Samsung

Samsung's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
73513
Helpfulness Votes
37,917

First Answer
April 24, 2013
Last Answer
August 7, 2026
Featured Answers
0
Best Answers
3940

Samsung's Reviews

Samsung has not submitted any reviews.

Samsung's Questions

Samsung has not submitted any questions.

Samsung's Answers

<<prev 1 ... 3526 3527 3528 3529 3530 ... 7352 next>>

Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.

Will it pair with a Onn Roku tv?

Hi Angelc1913! The HW-A430 Soundbar is not brand restricted and features an Optical port as well as Bluetooth connectivity; if your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. ^Patty

4 years, 2 months ago

Posted by:

Samsung

Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.

Do I have to have a samsung TV. to purchase this sound bar

Hi! The HW-A430 Soundbar is not brand restricted and features an Optical port as well as Bluetooth connectivity; if your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. ^Patty

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

where can i download the templates for top and wall?

The manual and templates are missing for my microwave that i bought 2 days ago.I called the samsung and store both said they can't help me.Is there any place that i can download these somewhere?

Hello Preston,

Thank you for reaching out and sharing your feedback about your Samsung microwave. We are sorry to hear that you're missing the manual and templates of your microwave. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf for the user's manual.

You can also check this link https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA for the warranty information of the product.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144548826.

-Noraina

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.

See all Q&A for this product

I have a Samsung Microwave UN43NU6900BZA and it stopped working. It lights up but it does not heat food. Could it have stopped working because the filters are dirty? My renter took the manual so I have no way to look up anything in troubleshooting.

Hello SUZ,

Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it stopped working and not heating food. We are saddened to hear that you no longer have the user's manual. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you if your microwave is not heating or has stopped working.

You can check this link https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf for the user's manual. Just go to page 21 for the troubleshooting guides.

If repair is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/ME16A4021AS/AA for the warranty information of your microwave.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144546650.

-Noraina

4 years, 2 months ago

Posted by:

Samsung

Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black stainless steel

Heavy-duty StormWash system has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.

Does it come with a power cord. The specs lead me to believe it does not and I need to order one with the washer.

Hi AKP,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Black stainless steel.

The dishwasher does not come with a power cord. The cord has to be purchased separately. The dishwasher can be configured to work with a power cord or a direct wired electrical connection. I have shared the installation link below. Please access the link and turn to page 10.

https://downloadcenter.samsung.com/content/UM/201908/20190813171741880/Install_DK7000KM_DD81-02034B-02_EN-FR-ES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144543593

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking with your oven simple and fun.

See all Q&A for this product

The Product Depth is 28 11/16 inches. Is it without the handle? Is the handle removable? How many inches the handle adds on?

Hi Lara,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry - Stainless steel.

The depth of the range can be found below.

a. Depth without the door handle: 26 7/16 inches.
b. Depth with the door closed and handle included: 28 11/16 inches.
c. Depth with door fully open: 49 1/4 inches.

I have shared the installation guide link below. Please access the link and turn to page 11 for the complete dimension of the range.

https://downloadcenter.samsung.com/content/EM/202103/20210317173440561/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144543411

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Internal Water Dispenser - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and Internal Water Dispenser. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

Hi there, I would like to know if this refrigerator is the same model as the Samsung 28 cu. ft with Auto-Fill Pitcher Model:RF28T5021SR/AA / SKU:6417768 but just WITHOUT the water pitcher and an internal water dispenser? Thank you!

Hi GabbyDabby,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with Internal Water Dispenser - Stainless steel.

Yes, you are correct. Both refrigerators are of the same model number; the difference is the accessories. There are 4 types of this model number. I have shared the user manual link below. Please access the link and turn to pages 14 - 17 to see the different types of the same model.

https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144543303

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 60 Class Q60B QLED 4K Smart Tizen TV (2022)

Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

is this readily available? it says no delivery... thank you

Hi Michael! The 60” Q60B is currently available. However, it may be unavailable at your local store or for delivery to your area. Please continue to check the website or contact your local Best Buy for more information. ^Gina

4 years, 2 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Super Speed Dry - Ivory

Samsung~s Smart Dial Dryer uses AI power to learn and recommend your favorite drying cycles, dries clothing in just 30 minutes with Super Speed Dry,* and eliminates 99.9% of germs and bacteria with Steam Sanitize+.**

Is this machine plug to a 15 ampes? Does it come with a standard power cord like a tv,lamps? Is heat going run when it on a standard 120v (15 ampes)?

Hi Ashley,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Super Speed Dry - Ivory.

Most U.S. dryers require a 120 / 240 volt, 60 Hz AC approved electrical service. Some require 120 / 208 volt,
60 Hz approved electrical service. The electric service requirements can be found on the data label located
behind the door. A 30-ampere fuse or circuit breaker on both sides of the line is required.

• If a power cord is used, the cord should be plugged into a 30-ampere receptacle.

• The power cord is not provided with U.S. electric model dryers. This cord is sold separately.

I have shared the user manual link below. Please access the link and turn to pages 21 - 22 for the electrical requirements.

https://downloadcenter.samsung.com/content/UM/202102/20210219070959861/DV8600A_SimpleUX_DC68-04179B-00_EN_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144543189

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Super Speed Dry - Brushed Black

Is it really a 120v 15Amp? The website says it is

Hi Dana,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Super Speed Dry - Brushed black.

Most U.S. dryers require a 120 / 240 volt, 60 Hz AC approved electrical service. Some require 120 / 208 volt,
60 Hz approved electrical service. The electric service requirements can be found on the data label located
behind the door. A 30-ampere fuse or circuit breaker on both sides of the line is required.

• If a power cord is used, the cord should be plugged into a 30-ampere receptacle.
• The power cord is not provided with U.S. electric model dryers. This cord is sold separately

I have shared the user manual link below. Please access the link and turn to page 22 for the electrical connection.

I have also shared the specification sheet below and it shows electrical requirements are 120 or 240 Volts with 30 Amps.

https://image-us.samsung.com/SamsungUS/home/home-appliances/dryers/dve50a8600v-a3/2021_DVE50A8600V_V3.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144543102

Leo

4 years, 2 months ago

Posted by:

Samsung