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 Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Black Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
 

Does the refrigerator use a standard power outlet? I want to set It up in my garage to be a back-up for my house, and I have the typical 3-prong outlets but wanted to confirm

Hi Brian,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 17.6 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Black stainless steel.

Yes, the refrigerator uses a 3-prong power cord. I have shared the user manual link below. Please access the link and turn to page 6.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505445

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
 

My washer does not run but it’s on. Seems something is stuck.

Hi Luis1.

Thank you for reaching out regarding Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam; it's on but won't spin. I am sorry to learn about it. Regarding your concern, I will be providing you with a link to help you troubleshoot this.

Samsung washing machine won't spin or won't stop spinning.

https://www.samsung.com/us/support/troubleshooting/TSG01000997/

Also, I have included your warranty for assistance.

https://www.samsung.com/us/support/service/warranty/WW22K6800AW/A2

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144505427

^Camille
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Black Stainless Steel
Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
 

The instructions/dimensions on Page 7 say "maximum depth 12." That can't be right? How deep (minimum) should the cabinet above be?

Hi FWir,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Black stainless steel.

You have read the mounting space correctly. Maximum cabinet depth above and beside the unit is 12 inches. Nothing has been specified for minimum depth. I have shared the user manual link below for your reference if needed.

https://downloadcenter.samsung.com/content/EM/202202/20220223181502042/Install_ME11A7510DS_AA_DE68-04709A-01_EN-MES_220120.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505386

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel
Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel
Extra-large capacity Smart 4-Door Flex refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.
 

Are the bottom "legs" adjustable?

Hi Stepmini23,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, Beverage Center and Dual Ice Maker - Stainless steel.

Yes, the legs of the refrigerator can be adjusted. I have shared the user manual link below. Please access the link and turn to page 33.

https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505352

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
 

Can this microwave combo replace your oven all together?

Hi Loretta,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless steel.

The simple answer is yes; you can use this microwave as an oven. However, for that to be possible, you need to have convection function in the microwave. In microwaves that come with a convection mode, the appliance will behave like any regular oven and can be used to bake bread, cakes, cookies, or anything else you would want to bake.

I have shared the user manual link below. Please access the link and turn to page 51 for the convection function.

https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505345

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Smart Dial - Brushed Black
Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Smart Dial - Brushed Black
Samsung~s new Smart Dial dryer uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry you can dry a full load of laundry in just 30 minutes.
 

What additional parts or connectors do I need to purchase for washer and dryer? Do they come with electrical cords?

Hi Deemaya111,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 cu. ft. Smart Dial Electric Dryer with Super Speed Dry - Brushed black.

You will need to purchase a water hose for the dryer for the steam sanitize function. I have shared the user manual link below. Please access the link and turn to page 24.

https://downloadcenter.samsung.com/content/UM/202107/20210729062007516/DV8600A_DV8800_SimpleUX_DC68-04179B-02_EN_CFR_MES_Final_Version.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505321

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.
 

2 of the knobs have all ready broken off. How do I get replacements?

Hi Kayte,

Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.

You may visit our authorized distributor for parts and accessories website. I have shared the website below.

http://www.samsungparts.com/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505316

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five heating elements and can handle multiple dishes, in different sized pans, simultaneously.
 

Does this range have an air-fryer feature?

Hi Chris,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.9 cu. ft. Flex Duo™ Freestanding Electric Range - Stainless steel.

No, this range is not equipped with an air fryer function. I have shared the user manual link below. Please access the link for your reference regarding the range.

https://downloadcenter.samsung.com/content/UM/202103/20210308171137067/NE59M6850SS_AA_DG68-00883A_05_EN.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505314

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Champagne
Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Champagne
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
 

What is the depth with the door open

Hi Jenn,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Champagne.

The depth of the dryer with the door open is 50.1 inches. I have shared the user manual link below. Please access the link and turn to page 14.

https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144505310

Leo
4 years, 2 months ago
by
Posted by: 
Samsung
 
 Samsung - 43&quot; Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Samsung - 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

Does this T.V allow for connecting two bluetooth headsets at the same time, Dual Audio Support?

Hi DaSpur - It sure does! Dual Bluetooth Audio allows you to connect multiple Bluetooth devices – for instance, pairing 2 headsets to your TV simultaneously. You can even stream 2 different audio contents to each headset when using the Multi View feature. Hope this helps! ^Gina
4 years, 2 months ago
by
Posted by: 
Samsung