greetings,
Thank you for asking about the fingerprint resistance of the Samsung refrigerator. With this model, we don't offer stainless steel color.
You can check the available colors on this link: https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Bespoke%20Counter%20Depth%204-Door%20Flex%E2%84%A2%20Refrigerator%2023%20cu.%20ft.%20in%20st
We also offer a different bespoke model with stainless steel and finger print resistance.
You can check it on this link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-stainless-steel-rf24bb6600qlaa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144841536.
^Rainly
Thank you for asking about the fingerprint resistance of the Samsung refrigerator. With this model, we don't offer stainless steel color.
You can check the available colors on this link: https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Bespoke%20Counter%20Depth%204-Door%20Flex%E2%84%A2%20Refrigerator%2023%20cu.%20ft.%20in%20st
We also offer a different bespoke model with stainless steel and finger print resistance.
You can check it on this link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-3-door-french-door-refrigerator-24-cu-ft-with-beverage-center-in-stainless-steel-rf24bb6600qlaa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144841536.
^Rainly
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 22 cu. ft. Smart 3-Door French Door Refrigerator - Black Stainless Steel
Samsung's 22 cu. ft. Smart 3-Door French Door refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.
How are the doors opened, no external handles...
Hi Kcoop,
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the fridge.
There are recessed wells for opening on the top section of the freezer and on the underside of the two main doors.
Please see the link for the pictures of the door.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/22-cu-ft-smart-3-door-french-door-refrigerator-in-black-stainless-steel-rf22a4121sg-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144841413) to help our team pull up your information.
Have a great day.
^Charles
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the fridge.
There are recessed wells for opening on the top section of the freezer and on the underside of the two main doors.
Please see the link for the pictures of the door.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/22-cu-ft-smart-3-door-french-door-refrigerator-in-black-stainless-steel-rf22a4121sg-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144841413) to help our team pull up your information.
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless Steel
Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.
I'm getting a error msg Code C-D0 and now my oven is not working at all I just bought it on 10/27/2020 not even 18 months and I'm having this issue twice the 1st time I just turn it off and on. But now is not working at all
Greetings!
We realize that this situation is difficult since the range is used regularly to prepare meals.
To help you with this, I am providing the user manual link to guide you on the concern you're having below. Please refer to page 52 of the user manual.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144841239 and it will help our team pull up your information.
Leo
We realize that this situation is difficult since the range is used regularly to prepare meals.
To help you with this, I am providing the user manual link to guide you on the concern you're having below. Please refer to page 52 of the user manual.
https://downloadcenter.samsung.com/content/UM/202103/20210316115610650/NE59J7850WS_AA_DG68-00600A-09_EN-MES-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number 1144841239 and it will help our team pull up your information.
Leo
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Matte Black Steel
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
I want to know if this is finger print resistance
Hi Mariecris,
We appreciate your interest in the Samsung refrigerator. Yes, this model has finger print resistance.
You can check it on the Samsung page under specifications.
Here's a link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-23-cu--ft-with-top-left-and-family-hub--panel-in-charcoal-glass-and-matte-black-steel-middle-and-bottom-panels-rf23bb89008maa/#specs.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number: 1144833564.
Thank you for choosing Samsung, and have a great day!
^Rainly
We appreciate your interest in the Samsung refrigerator. Yes, this model has finger print resistance.
You can check it on the Samsung page under specifications.
Here's a link: https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-23-cu--ft-with-top-left-and-family-hub--panel-in-charcoal-glass-and-matte-black-steel-middle-and-bottom-panels-rf23bb89008maa/#specs.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number: 1144833564.
Thank you for choosing Samsung, and have a great day!
^Rainly
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Black Stainless Steel
Sleek, built-in look, 22.6 cu. ft. large capacity refrigerator with FlexZone helps keep family's food organized.
What’s the running wattage?
Hi Max,
Thank you for asking about the wattage of the Samsung refrigerator. The energy consumption is 633 kWh/Year.
You can check it on the Samsung website under specs.
Here's the Samsung link: https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840614.
^Rainly
Thank you for asking about the wattage of the Samsung refrigerator. The energy consumption is 633 kWh/Year.
You can check it on the Samsung website under specs.
Here's the Samsung link: https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/23-cu--ft--capacity-counter-depth-4-door-french-door-refrigerator-rf23m8070sg-aa/#specs
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840614.
^Rainly
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Dose a pre existing water line need to be installed or will the paid service provided through best buy get it all done?
Hi waterline,
Glad you ask about the pre-existing water line. Yes, you need a pre-existing water line that will be connected to your Samsung refrigerator, especially if there's an ice maker and water dispenser.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840360.
^Rainly
Glad you ask about the pre-existing water line. Yes, you need a pre-existing water line that will be connected to your Samsung refrigerator, especially if there's an ice maker and water dispenser.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840360.
^Rainly
4 years, 1 month ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Is it self defrost?
Hi there,
Glad you ask about the self-defrost of the Samsung refrigerator. Yes, this model has a self-defrosting feature, and cracking noise occurs during the defrosting cycle.
Also, do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840187.
^Rainly
Glad you ask about the self-defrost of the Samsung refrigerator. Yes, this model has a self-defrosting feature, and cracking noise occurs during the defrosting cycle.
Also, do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144840187.
^Rainly
4 years, 1 month ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
When using the upper oven for convection bake and using the cook timer function, the cook timer starts counting down immediately when the oven starts, there is no preheat timer. Is the oven functioning correctly?
Hi KNich,
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the range.
The preheat time needs to be added to the cooking time since there is no separate preheat timer for the unit. You can also connect the range to the SmartThing app to have more control and option for the range.
Single mode on page 34
Installation Guide on page 56
https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839489) to help our team pull up your information.
Have a great day.
^Charles
This is very interesting. Thank you for bringing it to our attention.
We appreciate that you raised this question regarding the range.
The preheat time needs to be added to the cooking time since there is no separate preheat timer for the unit. You can also connect the range to the SmartThing app to have more control and option for the range.
Single mode on page 34
Installation Guide on page 56
https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144839489) to help our team pull up your information.
Have a great day.
^Charles
4 years, 1 month ago
by
Posted by:
Samsung