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    April 24, 2013
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 Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
 

I have a large Samsung w/grilling unit that I have had for years. It is now getting tired and time to replace. I have just purchased the 1.4 with sensor cooking. concerned about lighting is there a way to replace the bulb?

Hi GMama,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Stainless steel.

If the light bulb needs to be replaced, please get in touch with us so we can setup someone to replace it for you. I have shared the user manual link below. Please access the link and turn to page 17 to know where the light is, and page 20 to know what to do to change the light.

https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144461647

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
Bring convenient restaurant-style features to your kitchen with this stainless steel Samsung gas cooktop. Four burners provide flexibility to cook multiple dishes simultaneously, and various outputs let you maintain a low simmer or quickly boil water. Continuous grating makes it easy to slide saucepans and skillets smoothly and easily across this Samsung gas cooktop.
 

Our cut out width is 28 5/8, depth is 20 1/2 and height 26 inches. Will this cooktop fit and work?

Hello.

Thank you for reaching out regarding Samsung - 30" Built-In Gas Cooktop with 4 Burners if this cooktop will fit your cut out. Regarding your concern, here are the cut-out and product dimensions.

Cut-Out Dimensions

28 1/2" W x 3 1/14" H x 19 5/8" D

Product Dimensions

30" x 5 13/16" x 21"

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/cooktops-and-hoods/gas-cooktops/30-gas-cooktop-na30r5310fs-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144461605

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Brushed Black
Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - Brushed Black
Samsung~s Large 7.4 cu. ft. Capacity Top Load dryer fits more in every load, cutting down on laundry time. It features Sensor Dry that helps prevent overdrying for optimal fabric care, and has 10 Preset Drying Cycles to best suit your drying needs.
 

Is the door transparent?

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.4 cu. ft. Large Capacity 10-Cycle Electric Dryer with Sensor Dry - Brushed black

Yes, the door is transparent for this home appliance. I have shared the specification sheet below. Please access the link and turn to page 17 for the dryer specification.

https://image-us.samsung.com/SamsungUS/home/10162019/11768_Laundry_3400_Product_Guide_BRUSHED_BLACK_V8.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144461504

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - Jet 75 Cordless Stick Vacuum - Titan ChroMetal
Samsung - Jet 75 Cordless Stick Vacuum - Titan ChroMetal
The Samsung Jet 75 Cordless Stick Vacuum offers powerful cleaning performance and a lightweight and maneuverable design. Removable, rechargeable battery offers up to 60 minutes of run time, and the Digital Display features 4 cleaning modes. Compatible with the Clean Station which empties the dustbin at the press of a button for a beyond the floor clean.
 

On Samsung website, this vacuum has two batteries included, does the one at best buy come with 2 batteries as well?

Hi John,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Jet 75 Cordless Stick Vacuum - Titan ChroMetal.

The accessories that come with the vacuum can be found below.

a. Pipe
b. Combination Tool
c. Extension Crevice Tool
d. Wall mount (Screws: 2 units / Screw anchors: 2 units).
e. Battery (VS20T755***: 2 units)
f. Battery charger

I have shared the user manual link below. Please access the link and turn to page 2.

https://downloadcenter.samsung.com/content/UM/202203/20220315164505701/O_DJ68-00875B-01_VS7500_EN_CFR_MES_AA_211028.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144461464

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless Steel
Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless Steel
Smart Side-by-Side Refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
 

Does this dispense water?

Hi Sevena,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.3 cu. ft. Side-by-Side Refrigerator with Family Hub - Stainless steel.

The refrigerator is not equipped with a water dispenser unit. I have shared the user manual link below. Please access the link and turn to page 15.

https://downloadcenter.samsung.com/content/UM/202103/20210318103124869/SBS_RS5300T-ND_F-Hub_DA68-03958R-00_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144461392

Leo
4 years, 3 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
 

How do you set the clock for current time..? I cant find it in manual... Is there better user instructions available.for settings etc...

Hi NJRosie.

Thank you for reaching out regarding Samsung - 6.0 cu. ft. Freestanding Gas Range with 18K BTU Dual Power Burner, WiFi & Self Clean on how to set the clock. I am sorry to learn you have a hard time setting your clock. Regarding your concern, here are the steps.

1. Press the clock symbol

2. Enter the current time using the number pad.

3. Press START/SET to confirm the settings.

I suggest you check this link to your user manual for further assistance. Please go to page 15.

https://downloadcenter.samsung.com/content/UM/202105/20210525183423589/NX60A6311SS_AA_DG68-01340A-02_EN-MES-CFR_210511.pdf

Also you can check this link for assistance.

How to set the clock on your Samsung range

https://www.samsung.com/us/support/answer/ANS00089342/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144461374

^Camille
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 50&quot; Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Samsung - 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

If I pay for professional installation and mounting, will the technician hide the wires as well?

Kelly - For more information on installation services, please contact your local Best Buy or visit
https://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1 ^Gina
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 75&quot; Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Samsung - 75" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
 

Is this the 2022 model or the 2021 model?

Hi Kelly - This is the 2022 Frame TV (model: LS03B). ^Gina
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - 55 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Samsung - 55 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Dive into our most brilliantly intense 4K experience, powered by Quantum Matrix Technology. By using precision Mini LEDs to create a wide range of color and contrast, rich details are revealed. Marvel at all that emerges from your darkest and brightest scenes thanks to 14 bit processing for deep blacks and over a billion shades of color. From daytime sports to movie night, your picture amazes in any light with AI processing that expertly upscales content to 4K and refines your Smart Hub and sound.
 

I have a cabin with no internet service and I'd like to use this TV there. I've looked through the manuals and it looks like voice control and the hub won't work, without internet. Is that right? Anything else?

Hi Daveo - The QN90B TV will require an internet connection to take advantage of Smart features like the built-in App Store and Voice Assistants. If there's no service providers in your area, we recommend using a hotspot, whether it be a standalone hotspot device or enabling a personal hotspot on your Smartphone. ^Gina
4 years, 3 months ago
by
Posted by: 
Samsung
 
 Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black
Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black
Elevate your entertaining experience with immersive 3D sound. The power of Samsung sound bar Q65T makes surround soundbar comes to life with speakers that fire all around you.
 

Subwoofer & speakers cut in and out. I’ve done what everyone else has done. Unplugged subwoofer, reset, changed distance between subwoofer, soundbar and wifi. I tried searching for this model in SmartThings app but can’t be found for firmware update.

Hi Liz! I am sorry to hear about the difficulties you are experiencing with your new soundbar. You can update the Soundbar by connecting the USB drive that contains the update firmware to the USB port on the soundbar. To download the update, visit the support portal on the Samsung website. For additional assistance with this please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim
4 years, 3 months ago
by
Posted by: 
Samsung