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Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel

Add this versatile appliance to your kitchen and discover your inner chef. With a multitude of convenient features, like dual convection technology and an app for remote control, this freestanding Samsung range provides a high-performance cooking experience.

Do the knobs light up?

Hi Dallas,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel.

No, the knobs do not light up when in use. I have shared the user manual link below. Please access the link and turn to page 19 for the gas burners.

https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144500094

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

Bought this microwave but suction is extremely poor. Is there a fix for that. The exhaust on top is strong and noisy but minimal suction takes place from cooktop

Hi JJ,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking -Stainless Steel - Stainless steel.

I have shared a Samsung link below to help diagnose your concern with the microwave.

https://www.samsung.com/us/support/troubleshooting/TSG01202710/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144499992

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

My wall cabinets are 15.75" deep (including the doors). Can this microwave be installed like this, and where would it be bolted to?

Hello,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung microwave can be installed in your wall cabinet 15.75" deep, and where will you bolt it to. We understand how important it is, and we're here to help.

As per checking, this microwave's depth is 15 9/16”.

You may also check pages 15-17 of the installation guide for more information about installing the microwave for reference.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf

You may reach out via our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144500002

-Angelica

4 years, 2 months ago

Posted by:

Samsung

Samsung - 75 Class QN900B Neo QLED 8K Smart Tizen TV (2022)

Experience our best picture yet with ultra-premium Samsung Neo QLED 8K. Discover a world of vivid colors and details in the deep dark blacks and light bright whites, all from a vast grid of precision Mini LEDs. And with its edge-to-edge Infinity Screen, it~s easy to dive into this breathtaking 8K picture.~ ~Utilizes AI-Based formulas to upscale to 8K Resolution. Resulting picture may vary based on source content.

How does the multiview work?

Hi Fomelu1! Multi View on the QN900B allows you to watch up to four things at once on your TV, including what’s on your Smartphone. Whether it's live stats for the sports you’re watching or cheat videos while you play a game, you can see them all simultaneously on the big screen. While multiple HDMI inputs can’t be viewed simultaneously, here’s an example of how you can use this feature: On the left or right of your TV screen, you can play content from apps like Samsung TV Plus and YouTube, connected HDMI devices, Antenna or Cable, Screen mirroring/Apple Airplay, Casting from a phone, or USB devices. ^Gina

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

It shows hooks for a rack, but doesn't show a rack, is it included in the box with the microwave or is illustration for a different model?

Hello zz,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if a rack is included in the box with the microwave or is an illustration for a model. We understand how important it is, and we're here to help.

As per checking, this microwave includes a Wire Rack.

You may also check pages 8-9 of the user manual to know what other parts come with this microwave for reference.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf

You may reach out via our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144499913

-Angelica

4 years, 2 months ago

Posted by:

Samsung

Samsung - 30" Single Wall Oven with Flex Duo, Steam Cook and WiFi - Stainless Steel

The Samsung Single Wall Oven has steam cooking so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. Enjoy the comfort of Analog-Knobs combined with the advanced technology of a touch controlled digital display. The removable Smart Divider splits one oven into two, creating two independent temperature controls to cook multiple dishes simultaneously.

Can this be installed under a cooktop ?

Hi Lisa,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 30" Single Wall Oven with Flex Duo, Steam Cook and WiFi - Stainless steel.

Yes, gas or electric cooktops may be installed over this oven. I have shared the installation guide below. Please access the link and turn to page 6 for the cabinet dimension.

https://downloadcenter.samsung.com/content/EM/202003/20200306172627089/Install_NW9000K_DG68-00862A-09_EN-MES-CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144499937

Leo

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.

Can you turn off the microwave function and just use the convection?

Hello Gman,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can turn off the microwave function and use the convection. We understand how important it is, and we're here to help.

This Samsung microwave has a Convection bake/roast option, which uses dry heat to cook brown food. Press the button to start using the option.

You may also check pages 38-39 of the user manual to learn more about using the Convection bake/roast option.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf

You may reach out via our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144499857

-Angelica

4 years, 2 months ago

Posted by:

Samsung

Samsung - BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center - Custom Panel Ready

Extra-large capacity 3-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. A revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

What color panels come standard with the fridge?

Hi Sherry,

Thank you for reaching us regarding the standard color panels of the Samsung refrigerator.

You can check it on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/RF30BB6600_V8.pdf.

For further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung, and have a great day!

ticket number: 1144499818

^Rainly

4 years, 2 months ago

Posted by:

Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

Does Samsung microwave ME18H704SFS supposed to have a charcoal filter?

Hello Anne,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if the Samsung microwave with model number ME18H704SFS is supposed to have a charcoal filter. We understand how important it is, and we're here to help.

As per checking, this microwave has a charcoal filter which already comes in the package.

You may also check page 23 of the user manual for information if your filter needs replacement.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf

You may reach out via our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144499795

-Angelica

4 years, 2 months ago

Posted by:

Samsung

Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel

Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

Where can I get a replacement doors for the top and bottom doors?

Dear Valued BestBuy Client,

To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Open 24/7.

They can either answer your question or transfer you to your local store to answer your specific questions.

Ticket number: 1144499782
^Rainly

4 years, 2 months ago

Posted by:

Samsung